Hi everyone,

I just wanted to update you all on the current issues we know some of you are finding with SingStar at the moment.

First of all, I am really sorry to hear about the problems that you encountered after our software update (4.2). I am grateful to you for alerting us to these problems and I am aware that several serious bugs seemed to have slipped through our normally rigorous Quality Assurance (QA) testing.

These bugs included:

• SingStore songs being deleted from the hard drive
• Game crashing in the middle of a song
• Media file corruption

As soon as we were aware of these issues, the senior SingStar development team came together and have been working flat out to fix these issues with the aim of getting a patch out as soon as possible.

Due to the severity of these bugs there was a very real possibility of a “quick fix” actually making these problems worse and that is why we have opted instead for a very thorough development and QA test process to ensure that the problems that you are experiencing are resolved.

The good news is that the bugs have now been fixed and SingStar v4.30 is currently with our First Party QA (FPQA). The patch should pass by the end of this week. Once passed the patch will be sent to our Format QA teams (FQA) in Europe and America for final sign off which takes approximately 10 working days. After FQA approval is given the patch will be uploaded to the servers, this will take a day or two, and will then be ready for you to download. This gives us a target release date of the 1st of December (but, as always there could be a delay of a few days if FQA find any issues).

With regards to deleted songs some users unfortunately have been experiencing a reoccurrence of this bug preventing them from re-downloading their content. I wanted to emphatically reassure you that you have not lost anything. We have a receipt of everything you have bought and you will be able to safely re-download everything once SingStar v4.30 is released.

Whilst this has been a really unfortunate experience both for me, my team and especially for you, the positive side of this story is that we have now put in place several steps to ensure that this does not happen again, including a more vigorous QA period and, starting next year, a Closed Beta where SingStar fans will be able to experience new features before they are released.

I really am genuinely grateful to you for keeping the faith, and I would really appreciate your contribution to participate in future closed Beta sessions and feedback on these thus helping to identify any problems before the release of any future SingStar update. More details of how to participate in these will follow.

I sincerely apologise for the problems you are experiencing. This has been our top priority and the team and I have been working all hours to resolve these unfortunate issues.

In a bid to be as open and honest as we can with you, the team and I are online now to answer any questions you may have about this, and we’ll be here all day, so please let us know your comments below. We’ll do our best to answer as many as we can.

Thank you once again for being patient,

best wishes,

Dave Ranyard
SingStar Game Director

Rate: (Average: 4.17 out of 5)

138 Comments 36 Replies

Hi there and welcome to the next SingStore update.

This week, relive the lauch of MTV by downloading Buggles and ‘Video Killed The Radio Star’ (the first video to be played out on the station) or alternatively, just get ‘Ready For The Weekend’ with Calvin Harris’.

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Rate: (Average: 3.70 out of 5)

75 Comments 22 Replies

SingStar Take That releases today on PlayStation 3 and PlayStation 2 – celebrating classic pop hits and soulful ballads that span the group’s hugely successful career. So get your mates together for a harmonious performance of uplifting, chart topping single ‘Shine’ – or serenade a loved one with ‘Back for Good’ and ‘Could it be Magic’.

Full Tracklist for PlaySation 3 and PlayStation 2 Disc:

• A Million Love Songs
• Babe
• Back For Good
• Beautiful World
• Could It Be Magic
• Do What U Like
• Everything Changes
• Greatest Day
• Hold Up A Light
• I’d Wait For Life
• It Only Takes A Minute
• Love Ain’t Here Anymore
• Never Forget
• Once You’ve Tasted Love
• Patience
• Pray
• Promises
• Reach Out
• Relight My Fire
• Rule The World
• Said It All
• Shine
• Sure
• Up All Night
• Why Can’t I Wake Up With You

Rate: (Average: 3.49 out of 5)

16 Comments

Hello!

I am very excited this week as there’s a lot going on in the SingStore!

We’ve got some great tracks for you including Duffy with ‘Warwick Avenue’, ‘Move Your Feet’ by Junior Senior plus ‘Holiday’ and ‘Bonkers’ courtesy of the excellent Mr. Dizzee Rascal.

If you’re a fan of bands whose names start with ‘the’, The Raconteurs, The Bravery, The Cure or The Stone Roses might be worth having a look at. I know I will.

SongPacks available for download in this update come from two amazing bands: Enter SingStar heaven with ‘Duran Duran’ and the fifth and final pack by the mighty Queen.

Don’t forget to drop by the SingStore this Wednesday when we will be releasing the first bunch of Starter Pack SongPacks (full tracklisting below). There will be four more in the coming months and I will let you know about release dates and contents a few days before they appear in the store.

Not that all the above (and below) isn’t enough, there will also be a brand new download available from the Extras section of the SingStore on Thursday.

The Wallpaper Creator lets you create your very own in-game wallpapers with images from your hard drive plus you can change the menu colours and music to suit you. You can download the Wallpaper Creator for just 2.99 €/£1.99 plus existing SingStar wallpapers are now available for only 0.75 €/£ 0.49.

Have fun!

The Nina x
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Rate: (Average: 3.41 out of 5)

46 Comments 5 Replies

Hi there!

A bit of a treat for you this time round – two Top 20 Download Charts for the price of one! Enjoy.

See you next week for the SingStore update and watch out for the brand new Starter Pack SongPacks coming to the store on the 28th October.

Ciao,

Nina

September Top 20

1. Just Dance – Lady Gaga feat Colby O’Donis
2. Barbie Girl – Aqua
3. Stop And Stare – OneRepublic
4. Shut Up – Black Eyed Peas
5. Because Of You – Kelly Clarkson
6. Back To Black – Amy Winehouse
7. Friday I’m In Love – The Cure
8. Son Of A Preacher Man – Dusty Springfield
9. My Immortal – Evanescence
10. Chasing Cars – Snow Patrol
11. Apologize – Timbaland Feat. OneRepublic
12. Bring Me To Life – Evanescence
13. So What – P!nk
14. Build Me Up Buttercup – The Foundations
15. Rehab – Amy Winehouse
16. Lithium – Nirvana
17. Mama Do – Pixie Lott
18. When You Were Young – The Killers
19. I Will Survive – Gloria Gaynor
20. Come As You Are – Nirvana

August Top 20

1. Just Dance – Lady Gaga feat Colby O’Donis
2. Barbie Girl – Aqua
3. Because Of You – Kelly Clarkson
4. My Immortal – Evanescence
5. Apologize – Timbaland Feat. OneRepublic
6. Chasing Cars – Snow Patrol
7. So What – P!nk
8. Bring Me To Life – Evanescence
9. Rehab – Amy Winehouse
10. I Will Survive – Gloria Gaynor
11. Come As You Are – Nirvana
12. I’ll Make Love To You – Boyz II Men
13. The Reason – Hoobastank
14. Father And Son – Ronan Keating featuring Yusuf
15. Not Fair – Lily Allen
16. Don’t Cha – The Pussycat Dolls
17. Mambo No. 5 (A Little Bit Of…) – Lou Bega
18. Love Is All Around – Wet Wet Wet
19. Total Eclipse Of The Heart – Bonnie Tyler
20. Eternal Flame – The Bangles

Rate: (Average: 3.38 out of 5)

10 Comments