As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3.
We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system.
Errors include:
- The date of the PS3 system may be re-set to Jan 1, 2000.
- When the user tries to sign-in to the PlayStation Network, the following message appears on the screen; “An error has occurred. You have been signed out of PlayStation Network (8001050F)”.
- When the user tries to launch a game, the following error message appears on the screen and the trophy data may disappear; “Failed to install trophies. Please exit your game.”
- When the user tries to set the time and date of the system via the Internet, the following message appears on the screen; “The current date and time could not be obtained. (8001050F)”
- Users are not able to playback certain rental video downloaded from the PlayStation Store before the expiration date.
We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.
As mentioned above, Please be advised that the new slim PS3 is not affected with this error. We are doing our best to resolve the issue and do apologise for any inconvenience caused.
For the latest status on this situation please check either PlayStation.Blog, Twitter or PlayStation.com.











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1,352 CommentsAdd Yours
901
Posted on 1 March, 2010 at 11:43 pm by Digital-Prime
Anyone having a problem signing in. Stick todays date in, but add 10 years. 2020 seems to work. Then update the clock via the net tomorrow.
902
Posted on 1 March, 2010 at 11:43 pm by tjruler
how the hell i put my time back yesterday when the problem started immidiatly and still till now i cant get on??? how can some of you get on????
903
Posted on 1 March, 2010 at 11:44 pm by matt26071985
40GB fat all working absolutely fine, date was wrong but just updated via internet and now is hunky dory
904
Posted on 1 March, 2010 at 11:44 pm by sharpey38
i looked at my trophies put whatever game i had trophies still it loaded up and then pusehed sign in, bingo
905
Posted on 1 March, 2010 at 11:44 pm by lt_macca
My 60Gb is back working, date was set to 19/4/2020, I changed date, resynced trophies, all came back, even my corrupted heavy rain theme has returned
906
Posted on 1 March, 2010 at 11:44 pm by Nimbob
Woo Hoo back online Norfolk uk panic over
907
Posted on 1 March, 2010 at 11:44 pm by lewis22334
We luv u sony- Mr.Bubbles
908
Posted on 1 March, 2010 at 11:44 pm by pmpmac
i updated the time via the internet a some have done and still its not working plus i did it manually and no joy there either so strange how some have got it working unless they are taking the [DELETED]
909
Posted on 1 March, 2010 at 11:45 pm by CHICKASAWman2427
peeps who bought it at $300 arent effected and the ones who paid $600 were just screwed badly
910
Posted on 1 March, 2010 at 11:45 pm by funkigibbon
Although this is annoying & very frustrating I’m sure Sony will have a fix for this.
At the end of the day it would be catastrophic for them if they couldn’t sort it as there will be about 30 million customers out there unable to download from the PSN or play games, imagine how much they would lose in lost revenue from game sales etc….its in their interest to sort this out.
I hope they don’t recall the console though & can do it with a patch……just had mine repaired after the YLOD!!!
911
Posted on 1 March, 2010 at 11:45 pm by Nicko5382
mine is still not working
912
Posted on 1 March, 2010 at 11:45 pm by zazombehslaya
oh ok im back online swweet. this still does not excuse sony for the complete balls up they made! shame on you!
913
Posted on 1 March, 2010 at 11:45 pm by Rybo1314
my ps3 is finally working but the date is 29th of april 2020 haha go 2 settings, time and date settings then set via internet!! just hope there’s no further problems!! peace
914
Posted on 1 March, 2010 at 11:45 pm by MEXICO851
si les sirvio mi tip agreguenme como compa (amigo) XD
915
Posted on 1 March, 2010 at 11:45 pm by Suicidal_Tendanc
all working here on am old 40Gb, just set time to internet adjust and your all set
916
Posted on 1 March, 2010 at 11:45 pm by Dunny
“We will be updating you the second we have some news”
Quick somebody inform Sony!
917
Posted on 1 March, 2010 at 11:46 pm by robotzardon
working from about 23:35 GMT – update internet time within console, relog in. all working again.
918
Posted on 1 March, 2010 at 11:46 pm by Munners08
TANGO SUCKER!!!!! We are go go go!!!!!!!
919
Posted on 1 March, 2010 at 11:46 pm by Dante_Zero
so in the mean time if it’s fixed where my compo and reassurances that this is not gonna happen again.
920
Posted on 1 March, 2010 at 11:46 pm by Ddave_73
I want my damn uncharted trophies back !! uncharted is listed as no trophies, yeah right.
and those thanking sony.
I very much doubt sony done anything but bury there heads while the clocks ticked.
921
Posted on 1 March, 2010 at 11:46 pm by marky_c33
I’m back onlineee!!! yeah date is 29th april but sorted noww… mw2 here i comeee babbyyyy
922
Posted on 1 March, 2010 at 11:46 pm by Nommll
Back on now, sweet!
923
Posted on 1 March, 2010 at 11:46 pm by stustep2007
I’m sorted boys !
924
Posted on 1 March, 2010 at 11:46 pm by phinsutd
is working at last so happy thank you sony less talking just got the job done thank you
925
Posted on 1 March, 2010 at 11:46 pm by wimclan
Still nothing here in London. Tried switching between wired and wireless, no luck. Will try the 2020 trick.
926
Posted on 1 March, 2010 at 11:47 pm by lewis22334
Overlord, this is bloodhound, bug eliminated, returning to COD6. WEAPONS FREE clan back online
927
Posted on 1 March, 2010 at 11:47 pm by Tweed030187
if this is the case for most sony should be applauded utterly because it was a extreme dissapointment.
928
Posted on 1 March, 2010 at 11:47 pm by DecJay94
So add ten years and it works???
[DELETED] how!!
Someone plz tell me
929
Posted on 1 March, 2010 at 11:47 pm by Nimbob
System worked after almost exactly 24 hrs since last use stay patient people
930
Posted on 1 March, 2010 at 11:47 pm by Dan_The_Star
In UK and back on, trophies intact and saves intact too, Sony I’m sorry i ever doubted you I<3U
931
Posted on 1 March, 2010 at 11:47 pm by tjruler
yippie i’m back……. sony please dont frighten us again and test it some more not that next year we’re going trough the same thing.
932
Posted on 1 March, 2010 at 11:47 pm by xchris2008x
Ps3′s are working again !!
933
Posted on 1 March, 2010 at 11:47 pm by Elemenopea
Either they fixed it or I did (orig 60gb PS3). Played through midnight last night (2/28) to this AM & saves showing 3/1 after midnight EST no problem (God of War). Machine off 1:30AM. On today (3/1 still) at 4PM & noticed 1999 date prob right away and had to manually reset (wouldn’t allow internet connect). Tried to load Hvy Rain, kicked out with “trophy error” message. Waited a couple of hours…
Just turned machine on again. Date now showed 4/29/2020 – yes, April, 2020 – wow.. Manually reset to 2/28/2010 backed out, confirmed update to 2/28/10 in upper right of screen, then back into clock settings and told it to set via internet. Jackpot. Correctly changed to 3/1, 6:30PM. Tried Hvy Rain – loaded no prob, and into saved game no prob.
Probably not my doing – maybe just got lucky getting in (who knows what they’re doing), but I’m not exiting to check
. Sony – might want to get your PR people talking to your techs. You email us regularly with game updates & offers (some offers pretty good at that) but I suspect a lot of people consider this as important (if not more) than software info. Just my $.02.
934
Posted on 1 March, 2010 at 11:47 pm by Sgt_Serious_Sam
Yeah and all the forums go quiet and its as if nothiong had ever occured. The guys at sony have a collective sigh of relief and bang out the drugs that this didn’t balls up their finacial year.
935
Posted on 1 March, 2010 at 11:47 pm by lt_macca
Ddave_73
Sync your trophies they will return, I had same issue with assassins creed but after sync they returned. (compare your trophies with someone on your friends list)
936
Posted on 1 March, 2010 at 11:48 pm by MW2_BUM_BANDIT
its working! thank god
937
Posted on 1 March, 2010 at 11:48 pm by lewis22334
Anyone who wanted to switch to XBox (Commies!) will be hanged with a red virtual rope.
938
Posted on 1 March, 2010 at 11:48 pm by CHICKASAWman2427
need to hurry up with the US version!!!!!!!
939
Posted on 1 March, 2010 at 11:48 pm by wizeguy1
im in london and mines sorted, just hang in there peeps
940
Posted on 1 March, 2010 at 11:48 pm by Boobel
ITS ALIVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
941
Posted on 1 March, 2010 at 11:48 pm by xchris2008x
nothing lost either, you will just have to update the clock again
942
Posted on 1 March, 2010 at 11:48 pm by black5f
Broadsword to dannyboy, time to kill.
943
Posted on 1 March, 2010 at 11:48 pm by jilansville
Hey guys not to worry its a 24 hour thing. I got mine from Singapore so prolly the internal clock reached the next day early. Mine is working now!!
944
Posted on 1 March, 2010 at 11:48 pm by zazombehslaya
everyone watch the MW2 servers crash now its back up LOL
945
Posted on 1 March, 2010 at 11:48 pm by t22design
Apparently 24hrs without a PS3 turns a lot of people into drooling idiots.
Compensation! For a day without your games? Get real.
946
Posted on 1 March, 2010 at 11:49 pm by fitzg
everyones thats working again has it been 24 hours since u first spotted the error?
947
Posted on 1 March, 2010 at 11:49 pm by JAYBEEZYYY
back on here but lost sum trophies still.
948
Posted on 1 March, 2010 at 11:49 pm by kartman666
well i must have been lucky mine has been working all day and mine is not a PS3 slim… Althought the other 2 PS3s i have are not working….
949
Posted on 1 March, 2010 at 11:49 pm by steoglynn
PSN better be giving all PSN users a free credit on the store or something because as i see it, they are costing me money, I have over €1000 of playstation equipment rendered useless by them!!!!
950
Posted on 1 March, 2010 at 11:49 pm by rosco_64
WORKING AGAIN BUT LOST MY HEAVY RAIN TROPHIES!!
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