UPDATE 3: PSN maintenance is now nearly complete. Service is expected to resume at around 10.00am GMT.
UPDATE 2: Unfortunately PSN maintenance is still underway and service is now not expected to resume before tomorrow morning. Please look out for further updates.
UPDATE: Apologies for the inconvenience, but today’s scheduled PSN maintenance has over-run. We are currently not expecting service to resume before 10.00pm GMT. Should this change, we’ll update you here, on Twitter and Facebook.
ORIGINAL POST: In order to continue bringing you the best online games experience on PSN, we will perform routine maintenance beginning the afternoon of Thursday, 17th January. This maintenance will start at approximately 4.00pm GMT and last until around 4.00am GMT on 18th January. During the maintenance period, you may receive a maintenance notification when attempting to access PSN.
The PlayStation Store and Account Management will not be available during the maintenance period but you WILL be able to access online play and apps provided that you have signed into PlayStation Network at some point between now and the time of the maintenance. So please be sure to sign in now if you wish to access the Network during Thursday’s maintenance window.
We apologise for any inconvenience this may cause and thank you for your support.















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150 CommentsAdd Yours
101
Posted on 19 January, 2013 at 10:05 am by ricord1973
A company as big a Sony. That has really bad problems in the past. Could you think invest in some sort of back up server. Which could be used when the main server is down for maintance.
102
Posted on 19 January, 2013 at 10:07 am by taximad
yeah playstation store back online
103
Posted on 19 January, 2013 at 10:07 am by Roscoe182
its back up i just got in the store
104
Posted on 19 January, 2013 at 10:10 am by ladorunner
It’s kinda funny that after all that updating, the PSN store runs even worse than before… the vita section of the store dont even load properly. And there’s only 134 items in it.
And of course the new design just suck, especially when some section have a top banner making you only see 6 items at once, all addons are just scattered instead of being inside a “folder” of the game… and its way too slow, doesn’t seem like having fiber optic internet helps one bit -.-
105
Posted on 19 January, 2013 at 10:13 am by VitalogyPJ
Because you own everyone an explanation for this mess, update this thread or make a new one, I don’t care, explaining detailing what happened for a 12 hour maintenance get delayed 3 times and take over 48 hours instead.
106
Posted on 19 January, 2013 at 10:20 am by Kandracar
Howcome some of you are so incapable of understanding that this really hasn’t effected you that badly. For those that think xbox is so much better and Sony have let you down so amaingly bad for performing a bit of maintenance on a free service, please just stop. They’ve updated every so often to inform us of the maintenance extensions so really please stop your non-sensical requests for free gifts. Honestly!
BTW thankyou Fred for your updates on what’s happening.
107
Posted on 19 January, 2013 at 10:29 am by THE_FORCE
@ 103(VitalogyPJ).
It hasn’t taken over 48 hours. At this time of posting it has taken 42 hours and 29 minutes.
All those people saying it has taken 3 days – get a reality check. It hasn’t even taken 2 days!
108
Posted on 19 January, 2013 at 10:32 am by hbk2717
Thank you for the updates Fred. Sony owe us an explanation though. Especially us PS Plus users – We have been unable to access a service we pay a yearly subscription for. So Sony what are you going to do to compensate us for this??
109
Posted on 19 January, 2013 at 10:33 am by Potato1970
Sony would like to apologise for any delays caused to the scheduled maintainance, this was caused by the wrong type of snow falling on the servers! (those in the UK will know what I mean). Come on people cheer up it’s not like it’s the end of the world lol.
110
Posted on 19 January, 2013 at 10:48 am by dc1972
Hi, does this affects Singstar play?
111
Posted on 19 January, 2013 at 11:13 am by skidpro
Help….i cant login to my psn. Has my account been hacked?
112
Posted on 19 January, 2013 at 11:13 am by Air_Lingus
i think this is a joke and not the first one from sony support, despite following instructions to be signed in before it happened it didnt work, still not working now.
had a similar issue with them before xmas where i had a dodgy controller which then went on the store while i was out of the house ( the only person who was in the house was an 82 year old granny who barely knows how to operate the kettle) and from its crazyness managed to purchase black ops 2 season pass, a game i dont even own. got an email on my phone about the purchase, immediatly called sony who were totally un cooprative accusing the granma of buying it, also got called bruv quite a lot of the tech support person, (very unprofessional) after 3 days of calls they finally said they would look at my controler which has been sent off however no replacement and no refund and a lot of [DELETED] and rudeness from the customer support.
sony you need to learn how to look after the people who are lining your companies pockets with cash, were in a recession and companies are dropping like flies. probably best you look after the people who keep your company afloat.
113
Posted on 19 January, 2013 at 11:13 am by supersmith2500
And Supersmith is back online after 2 days wait. Yahoo!
114
Posted on 19 January, 2013 at 11:20 am by KH-2_S
Biggest [DELETED] I’ve ever seen. You promised online gaming would be perfectly possible, yet it wasn’t. You also said it was going to last a night, though the actual duration of maintenance was 1.5 days. Now where the hell is the point in making announcements if you’re not gonna stick to what you say anyway!? Hope you reconsider the content of future announcements better.
115
Posted on 19 January, 2013 at 11:22 am by LunaticFanatic
Yes Skidpro. You have been hacked. Time to start running around in COMLETE panic!!
116
Posted on 19 January, 2013 at 11:35 am by dc1972
skidpro, no you dont… Dont you have read nothing here?
Cpts
117
Posted on 19 January, 2013 at 11:46 am by D_H_94
Is it just me that still can’t get into the store ?
118
Posted on 19 January, 2013 at 11:46 am by CerberusSco
God there are some trolls on here. Anyway, back to gaming. Thanks for finally getting it fixed Sony. but updating your customers wouldn’t go a miss in the future. After all it is us that buy your products, games & subscriptions.
Also, will echo that the store is extremely slow (just made 6 purchases), but I would expect that’s due to the amount of people logging into the store at the same time after it’s been down for nearly 48hrs.
119
Posted on 19 January, 2013 at 11:54 am by BIG_MAC--
Just realised how much I wouldn’t play playstation without psn been active, thanks for getting it back on people ! anyone who plays fifa add me peace !
120
Posted on 19 January, 2013 at 12:36 pm by riskyfrisky
I realise some of you here have the patience of a saint; good for you, however, i don’t. I’m all for Sony completing ‘scheduled maintenance’ but i wasn’t even aware of it until it practically went down. How hard can it be to email psn users, or even a message through the PSN/SEN, spread out a week or so beforehand confirming what is about to take place?
I know there are millions of users but it must be possible. As a plus user (my own choice i know), i at least expect this much. At the end of the day Sony is a business and i shudder to think of the amount of sales lost over the past day and a half whilst the PSN/SEN has been down. Communication Sony, that’s what we need.
121
Posted on 19 January, 2013 at 1:38 pm by Sahlokniiru
over 40 hours maintenance downtime !
in that time sony could have removed that singstar icon *slow clap* for sony everyone .. Booo
122
Posted on 19 January, 2013 at 2:03 pm by Phat_Prince
Is it supposed to be working yet, because I still can’t connect?
123
Posted on 19 January, 2013 at 2:07 pm by ladorunner
It’s been working for me for the past 4 hrs, laggy and buggy, but useable.
124
Posted on 19 January, 2013 at 2:09 pm by Bloodlust_1138
As I feared I finally access my account and you’ve gone and charged me for Playstation Plus which I don’t want! I want a refund and remove Playstation Plus I don’t want it!
125
Posted on 19 January, 2013 at 2:16 pm by monoliet
to pers. who play free = u have problem ????
to pers who pay ps+ ore abo = shame u sony
digital only future + streaming = no option u close u stuf 1 min!!!!
do u job in the background
+ when is the day u do somting ok from the first time ( sarcastic )
126
Posted on 19 January, 2013 at 2:29 pm by Kajax
I can’t add money to my account after the maintenance, get error (56)
127
Posted on 19 January, 2013 at 4:00 pm by Phantom_Blaze
I got very angry over the extended maintenance, but the delay is now over and PSN is back up, so i’ll forget about that.
However, you should now explain why we had to wait as long as we did and what you were doing during this maintenance.
That is all I, and most probably many others want to know.
Thank you.
128
Posted on 19 January, 2013 at 4:03 pm by monoliet
Kandracar
1= sony + the game markt want go only online in future
= not axeptabel them go 1 min ofline .
i pay ps+ to have good working service + some % of games- dlc – save online ( normal need to be free to all = them take away savecards )
2= peopel are geting more en more angy to wards sony
- no corect comunication = why ith taked more longer them say + why lots included me where not abel to play online??? ( them 1st say no problem u gone be abel to play online )
-lots of pers. hate sony + contry love to uk + usa ( to many peopel in online games from uk ore usa = i skip )
after long maintenace = stil no sing to remove spamstar
stil rong language in dutch flemish + the netherlands store – 14 unwanted alfabetic leters in search option
ps store = veryyyy slowwwwwwwwwww
129
Posted on 19 January, 2013 at 4:09 pm by monoliet
edit
ps store search option = more then 1 min if u pick letter
u pick te u geting streetfichter ??????????
warhammer
u onli pick t = 4/5 tings whith t rest = more then 100 tings not whith t
130
Posted on 19 January, 2013 at 4:39 pm by cardinals8206
Does anyone know if its working in the US yet?
131
Posted on 19 January, 2013 at 5:09 pm by deena93
Let me get this straight, your complaining because Sony were doing maintenance? Okay, so let’s say they didn’t bother, and all your accounts got messed up from a glitch in the system, would you be complaining then too? Surely spending 2 days without your playstation plus games didn’t cause the world to crumble around you, fair enough, I’m not a PlayStation plus member myself, but my boyfriend is, and he survived. Do you not realise that during that maintenance, Sony were adding, changing and improving things for ‘you’, and still you complain, because it took ”too long” Wow, some of you guys really need to get a life.
132
Posted on 19 January, 2013 at 5:34 pm by sdf_gr
@deena93
Can’t agree more.
You know PSN falls under the category of things that when it works flawlessly, no one ever says anything good… but when it doesn’t even for a sec everyone has something bad to say.
@monoliet
Cause you don’t know how to use the new search function that doesn’t mean is useless.
This kind of search has been around for decades.
Lets say that you want to search for Gran Turismo.
If you Press G it lists all things with G, then you press R, so the list will update with titles only containing GR, then you press A, then N and so on…with every letter you input it updates the list and narrows the results.
So it is a very smart and quick search function and the way it works takes a lot of load from the servers.
If you had worked in Unix,Linux or even Mac’s you would know.
133
Posted on 19 January, 2013 at 6:35 pm by Kajax
After the maintenance i can’t add money to my account getting error (56)
FIX IT FAST, want to buy walking dead
Good maintenance Sony……… NOT
134
Posted on 19 January, 2013 at 6:41 pm by eggball99
@Kajax
Same problem here, error 56 everytime
135
Posted on 19 January, 2013 at 8:05 pm by EZco_D-PeaceY
SONY…. Listen to your customers. Without us you would be nothing. I go on quite a few forums from different companies and this is the only company that i cant remember seeing a good comment on. Well, what do you expect from a greedy, unprofessional and customer service retarded company.
You suck, i cant wait to hear on the news that sony has gone into administration. That would seriously make me the happiest man alive. I promise when that happens (its very possible) i will make my way to your headquarters and throw my ps3 at the 1st member of staff i see. And i will do it laughing.
R.I.P soon thieving scum.
136
Posted on 19 January, 2013 at 8:23 pm by Sp4reNL
I hope it includes more unremovable icons on my XMB. Or isn’t this a FW update?
137
Posted on 19 January, 2013 at 8:36 pm by DoomRaider
wat is sony doing that taking so long ?
138
Posted on 19 January, 2013 at 8:39 pm by P3hmo6
@Bloodlust why u didn’t cancel it via Computer?
139
Posted on 19 January, 2013 at 9:05 pm by Alan2112
@ monoliet the extra characters in the search function are there because they are used in game and dlc, without the extra characters people wouldn’t be able to find the game or dlc they were looking for.
140
Posted on 19 January, 2013 at 9:49 pm by Project2insanity
@EZco_D-PeaceY; Yeah, last thing I would ever do is shell out to a greedy, unprofessional company. Could you imagine the sheer embarrassment if anybody found out I was a complete hypocrite by actually owning one of their products!? I mean, seriously, jeez… and what if I was so smart, I actually confessed to it myself!?
Oh, wait… hang on… you may want to skip over what I just wrote.
You don’t recall good comments here because you’re ignorant enough to see only what you want to see.
For Plus members; the maintenance has not stopped you accessing your downloaded content, you are still receiving a functional service. Only a short period without access to the latest content.
141
Posted on 20 January, 2013 at 7:40 am by GABBA11
Anyone know what the maintenance was actually for?
I checked the PS store and didn’t notice anything different.
142
Posted on 20 January, 2013 at 8:59 am by THE_FORCE
I think it’s for the upcoming Omni announcement.
143
Posted on 20 January, 2013 at 5:48 pm by ladyusa99
where is counter strike ?? i cant see in pstore uk
144
Posted on 20 January, 2013 at 7:13 pm by Bloodlust_1138
@P3hmo6 I tried through my computer to but was still not able to access to settings as my account manger was unavailable due to maintinence. I just hope they have a good line up over the next 3 months usually start of the year is a crap slow trickle of stuff you only download because you’ve paid for it
145
Posted on 20 January, 2013 at 7:51 pm by andrewsqual
The only Sony game on your PSN ID is GT5. Just your run of the mill Fifa and COD head. Don’t let the door hit your ass on the way out. Good riddance.
146
Posted on 21 January, 2013 at 1:32 pm by ilp-BlackMamba
i think people are angry because the lack of info, if a train gets delayed for example u get a reason so ppl understand,on psn we dont …also last time HOME wasnt wrking my fish in my tank died cos i codnt log on so I had 2 buy an item to bring em back to life-unnecacary money,im on ps plus for 90days with all the time psn isnt wrking i loose out on Value do i get days added on prob not,oh last thing for the ppl who keep saying”if psn doesnt come on by….. im buying an X-box” well… they have probs as well u know
147
Posted on 22 January, 2013 at 9:08 am by Podyman
- why is Singstar icon still in XMB?
- why your company didn’t act for nearly three months?
- why we didn’t get any meaningful answer?
- why customer support act like some firewall for uncomfortable questions?
- why you still ***** out with us?
- why i could even bother with Sony products now?
- what could stop me from taking some radical solutions?
P.S.I didn’t start this war, you did!
148
Posted on 25 January, 2013 at 7:34 am by Nintendo3ds2
After that maintenance when I try to purchase stuff on Playstation Store on my vita an error has occurred also when I try to purchase something from the SEN Store it says We’ve encountered an error while processing your order. The Transaction has not been completed. Please try again later. And the error code on Playstation Store on my vita is called E-80551071. Why did Playstation do this? If I see that error next year I’m not happy with Playstation!!!!
149
Posted on 27 January, 2013 at 8:59 pm by Nintendo3ds2
Sorry about my previous post the error will be gone until 8:45 am on PlayStation Store and SEN Store.
150
Posted on 1 February, 2013 at 5:17 pm by Mh_aina
im in UAE (ae.platstation) and still receive this msg! seriously. when its gonna be resolved!?
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