Posted 16 May
Email Password Reset Notice
Some of you have mentioned that you have not received your password reset emails. With the huge number of people coming back online at the same time and resetting their passwords, it is creating significant email traffic to ISPs. The consequence is that some of the ISPs are throttling the emails.
We are currently trying to resolve this, but in the meantime please be patient and refrain from submitting multiple requests. You will receive you reset email and be able to get back to enjoying your online gaming.
We’re currently experiencing an extremely heavy load of password resets, so we recently had to turn off services for approximately 30 minutes to clear the queue.
If you’ve requested your password reset, please give it a bit of time to reach your email.