Update On PlayStation Plus Issues

Hello,

may I ask why the following site is offline for more than 1 month?

https://store.playstation.com/login.gvm

Thanks

I am an existing PS+ member and I can’t see Golden Axe either.

Thanks for the update, I’m glad things are being sorted

Will Spelunkers HD be back up as well?

Finally some official statement.

in. Famous. 2.

Will we be able to Get Magic the gathering on PS+ Special too?
Special is already over, but this is the reason i couldnt get it on special.

What’s the issue? :S

Not sure if this is the right place to ask but how come my Dissidia avatars aren’t showing up on this website and in my portable profile?

Ignore that. Sorry

Does that mean you’ll be doing a “Get Lost” package to remove all these unwanted “Welcome Back” Plus member hangers on?

Who actually controls the PSN system, AI or human technicians?

I’m sorry to be harsh but just lately, you are coming across as a little incompetent.

(aimed at SCE as a whole, not James)

Also, where’s my avatar?

Actually, can you not fix it for a bit longer? Then I can try and get some more achievements on ‘Burnout Paradise’ before you take it off me again!

Ta

@kool-chris93

i think its PS+ is not expireing for welcom back users.
Because of this, you cant get this months ps+ specials, as they are not available to WB users, even if you get full membership, since you will still be on WB package.

So is australia meant to get legacy of kain or not?

So this would explain why Golden Axe is not on the store for me then, thank-you for letting us know that you are working on this problem, now all we need is another update saying “heres the rest of the 1st birthday ps+ content, sorry its late”

oh and i know this probably isnt the right place to put this, but any chance on the UK store getting Suikoden’s 1 + 2???? pretty pretty please (with sugar and cherries on top)

thank you for letting us no & hopefully get it fixed ASAP dose this include y the avatars anit showing up on the blog ive been asking bout it for couple of days plz reply thanks

Thanks for the heads up. I’m having this issue and appreciate you letting me know it has been spotted and being worked on.

“Thank You for Your patience.”

Thank you for at least an acknowledgement of the issues, now lets hope you can fix it soon.

@2 cant you read james just said they are aware new titles are not showing! i do hope this page doesnt get filled up with idiots crying over same things. if you wont golden axe go buy sega classics. james please tell me why is it you never let people know first hand whats going on and wait till the 75+ million users get pretty cheesed off with you? not doing yourself any favours. no wonder sony losing shares and gaming fans, the only thing sony has shown this year is what robbing and unreliable company it is.

Hi James

mis-communication there. I meant Magic 2012.
I want to buy it, as part of PS+ but was on WB packaged.

I saw on a previous reply where you said you should wait for 30 days to expire, before upgrading to PS+, but now i have R500 in my wallet, waiting for WB to expire, but the special is not on anymore.

So… what do i do???

“Currently, the Welcome Back offer is not expiring and so those that have purchased a full Plus membership are not able to access the full Plus content.”

Hi James. Can you explain the above? So, someone who is not a Welcome Back member, someone who is actually a paid member (and has been from day one) in other words, can’t access content because the content Welcome Back members (who were gifted the service for a month because of the recent downtime) are entitled to isn’t expiring. Is that right?

Let me see if I have this right: Content that should be expiring for people who haven’t paid is affecting content for people who have paid?

I’m not trying to be smart, but have I got that right?

Hello James
When SegaRallyArcade will be available in Russian PSN store ?
http://yfrog.com/kfu8eij

@20 nothing had been spotted, thousands of people had to complain. like dlc for gta customer support had no idea it was broken file but took peoples money for it and now had to issue refunds that took up to 2weeks, thats 2weeks in bank collecting interest!!

How about another free month of Plus?

Is there something similar planed like the US Summer Sale?

Hold on….sony put the plus stuff up not square

Australia is not getting the comp and now Australia is not getting legacy of kain……why am i paying for this service

Also jelly car2 is missing

Sony is really clueless on how to treat paying customers

James do YOU think this is fair treatment ?

james please tell me why is it you never let people know first hand whats going on and wait till the 75+ million users get pretty cheesed off with you? not doing yourself any favours. no wonder sony losing shares and gaming fans, the only thing sony has shown this year is what robbing and unreliable company it is.

Legacy of kain is in the plus section yet i have to ask square if i. Can have my plus stuff that i paid sony for

Come on

Wheres the problem?

yeah but what about the fact that even though it says GOLDEN AXE II on the PSN STORE
(and we were due GOLDEN AXE II) it is really just GOLDEN AXE the most bland of the series

I think it’s disgusting that there was an expiration ate for the “Welcome back” program. I was affected as much as the next person and because I didn’t claim on time I don’t get to experience any of this content. What can be done about this?

today i‘m on “Be nice to SCEE day fix” so it‘s all getting sorted the Plus WB ppl will get they content once it expires yes.

let hope we get better treats later in the month 20th is the next update am i right.

@kruzer
A) successfully build a working time machine
or
B) get on with your life cause all you missed were some old bargain bin games nobody cares abou

james it is far better to say you fixing error than nothing at all, think every1 would agree with me there @33 psn is still bugged it was rush fix to prevent losing more millions but im affraid sony has dug its own grave. you will all experience problems like this in future, obviously sony will deny this because it would lose them even more custom they are however still working on errors caused by outage. a time frame on 100% fix is imposible to say, they may not be able to do so and have to replace everything

james its better to say ya fixing error than nothing, everyone will agree @33 psn is still bugged it was rush fix to prevent losing more millions but im affraid sony has dug its own grave. you will all experience problems like this in future, obviously sony will deny this because it would lose them even more custom they are however still working on errors caused by outage. a time frame on 100% fix is imposible to say, they may not be able to do so and have to replace everything

My frend cant even buy a year of psn+. The buy button is gone Ha ha ha!

You should also let whoever is in charge of the playstation.com site know that avatars that are purchased from the PS Store do not show, all you get is the grey default avatar as you can see with many posters here.

Hello James, indeed Golden Axe 2 is Golden Axe 1, Jelly car 2 is on now i can see that same as Legacy of Kain

btw. can you ask ppl that design dynamic themes to make some Kevin Butler PS3 Dynamic Theme? Silly idea but you know… funny things are funny^2 with that VP of Everything…

After the hack, and weeks and weeks of not having a store at all, we now have a failure again!
This comes over as highly amature.
I lost hope in everything Sony, sorry guys.
.
Oh, still waiting on that promissed id teft protection plan in my country.

SOMEONE HELP!

WHERE HAS MY PS PLUS GONE!!!!!

ALL MY FRIENDS HAVE THERES!

PLEASE HELP!!!

Hey, thought I’d give u some info on the faulty avatars. My Gabranth won’t appear on the blog and my PSN friends can’t see it either. I bought it on the day it was released and have also purchased Cloud and he doesn’t work either.

@ottot couldnt agree more. protection plan is waste of money, are they say it could happen again?!

@James: I’m using the Zidane Dissidia avatar. I changed to one of the avatars that comes with the XMB and it worked, I could see it when I logged on the website. Then I changed back to the Zidane avatar and I got the default grey guy again, I tried changing to other avatars I had purchased on the store and I got the same problem.

On the PS3 though everything works fine, the right avatar is showing so no problem there.

I know I may be a bit behind the times here so don’t shout at me but has the Welcome Back programme expired as I have only just been able to log-in again? I cannot see the Welcome Back banner on my PSP screen. Can anyone help?
Cheers

Thankyou for this update James.

@James: Sorry for the dubble post, just saw your other reply. The Dissidia avatars was not part of Plus but it was the same with the Infamous 2 avatars that you can get now with Plus.