Clarifying a Few PSN Points

Sony and Playstation Network have been continuously targeted since the launch of hacker group Anonymous’ campaign. For weeks, users such as myself were not able to use to “Auto-Sign in” feature to log into the network when booting up their PS3 Systems for instance. The PSN has clearly been breached long ago. Oddly, Sony did not immediately counter-attack. In fact, they did not do much beside spectating as the days and weeks passed. Until the eruption of the most recent catastrophe. Had they anticipated and strengthened the security and infrastructure of the network when they had the chance to, the recent outage caused by unauthorized intrusion and personal identity theft would likely not have taken place. My two questions to Sony are listed herebelow:

1/ What was the result of all these lengthy PSN “routine maintenances” and the constant introduction of new “secure” PS3 firmware updates? Absolutely nothing but an integral intrusion of the system. An intrusion qualified by Alan Paller, research director of the SANS Institute, to be “the largest theft of identity data information on record.”

2/ Why haven’t you reinforced the security and network infrastructure as soon as you could have the opportunity to , instead of waiting until it was clearly too late? Sony could have definitely prevented the recent operation. They chose not to.

TV and Newspapers are all covering this scandal; the worst is yet to come as consumer trust and confidence will gradually be shattered, if not already. Lastly, Sony’s PR department should be strongly reviewed as well; i often wonder who are the cretins that run this department as they are doing the contrary of what they should actually be doing, degrading the public view of the corporation. Working in the advertising and marketing sector, i for one know what i am talking about. In fact, my bibles states:
“If a company comes under critical attack, it is the PR department that must take control of the situation, by effectively answering the criticism and turning it around to protect the company’s reputation.”

In fact i should be asking myself who are the imbeciles that recruit such individuals knowing nearly nothing about PR and not supervising their work. Competition in PR jobs is fierce; and people who are not correctly doing their jobs should only be sacked.

–END.

Why? Why? Why? Why? Why? Why? Why? Why? Why? Why? Why? Why? Why? Why? Why? Why?
When? When? When? When? When? When? When? When? When? When? When? When?
Whinge! Whinge! Whinge! Whinge! Whinge! Whinge! Whinge! Whinge! Whinge! Whinge!
Whine! Whine! Whine! Whine! Whine! Whine! Whine! Whine! Whine! Whine! Whine! Whine!
Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat! Bleat!

JUST LET THEM DO THEIR JOB AND GET IT SORTED AND SECURE AS SOON AS POSSIBLE!
(NO TIMEFRAME REQUIRED SONY)

Its not PR that needs to change, real department where changes are needed is IT, and i hope lessons are learned for future protection of our personal data (in this case our is yours(sony) too) i wont give you 3rd chance… no way for that.

@54 stop trolling!

thi is sickining to my ears ive spent about 350 quid on the store and i hope all my games my gamesaves my dlc is all safe and still on my dl list and whats going to happen when the psn comes back on????
we all will be loggin in at roughly the same time what kinda stres is this gonna put on the new system and what if when we log in we need to update our trophies, if they have been lost on there side im a lvl 15 nearly my trophies are gonna take hours to upload and what about the games i bought will they still work or will i have to redownload the game/activation key?????

THESE ARE THE QUESTIONS I WANT ANSWERD FIRST!!!!!!!!!!!!!!!!!!!!!

my card details are ok because unlike all the idiots out there blatantly putting there details everywhere not caring i pay 6.99 mnth with my bank for online protection extra so if anything is taken its put back straight away by the bank while they look at the cause its clever and awsome and works as its happened twice on ebay and the money was back within 4hrs of reporting it to my bank.

ANSWER OUR QUESTIONS PLEASE SONY AS WERE ALL WORRIED ABOUT SOME BIG BLACK SOMALI GUY COMMING OVER HERE AND USING MY DETAILS TO GET AN ADDRESS AND SIGN ON TO JOBSEEKERS.

If the chatlogs showing up on the internet are true.. then “God Save Us”..

at fifty six…not trolling, just voicing my frustration at whingers voicing their frustration at Sony.

@27 I agree totally. Spoilt children.

I’ve yet to see an email in my registered account informing me of any details. Is there any timeframe on when the affected users should receive an email regarding their accounts? Are we talking today? Tomorrow? Next week?

I’d rather not have to go through all the mess of cancelling cards if there is no need.

People voicing their frustration are…spoilt children?

Spoilt. You do know what that word means, right? How is it spoilt when people are worrying about personal information being compromised? Is expecting that personal information to be safe spoiling us? Yeah, I’m spoilt because I expected my personal information to be safe. I guess that makes me spoilt, huh?

Amazing. Some people are so blinded by ignorance and loyalty that it’s not even funny.

I’ve looked forward to Outland for some time now, and I want to know if you’re going to publish all of this weeks content the very moment PSN is online again? Would be foolish to wait untill next week if PSN comes back online this week, might have to buy it on Xbox Arcade then. I also want to know if you have an estimate on when we will be able to access PSstore again?

You send us mails all the time informing us of new games and store uodates.

But one single e-mail about this enormously important breach of security???? No? Not even?

Nick Caplin – Head of Communications, SCEE: You’d better resign yourself if you want to keep any dignity. You just reveived a 0/10 score on communication skills.

Chill out. Most of them are bleating about when they can play online or watch videos again…thats what I have issue with.

We are all in the same boat, just that some tend to run about waving their arms in the air…has anyone had their cards compromised yet…then step forward and say so.

Read the facts before reacting, they found they were hacked on one date, then after investigation found that security had been compromised. The press were contacted, probably because it was a better method than relying on god know how many e-mails being sent out.

Nothing stopping you all going to Game today and swapping for an X-Box is there? Don’t let loyalty keep you around.

It would appear that GT Racer has never consulted a dictionary before as they seemingly have no idea what the word spoilt means so here allow me to elaborate

SPOILT

verb
a simple past tense and past participle of spoil.

Related forms
un•spoilt, adjective
spoil
verb, spoiled or spoilt, spoil•ing, noun
–verb (used with object)

1.to damage severely or harm (something), especially with reference to its excellence, value, usefulness, etc.: The water stain spoiled the painting. Drought spoiled the corn crop.
2.to diminish or impair the quality of; affect detrimentally: Bad weather spoiled their vacation.
3.to impair, damage, or harm the character or nature of (someone) by unwise treatment, excessive indulgence, etc.: to spoil a child by pampering him.
4.Archaic. to strip (persons, places, etc.) of goods, valuables, etc.; plunder; pillage; despoil.
5.Archaic. to take or seize by force.

–verb (used without object)
6.to become bad, or unfit for use, as food or other perishable substances; become tainted or putrid: Milk spoils if not refrigerated.
7.to plunder, pillage, or rob.

pt. 1 to be continued…

–noun
8.Often, spoils. booty, loot, or plunder taken in war or robbery.
9.the act of plundering.
10.an object of plundering.
11.Usually, spoils.
a.the emoluments and advantages of public office viewed as won by a victorious political party: the spoils of office.
b.prizes won or treasures accumulated: a child’s spoils brought home from a party.
12.waste material, as that which is cast up in mining, excavating, quarrying, etc.
13.an imperfectly made object, damaged during the manufacturing process.

Idiom
14.be spoiling for, Informal. to be very eager for; be desirous of: It was obvious that he was spoiling for a fight.

Origin:
1300–50; (v.) Middle English spoilen < Old French espoillier < Latin spoliāre to despoil, equivalent to spoli(um) booty + -āre infinitive suffix; (noun) derivative of the v. or < Old French espoille, derivative of espoillier

—Related forms
spoil•a•ble, adjective
spoil•less, adjective
un•spoil•a•ble, adjective
un•spoiled, adjective

…troll.

—Synonyms
1. disfigure, destroy, demolish, mar. Spoil, ruin, wreck agree in meaning to reduce the value, quality, usefulness, etc., of anything. Spoil is the general term: to spoil a delicate fabric. Ruin implies doing completely destructive or irreparable injury: to ruin one’s health. Wreck implies a violent breaking up or demolition: to wreck oneself with drink; to wreck a building.

now who is being spoilt – it would appear that GT Racer is acting like a spoilt child as they are seemingly bothered by the fact that peoples personal details are compromised or is he in fact an idiom in that he is spoiling for a fight

idiom should not be confused with idiot as they are two different things

and according to the definitions of spoilt – what has happened to the PSN is a prime example of the usage of the word spoilt

http://lo-ping.org/2011/04/26/psn-hackers-chat-logs/

Nice to know that Sony has been spying on us. They really care!

well in the words of a famous philosopher takes one to know one

OK pedant, the correct spelling is spoiled as in spoiled child; meaning overindulged, narcissistic or egocentric. i could go on but you are missing the point while apparent referencing your thesaurus.

I am in the same situation as everyone here, my details/password/credit card etc etc etc.

Yes it’s a bummer. No I’m not overjoyed by it and am not relishing the fact that some scrote has done this or that Sony’s servers were not secure enough.

I have reviewed the situation and my account details and my credit card and have taken necessary precautions which is all that anyone can do for the time being.

If you disagree, refer to my other post and enjoy the lovely security of X-Box live.

Great, so all my personal details are unsafe, they may even have my credit card and there’s still people complaning about people complaining?? This is no longer about gaming, it’s about our internet security!

I was halfway in re-boxing my ps3 and trading it in then I saw uncharted 2? my point is I love Sony for bringing me joy and now heartbreak, PSN will be back and I for sure will stick with them.

Yes, I know, my details and credit card may be unsafe too…I suggest taking the relevant precautions.
….or you could do nothing and just keep saying “bad Sony! BAAAAD SONY!”

@75
and sony could do something more than saying they’re sorry

who knows, maybe in the fullness of time they will…

Damn hackers :/

left xbox live awhile back – believe the exaact reasons were that their gold service was endemic of racist, homophobic and misogynistic sexist users

and I was paying for the pleasure of hearing such crap everytime I used a mic to play online – for the last year I only used private parties when I played online – usually in private sessions so what was I paying for exactly…

the wii-ification of an unreliable console? sky player – as a sky user I had to then pay Micro$oft funds to use a service I was already entitled to – oh and not to mention that the mii avatars of online friends ran across the sky player holding signs to recommend shows for me – no thanks I’m an adult and can make my own choices

the point is anyone concerned with identity theft is not actually like a spoiled child – they are right to be upset – this is something that will be set next week – people will have to be wary of for years – it’s not about using the cc details you listed at Sony but the personal information that was stolen that can be used to gain credit, legal documents etc – whoever hacked it isn’t probably going to use the information themselves they will probably sell it and thats what people are worried about

Still haven’t received an email about all this crap (not that i need to now), i read it all over the net last night. Hope some of you lose your jobs over this, you should have made sure our data was secure enough in the first place. Im sorry but i’ve had to go through theft on my bank account before and whats to say it wont happen again, maybe not straight away but next week. Who knows, and whats going to happen to our remaining Wallet Funds? Im not being funny but i dont really want to spend money and time on the phone trying to get my info/money/security back.

the banks lost trillions of our cash when the financial traders screwed up in the crash, guess how many of them lost their jobs – NONE! They got bonusses the SAME YEAR…think on.

Still haven’t received an email about all this crap, does this means im safe ?

@79 exactly! in the UK fraudsters only need name and address to do alot.

http://arstechnica.com/gaming/news/2011/04/sonys-black-eye-is-a- pr-problem-not-a-legal-one.ars

also this post too……

http://www.eurogamer.net/articles/digitalfoundry-psn-secu rity-scandal

Looks like Sony has some very BIG problems. Sony, you must fight! What doesn’t kill us will make us stronger.

So SONY didn’t know until yesterday then? So all those people who complained yesterday on the internet must feel right idiots today! That is why i don’t read 99% of rubbish that gaming sites say + i can wait + i have had one of the best easter holiday gaming time playing the PS3 off-line with friends & family anyway;)

Took you’guys 6 day’s to tell us our bank details could be at risk that’s very good cheers. This is a joke

I’m not buying this at all. I understand you need a team to confirm the breach but you could have given us a heads up. The statement you gave yesterday you could have given from day one as the team that you guys hired still couldn’t give you any confirmation if any data was compromised at all.

…am thinking someone needs to give George Hotz a good kicking!

hey maybe we could bet when psn will be up again and the winner will get free avatar or even a premium theme!:D

Im starting to hate the ignorant people more than this outage, I mean come on, Nick just said that they only found out YESTERDAY the full scale of the intrusion, now its the time for hardcore re-building and maintaining a quality Service. I do though hope that it is released soon, im missing it alot and TV is lame most days lol

@VitalogyPJ
If your replies are serious then sell your PS3 and buy an Xbox. Or are you just throwing a childish tantrum like a lot of other people here?

Sony really don’t need to tell us anything more than they already have done, and they aren’t “running away”, they can’t publish much information publicly at the moment in case it compromises any legal action taken against Anonymous members and/or the hacker(s) that may take place.

To be completely honest, I hope you get banned.

@NRX…TRUE!
I began to think I was the only voice of reason!

Dear knee-jerk reactors,

Before you whinge and bitch about Sony losing your credit card details – which is UNLIKELY and has not been confirmed – READ THIS ARTICLE.

FOR THE LOVE OF GOD, READ IT, TAKE IT IN, TAKE A CHILL PILL:

http://spong.com/feature/10110323/Opinion-PlayStation-Network -the-Credit-Card-Theft-Storm

THEN READ THIS ONE.

http://spong.com/feature/10110384/Opinion-PlayStation-Network- Hack-Analysis

Then think about it before you spout your nonsense on here. For God’s sake! This is not the end of the world! Think about all the terrible things that could happen, like being hit by an earthquake then a tsunami and losing friends and family.

What have you lost? A week or so of online play? IT’S NOT SO BAD.

If you’ve got this far and haven’t read the articles I mentioned, shame on you. PLEASE READ THEM. This may not be as bad as the negativity of general media wishes you to believe.

Thanks,
Bumble

i got the email at 5:55pm today

also glad to see some replies from sony (james). good to hear from him that wallet funds will be the same when it comes back, which i hope is in the next few days as i wanted to get the 15 months for the price of 12 PSN+ deal which is ending. if not i hope all current offers are extended to cover the downtime

good luck getting back up sony & happy hacker hunting!

I must admit I feel sorry for Sony.
This must be their worst nightmare and at the same time such a present for Microsoft.
They must be having a gloating party in Redmond right now.

Unfortunately it is not only the fault of the hackers/criminals who committed this crime.

1.
While I understand that PR and how to handle the internet is a delicate matter, the way Sony communicated this was pretty bad.
Repeating only the minimalistic standard phrases from PR “lawyers” really made many many people nervous and then angry.
While I think many people here and in other places of the internet just exaggerate and try to ride with a wave of chaos and panic, Sony was also really very inefficient at calming people.
Lack of communication beyond the above mentioned and lack of replies within the comments just looks BAD.

2.
As was revealed the security measures Sony had in place for PSN were not all that up-to-date and adequate.
THIS is really embarrassing for Sony.
Trying to save money on PSN (which is a free service and thus not earning Sony really a lot) has backfired so badly that now Sony will not only have to invest even far more into re-builing PSN but worse, the loss of trust and bad public opinion/reputation will cost Sony even more on many levels.

PS3/PSN was unhacked for more then 5 years and always considered far saver then X-Box 360 has ever been.
And while X-Box Live has been hacked more then once before, it was never with such spectacular results.
And thus the public perception will now be that PSN is not as secure – true or not.

Although I think Sony was right to sue the hackers who broke the PS3s security, made their findings public and thus enabled legions of hackers and criminals to attack the PS3/PSN and make pirated games possible – this should be a crime because it can cause a lot of money loss and even ruin a company.
But this might have also helped lead to these events as many hackers think they are above the law and felt like they have to hurt/destroy Sony for not allowing them to continue and trying to stop them within the law with firmware updates and lawsuits.

VERY difficult times for Sony indeed.

And people on the internet are so quick (and eager/happy) to spread panic and exaggerate or even lie (I guess they have no real life to live) , so trying to keep this under control is no easy task for Sony.
I wouldn’t want to be in their shoes right now.
But you need to improve quickly.

Hope you sort this out quickly and professionally.
Sony makes some of the best games on the market and people should be appreciating this instead of having to worry about their personal details being leaked by hackers.

Well, this concludes why using Netowork Cards is better for funding your wallet BUT I do hope the Network gets fixed soon, I hope to at least see it up by Monday next week. I love how people are complaining, but SONY are doing all they can and peope still complain. Also, how can they tell us things if they 1. dont know themselves, or, 2. have to investigate before hand. People need to have hope, not act like invisiles and complain, but, yes I suppose when our details are in the hands of some evil illegal nerd :/