‘Heads-Up’ Game Store Update 22nd June 2011


Hello everyone – Wednesday comes once more and once more we provide you with a hearty stew of gaming goodness.

Speed freak will be happy this week, as not only do we have a Sonic Generations demo for you, (although you’ll have to wait until tomorrow to snag it) but also the full Blu-Ray release of Need for Speed: Hot Pursuit explodes onto the Store for digital download.

Speaking of Sonic, the blue one celebrates his 20th Anniversary tomorrow and to celebrate our pals at SEGA are bringing you a great deal on Sonic content with the 20th Anniversary bundle – Sonic, Sonic 2, Sonic 4 Episode 1, Sonic Adventure (and DX add-on), and the Sonic 4 dynamic theme are all available at a reduced bundle price for only 20 days, so if you’re a lover of the speedy little hedgehog then nab it while you can.

Heaps of DLC this week, including content for big hitters like LA Noire, Mortal Kombat and LBP2 in the mix – check below for the full list.

You’ll be hearing more from me on Friday this week, so I’ll see you then.

PlayStation Store (via PS3, PSP and Media Go)

Full Games (PS3)

  • Akimi Village (£7.99/€9.99) Rating: PEGI 3
    Availability: All locales
  • Need for Speed: Hot Pursuit (£23.99/€29.99) Rating: PEGI 7
    Availability: All locales
  • Sonic the Hedgehog 20th Anniversary Bundle (£13.99/€17.99) Available from 23rd June Rating: PEGI 3
    Availability: All locales

Episodes (PS3)

  • Back to the Future: Episode 4 (free with Season Pass) Rating: PEGI 12
    Availability: All locales

Full Games (PSP)

  • LEGO Star Wars III: The Clone Wars (£31.99/€39.99) Rating: PEGI 7
    Availability: Only available in Denmark, France, Germany, Ireland, Italy, Spain and United Kingdom

Demos (PS3)

  • Dungeon Siege III Demo Rating: PEGI 16
    Availability: All locales
  • Sonic Generations 20th Anniversary Demo Available from 23rd June Rating: PEGI 3
    Availability: All locales

Add-On Game Content (PS3)

  • American McGee’s Alice™ (£7.99/€9.99) Rating: PEGI 16 (You need a copy of Alice: Madness Returns to play this content).
    Availability: Not available in Austria, Denmark, Kuwait, Luxembourg, Norway, Saudi Arabia, Spain and United Arab Emirates
  • Magic: The Gathering – Duels of the Planeswalkers 2011 – Gold Deck Bundle (7.99/€9.99) Rating: PEGI 7
    Availability: All locales
  • LA Noire – Nicolson Electroplating Arson Case (3.19/€3.99) Rating: PEGI 18
    Availability: All locales
  • Marvel vs. Capcom 3 – Shadow Battle 10 (£0.79/€0.99) Rating: PEGI 12
    Availability: All locales
  • EyePet Move – Lucky Dip Styling Pack: Animals 3 (free) Rating: PEGI 3
    Availability: All locales
  • Operation Flashpoint: Red River – Valley of Death (£5.19/€6.59)Rating: PEGI 18
    Availability: All locales
  • RUSE – All in One Pack (£8.99/€11.25) Rating: PEGI 16
    Availability: All locales
  • LittleBigPlanet 2 – Tron: Evolution Mini Pack (£2.39/€2.99) Rating: PEGI 7
    Availability: All locales
  • Mortal Kombat
    • Klassic Skin Pack (£3.19/€3.99)

    (Not available in Australia and Germany)

  • KillZone 3
    • From the Ashes Map Pack (£3.99/€4.99)
    • Map Pack Bundle (£7.99/€9.99)

    Rating: PEGI 18
    Availability: All locales

  • No More Heroes: Heroes’ Paradise
    • Moto Geek 2 (£0.59/€0.79)
    • TSUBAKI M-O-E (£0.59/€0.79)
    • TSUBAKI + Moto Geek 2 Bundle (£0.95/€1.19)

    Rating: PEGI 18
    Availability: Not available in New Zealand, Saudi Arabia, South Africa and United Arab Emirates

  • Hyperdimension Neptunia
    • +300 Level Cap (£0.79/€0.99)
    • World’s Labyrinth – A Tyrant who reigns over the Labyrinth (free)
    • Devil (B) (£0.79/€0.99)
    • Devil (C) (£0.79/€0.99)
    • Devil (H) (£0.79/€0.99)
    • Devil (L) (£0.79/€0.99)
    • Devil (S) (£0.79/€0.99)
    • Devil (W) (£0.79/€0.99)

    Rating: PEGI 12
    Availability: All locales

  • ModNation Racers
    • Prehistoric Props Pack (£3.99/€4.99)

    Rating: PEGI 7
    Availability: All locales

  • MX vs ATV Alive
    • Answer Rockstar (£0.59/€0.75)
    • Answer Skullcandy (£1.19/€1.49)
    • Fox Racing 360 SE (£1.19/€1.49)
    • KTM 350SXF MX (£1.99/€2.49)
    • KTM 450SX ATV (£1.99/€2.49)
    • One Industries Kombat (£0.59/€0.75)
    • One Industries Rockstar (£0.59/€0.75)
    • Quarry Nationals Events Pack (£3.19/€3.99)
    • Thor Core (£1.19/€1.49)
    • Yamaha YZ125 MX (£1.99/€2.49)
    • Yamaha YZ250 F MX (£1.99/€2.49)
    • Yamaha YZ450F MX (£1.99/€2.49)
    • Unlock Pack – Performance Brakes (£0.59/€0.75)
    • Unlock Pack – Performance Suspension (£0.59/€0.75)
    • Unlock Pack – Performance Tires (£0.59/€0.75)

    Rating: PEGI 12
    Availability: All locales

  • Rock Band Network
    • Veil of Illumination Part One – Andromeda (£0.99/€1.49)
    • Veil of Illumination Part Two – Andromeda (£0.99/€1.49)
    • Deception: Concealing Fate Part Two – TesseracT (£0.99/€1.49)
    • Chameleon Carneval – Andromeda (£0.99/€1.49)
    • Half Crazy – Jukebox the Ghost (£0.99/€1.49)

    Rating: PEGI 12
    Availability: Not Available in Croatia, Czech Republic, Greece, India, Israel, Kuwait, Luxembourg, Poland, Russian Federation, Saudi Arabia, Slovenia, South Africa, Turkey, Ukraine, UAE

  • Rock Band 3
    • Maroon 5 Pack 02 (£2.99/€3.59)(contains the following songs also available separately)
      • Misery (£0.99/€1.49)
      • This Love (£0.99/€1.49)
      • Won’t Go Home Without You (£0.99/€1.49)
    • Puddle of Mudd Pack 01 (£2.99/€3.59)(contains the following songs also available separately)
      • Blurry (£0.99/€1.49)
      • Control (£0.99/€1.49)
      • She Hates Me (£0.99/€1.49)

    Rating: PEGI 12
    Availability: Not Available in Croatia, Czech Republic, Greece, India, Israel, Kuwait, Luxembourg, Poland, Russian Federation, Saudi Arabia, Slovenia, South Africa, Turkey, Ukraine, UAE

  • Yoostar 2
    • I Don’t like your Jerk-Off Face (£1.39/€1.75)
    • I Want more Life (£1.39/€1.75)
    • Sow Royal Oats (£1.39/€1.75)
    • May I borrow your Towel? (£1.39/€1.75)
    • The Shrieking Eels (£1.39/€1.75)
    • True Love (£1.39/€1.75)
    • Spock’s Brother from Another Mother (£1.39/€1.75)
    • French Flag (free)
    • Italian Flag (free)
    • Spanish Flag (free)
    • UK Flag (free)
    • German Flag (free)
    • American Flag (free)

    Rating: PEGI 12

    Availability: Not Available in Belgium, India, Netherlands, Portugal, Russian Federation and Ukraine

Add-On Game Content (PSP)

  • Buzz: TUMQ – Prehistoric Quiz(£3.19/€3.99) Rating: PEGI 3Availability: Not available in Greece and United Arab Emirates

FirstPlay (PS3)

  • FirstPlay Episode 62(£0.99/€1.20)Availability: Ireland and UK only

Avatars (PS3)

  • James Pond 2: Robocod
    • Angry Teddy Avatar (£0.20/€0.25)
  • Dragon’s Lair 2: Time Warp
    • Avatar Bundle (£0.79/€0.99)(contains the following avatars also available separately)
      • Cherub Avatar
      • Dirk Avatar
      • Mordroc Avatar
      • Mother-in-Law Avatar
      • Time Machine Avatar

      All available @ £0.20/€0.25

  • Ape Escape
    • Avatar Bundle 1 (£0.79/€0.99)(contains the following avatars also available separately)
      • Jumping Ape Avatar
      • Scared Ape Avatar
      • Happy Ape Avatar
      • Dancing Ape Avatar
      • Cheerful Ape Avatar
      • Punching Ape Avatar

      All available @ £0.20/€0.25

    • Avatar Bundle 2 (£0.79/€0.99)(contains the following avatars also available separately)
      • Hammer Ape Avatar
      • Panda Ape Avatar
      • Shy Ape Avatar
      • Dizzy Ape Avatar
      • Worried Ape Avatar
      • Quarterback Ape Avatar

      All available @ £0.20/€0.25

  • EyePet
    • Ship’s Captain Pet Avatar (£0.20/€0.25)
    • Pet with Butterfly Avatar (£0.20/€0.25)
    • Cow Pet Avatar (£0.20/€0.25)

Themes (PS3)

  • Akimi Village Theme

Dynamic Themes (PS3)

  • Dragon’s Lair II: Time WarpTheme (£1.59/€1.99)
  • Ape EscapeDynamic Theme (£1.59/€1.99)
  • The Studio– Chemical Colours to Wild Machine Dynamic Theme by Blind Salida (£2.39/€2.99)
  • Disruptive Themes
    • Blue Waves Dynamic Theme (£1.59/€1.99)
    • Saturn’s Rings Dynamic Theme (£1.59/€1.99)
  • Lama Themes
    • Infrared Helicopter Vision Theme (£1.59/€1.99)
    • Island Sunrise Theme (£1.59/€1.99)
    • Street Race Car Theme (£1.59/€1.99)
    • Timelapse Clouds Theme (£1.59/€1.99)

Wallpapers (PS3)

  • Akimi Village Wallpaper (free)

Videos (PS3)

  • LA Noire
    • Official Trailer 3
    • The Technology Behind the Performance
  • Child of Eden SynthesiaTrailer
  • Crysis 2 RetaliationTrailer
  • Virtua Tennis 4 Game, Set and MatchTrailer
  • Akimi VillageTrailer
  • Super Street Fighter IV Arcade Edition Launch Trailer
Did you enjoy this?


501 Comments 141 Author replies
Show oldest first  
cheeky4life 22 June, 2011 @ 1:04 pm   1

Hi Ross
After months of reading comments I have been desperate to write something and have found out only today how to do this. 🙂
Anyway I hope you answer my question as I am very new to this. 🙂

When are we getting CRASH BASH as a PS one Classic? Please say it has been legally cleared and is in its final stages of Q&A.
I am a huge fan of the crash bandicoot games and have played all of them except Crash Bash, hence why I am asking for it, and Activision have stopped releasing games for that series, and are not planning to, so the only thing to look forward to is the releases on PSN.

    James Gallagher 22 June, 2011 @ 1:16 pm    

    Ross is in a meeting this afternoon (one that I also have to dash to now) but I’ll ask him to come on and respond later this afternoon, if possible, or tomorrow morning.

    Ross McGrath 23 June, 2011 @ 6:13 pm    

    Hello everyone, sorry for the delay.

    Some housekeeping:

    The Mortal Kombat Klassic Skins pack is now priced correctly at £3.19/€3.99 and equivalent on the SCEE PlayStation®Store. Those consumers who purchased the pack at the incorrect price will automatically have the difference refunded to their PlayStation®Store wallet as soon as possible.

    Additionally, if you’re still waiting for a partial refund for Beyond Good & Evil, please be aware that there has been a longer than usual processing time for refunds as a result of our earlier outage. We’re still working through the backlog but we have a full list of those who are eligible and if you have not yet received your refund it will be added to your wallet soon.

    We’re very sorry for the inconvenience this has caused those affected and we appreciate your patience as we get back up to full speed.

    Ross McGrath 23 June, 2011 @ 6:14 pm    

    Hi cheeky,

    Crash Bash is one of the titles we’re targeting for release so when we have more information I’ll be glad to share it.


just wondering when modnation racers will be available and if there is a plus discount, this was meant to come out on 20 April but due to obvious reasons, I understand the delay.

    Ross McGrath 23 June, 2011 @ 6:15 pm    

    ModNation Racers will still be making its way to the Store as a digital download and once it becomes available, it will be discounted for Plus members

cheeky4life 22 June, 2011 @ 1:05 pm   3

Hi Ross
I can see cool boarders 2 on the PS one classics section with no logo, it was withdrawn from the store in 2008, and I was just about to download it when I noticed that.

Can you remove it please?

    Ross McGrath 23 June, 2011 @ 6:16 pm    

    Cool Boarders 2 was removed but has since been re-released. You can download it safely but I’ll look into getting that thumbnail fixed.

vicheous 22 June, 2011 @ 1:08 pm   4

LA Noire and OFP:RR DLC for me not much else…

halljames 22 June, 2011 @ 1:08 pm   5

LEGO Pirates for the PSP last week, and now LEGO Star Wars Clone Wars this week.


link1983 22 June, 2011 @ 1:08 pm   6

Awesome update. I can’t wait to play Dungeon Siege 3. nagging BTTF EP4 and will be buying Braid (Plus) 😀 New stuff this friday? Oh go on then. 😀

darkhorus15 22 June, 2011 @ 1:08 pm   7

No PSOne classic 🙁 We want the Spyro classics, do you have any info on them? Last time I asked about the Spyro classics, someone said they were in the bug testing phase, and that was last year.

    Ross McGrath 23 June, 2011 @ 6:17 pm    

    There have been some hold ups with the Spyro games but they’re not ruled out yet – if I get more information on these you’ll hear about it here first.

LiquidSolid 22 June, 2011 @ 1:08 pm   8

Posted in the PSN+ post as well but I still haven’t received my BG&E HD refund. It’s been 2 weeks now.

    Ross McGrath 23 June, 2011 @ 6:18 pm    

    Sorry for the delay, as I mentioned above it’ll take some time to get through them all but you will deifnitely be refunded in the near future.

KylieDog 22 June, 2011 @ 1:08 pm   9

Weak update.

Any word on the Resident Evil avatars the US got? I assume we can wait 6 to 12+ months for them as usual?

    Ross McGrath 23 June, 2011 @ 6:20 pm    

    They will be coming but unfortunately Capcom US tends to submit their avatars to SCEA before Capcom EU submit tem to SCEE – it’s an approvals thing on both sides. We will be getting them and it certainly shouldn’t be as long as 6 months.

pb-live 22 June, 2011 @ 1:09 pm   10

PSP Ridge Racer 2 Please!

Domino2097 22 June, 2011 @ 1:09 pm   11

So how do we go about getting our Beyond Good and Evil refund?

And also when are we getting Skarlet DLC for Mortal Kombat?

    Ross McGrath 23 June, 2011 @ 6:19 pm    

    As announced by Warner Brothers, there was a technical issue which cropped up at the last minute that held up the Skarlet DLC for Mortal Kombat this week. It should be with you in next week’s publish.

pnrutto 22 June, 2011 @ 1:09 pm   12

Cool update, although it’s easy to tell that the store’s all caught up.

laticspieman 22 June, 2011 @ 1:09 pm   13

Unrelated but UNCHARTED 3 BETA NEXT WEEK!! Sorry i’m a teensy bit excited :p Do you know if us plus users will get it the same day as the americans or the day after when the eu store updates?

    Ross McGrath 23 June, 2011 @ 6:21 pm    

    I believe we’re planning to dish out the Uncharted 3 Beta goodies on the same day as our US counterparts. Not long to go!

sanji101 22 June, 2011 @ 1:09 pm   14

Any news on the White Knight Chronicles 2 DLC?

Bealinator 22 June, 2011 @ 1:09 pm   15

Hey Ross – any ETA on both Resident Evil 2 and Tombi?

And good news on that Sonic Bundle – I might actually add £5 to my wallet to buy it IF I buy Resident Evil Directors Cut.

    Ross McGrath 23 June, 2011 @ 6:22 pm    

    Tombi is on its way, I think there’s a technical hitch with Resident Evil 2 but it’s not a total show-stopper, so you should be seeing it in the future.

SpideyWolvie 22 June, 2011 @ 1:10 pm   16

Will we be getting the Marvel vs Capcom 3 avatars?

Shou_Kobayashi 22 June, 2011 @ 1:10 pm   17

Hi Ross…

so what are we hearing on friday from you, some teasing pls?

Anyway, how did you perceive E3?

My greatest announcement was Sly 4… I just got to know Sly through the Collection (a real bargain, 3 GREAT GAMES for a great asking price … and all of them garuantee lots of hrs of fun), but I learned to love that racoon…

And since everything back to normal after some unwanted incident I can nag again about SOUL CALIBUR/EDGE and JADE COCOON! … ah and FINAL FANTASY VII when, you promised 😉

    Ross McGrath 23 June, 2011 @ 6:24 pm    

    All those PSone titles you guys have suggested over the last few months have been passed on to the publishers in question (and internally for the SCE ones) so your feedback has been really valuable. Keep making noise about theones you want to see!

pnrutto 22 June, 2011 @ 1:10 pm   18

Now I just gotta wait until more PSX games pop up.

GravelDust 22 June, 2011 @ 1:10 pm   19

Is there any idea on when the UK might see the Wizardry game yet?

ChrisandJulie 22 June, 2011 @ 1:10 pm   20

Lego Star Wars PSP = GREAT!

No PSOne Classics and no other PSP games = SIGH.

Death-In-Pants 22 June, 2011 @ 1:10 pm   21

Any news when the website will be up? Calling sony helpline direct is a joke.

Shou_Kobayashi 22 June, 2011 @ 1:11 pm   22

.. ah and where is my Sly avatar gone … o.O? Buggy, buggy blog?

Death-In-Pants 22 June, 2011 @ 1:11 pm   23

Any news when the website will be available? Calling the helpline directly is a joke.

The-Sellick 22 June, 2011 @ 1:11 pm   24

Is there any word on when Persona 3 is hitting the store?

    Ross McGrath 23 June, 2011 @ 6:25 pm    

    I’ve been speaking to the publisher, so I know it’s coming, but I don’t have a date yet. I don’t think it’s too far off though.

Bealinator 22 June, 2011 @ 1:11 pm   25

Please, please, please Ross leave us a cryptic hint if there is going to be a huge arrival of certain PSOne classics!

Like the Resident Evil one you left a while back, but adapted for Resident Evil 2… Or Tombi! Such as “Those evil swine…”

    Ross McGrath 23 June, 2011 @ 6:26 pm    

    Sorry it’s nothing PSone related this time but I’m still working on a lot of PSone stuff behind the scenes.

JohnMc-MMA 22 June, 2011 @ 1:11 pm   26

Where’s the MK Skarlet pack? Don’t tell me you guys are screwing up again.

JAMIE086546 22 June, 2011 @ 1:12 pm   27

Wow 1st we wait 3weeks for the DLC for mortal combat costumes then they said the new character is out for USA yesterday and we don’t get it typical……..

kaanmijo1995 22 June, 2011 @ 1:12 pm   28

Can’t download the LA Noire DLC in The Netherlands…

D3NZ_87 22 June, 2011 @ 1:12 pm   29

Ross, what about the Skarlet DLC for Mortal Kombat????

and how about answering a decent amount of questions this week, eh?

    Ross McGrath 23 June, 2011 @ 6:28 pm    

    I do my best to get on and answer questions but unfortunately if I spent all the time I wanted to speaking to you guys, nothing else would get done. 🙂

    Better late than never, I’ll do my best to get through a good chunk this week although 9 pages is a fairly daunting prospect.

slayerking69 22 June, 2011 @ 1:12 pm   30

It was obviously put back on the store, The icon works fine here.

TheSidious 22 June, 2011 @ 1:12 pm   31

No Skarlet DLC for MK this week? :(((

Nightmare966 22 June, 2011 @ 1:13 pm   32

Ross, I’m much sorry to add another comment about the Mortal kombat DLC (Skarlet), but I was really hoping we got it today along the Costumes…

    Ross McGrath 23 June, 2011 @ 6:29 pm    

    Sorry guys, it is outside of my control but there should be no problems gettin it to you next week.

Bealinator 22 June, 2011 @ 1:13 pm   33

Ah, that reminds me – are we getting Beyond Good and Evil HD avatars? It was said those who bought it in the first two weeks (I bought it on day 2 after a price ‘adjustment’) would receive these for free.

Are we getting this soon?

    Ross McGrath 23 June, 2011 @ 6:32 pm    

    I’ve got a phone call with Ubisoft tomorrow so I’ll find out where we are with those and report back.

Suzzopher 22 June, 2011 @ 1:14 pm   34

Cool, Akimi Village 🙂

grizla75 22 June, 2011 @ 1:14 pm   35

oh well, (as ps+ members say) maybe next week/month. lol

ChrisandJulie 22 June, 2011 @ 1:14 pm   36

PSP Games we’re still waiting for…

1) Crash Tag Team Racing
2) Virtua Tennis 3
3) Secret Agent Clank
4) Worms: Open Warfare 1 & 2
5) Metal Slug Anthology
6) Lego Star Wars II
7) Lego Indiana Jones II
8) Scooby Doo

Is it really that hard Sony?

    Ross McGrath 23 June, 2011 @ 6:34 pm    

    Well, only two of those are actually ours to publish but I will talk to the relevant parties and see what can be done about those back catalogue titles.

djax-djax 22 June, 2011 @ 1:14 pm   37

No minis this week? No special offers this week? :-(. I will save a lot money this week, very bad update for PSP owners :-(.

Darkos87 22 June, 2011 @ 1:14 pm   38

Till when will the welcome pack be available on the PSN?

    Ross McGrath 23 June, 2011 @ 6:37 pm    

    You’ll be able to pick up the Welcome Back pack and all the goodies therein until 3rd July.

D3NZ_87 22 June, 2011 @ 1:14 pm   39


    Ross McGrath 23 June, 2011 @ 6:35 pm    

    Hey, I’m doing my best – things are settling down a bit more now so you’ll hopefully be seeing a bit more of me on here. Ah, the good old days…

patacama 22 June, 2011 @ 1:15 pm   40

Hey Ross, we will have any sales for future updates?


what is up with the region stuff today..?

American McGee Alice´s not in Denmark..? and Lego Star Wars Clone Wars PSP is almost only available in Denmark..?

and could you please fix the Countries: AE, AU, GB, IE, NZ stuff at the top of the articles.. they almost never include the right countries..


Would be nice to have Resi 4 and 5 advatars like the USA Store have, look pretty cool. Lookin forward to the next back to the future, but since LBP was released as a welcome back game i want some LBP content but it is all way too expensive, reckon i will come down in price soon Ross some of the stuff?

Thanks bro

    Ross McGrath 23 June, 2011 @ 6:37 pm    

    Funny you should mention that, we’ve got some LBP half-price goodness on the way – keep an eye out for more info.

chicken_freak88 22 June, 2011 @ 1:16 pm   43

Hi Ross, cool update 🙂

Couple of quick questions though, any chance of Rage Racer & Soulblade from Namco on PS1

Also, any chance of Square Enix bringing Crisis Core to PSN?


    Ross McGrath 23 June, 2011 @ 6:39 pm    

    I’ve requested both those titles from Namco, so the more noise you make on here the quicker we’re likely to see them!

    I’ve also asked Square-Enix to consider a digital version of Crisis Core quite a few times, but so far I have no news on that.

identity25 22 June, 2011 @ 1:16 pm   44

If you’d be so kind to answer:

When will be the next normal sale (the ones that come about every 2 weeks), we havent had any new ones since the store was up.

Can I get the welcome back playstation plus on a psp (via mediago)

    Ross McGrath 23 June, 2011 @ 6:40 pm    

    We’re going to be doing some interestings things with the sales over the Summer months, but don’t worry there will be plenty of bargains for you to grab!

Opt1mus76 22 June, 2011 @ 1:17 pm   45

Just KZ3 maps for me
Who wants to enter the Ross Reply Sweepstakes? I’m going for 32 replies
Only kidding, Ross ;D

    Ross McGrath 23 June, 2011 @ 6:42 pm    

    I’m definitely going to be doing at LEAST 33. 🙂
    Sorry about the lack of comms from me recently, as you can imagine I’ve had to do a lot of running around to get things sorted out but hopefully I’ll be able to give you a lot more keyboard time going forward!

Death-In-Pants 22 June, 2011 @ 1:17 pm   46

If you shower praise on them, you’ll get an answer. Ask anything regarding content or if you have a genuine query and you’ll get absolutely nothing.

    Ross McGrath 23 June, 2011 @ 6:43 pm    

    That’s not strictly true now is it? In fact, I tend not to reply to the people that are happy at all, because they’re happy. 🙂
    (Doesn’t mean I don’t appreciate it when people are pleased though!)

ShutenDoji23 22 June, 2011 @ 1:17 pm   47

he must be on his dinner break m8 lol

Sergirt 22 June, 2011 @ 1:18 pm   48

Hi, me again;)!

Classics Japanesse PSOne?

And any possible PSOne USA games?

P.D. More, more PSOne games, please…

    Ross McGrath 23 June, 2011 @ 6:44 pm    

    It’s all a possibility, we’re working on some initiatives internally and as soon as we’re ready to go you can be sure I’ll be here letting you know all about it!

D3NZ_87 22 June, 2011 @ 1:18 pm   49


TheUnforgivenII 22 June, 2011 @ 1:18 pm   50

WHY IN THE WORLD the DLC pack for MK is 6.99? Are you kidding me? It’s TWICE THE PRICE I’D HAVE PAID IF I WERE AMERICAN. 4.99 dollars = 6.99 euros?? Shame on you, totally boycotting the pack. And you forgot Skarlet too, I’m ashamed.

    Ross McGrath 23 June, 2011 @ 6:46 pm    

    Okay guys, this is the only comment on this subject I’ll be responding to, because there’s no point repeating the same thing over and over –

    I’ve popped a statement up on comment one and Warner Brothers should have got the word out by now over Facebook and Twitter.
    We’re very sorry about the price problem that cropped up, but if you paid over the odds, you’ll be getting your money back and if you held off, you can grab the Klassic Skins pack for a much mor reasonable £3.19/€3.99

Shadowdragoon 22 June, 2011 @ 1:19 pm   51

Any chance of a crossregion gifting option? (or atleast let us NON-UK plus subscribers get a chance to buy some UK store Exlusives to our NON-UK accounts? (I want access to the Comics store) 😉

    Ross McGrath 23 June, 2011 @ 6:48 pm    

    Unfortunately there are no plans to implement this at the moment, at least not for the PS3 Store, the Store structure makes this pretty tough, but gifting is something that we’re looking at for the future and when there’s more info available.

darkhorus15 22 June, 2011 @ 1:19 pm   52

Please say we will get the Spyro classics soon…

    Ross McGrath 23 June, 2011 @ 6:50 pm    

    I’m afraid I can’t make any promises – they’ve been in the internal works for some time so we know they’re highly sought after.

PHILYPOT08 22 June, 2011 @ 1:19 pm   53


    Ross McGrath 23 June, 2011 @ 6:52 pm    

    We’ll be getting both but publishers have a tendency to submit their avatars to the US first. :/


Ross, shouldn’t American McGee’s Alice be under DLC. I have Madness Returns (which has a code to download the original), and the original is launched from the in game menu of Madness Returns, not the XMB.

    Ross McGrath 23 June, 2011 @ 6:50 pm    

    Yes you’re right, it absolutely should – you will most definitely need the game disk for Madness Returns to get this to work.
    We’ve sent the descriptions back to EA to update because it wasn’t made clear enough and we’ll do a rolling update on this when we hear back. Thanks for picking up on that.

RS_Daimon 22 June, 2011 @ 1:20 pm   55

@ Ross

You forgot the Scarlet DLC for Mortal Kombat. 😉

sonwilliam 22 June, 2011 @ 1:20 pm   56

YAY!!!! 😀 sonic generations demo but your doing a deal for sonic’s 20th anniversary but you don’t have sonic 3 or sonic and knuckles on psn 🙁 any news on when they will become available

and of topic but any new’s on a Bleach: Soul Resurrecction Demo?

    Ross McGrath 23 June, 2011 @ 6:54 pm    

    Sorry, I don’t have that in my system yet so I have no news.
    As for if Sonic 3 or S&K might turn up, I believe that’s a question for Mr. Kebby – he has a post up about the Anniversary so there would be a good place to start!

Splutterbug 22 June, 2011 @ 1:20 pm   57

Any more info on Alice? Is this the original from 2000? As I’ve heard lots about a sequel. Sonic also looks tempting.

    Ross McGrath 23 June, 2011 @ 6:57 pm    

    Yeah, you’ll need Madness Returns if you want to play it but it was quite a good game from back in the day. I remember it releasing first time around and it had one of the best game manuals I’d ever seen – it was a diary from the Sanitarium where Alice is held, with notes from the doctor about her deteriorating condition – a really cool little hook for the game.

    Say what you like about the game but it has style. 🙂

BlueGlue 22 June, 2011 @ 1:20 pm   58

No Skarlet MK pack?
And 6.99€ for the Klassic pack that costs 4.99$ in the US store…


Good price for Hot Pursuit, will be buying.

    Ross McGrath 23 June, 2011 @ 6:55 pm    

    Yeah, I’m really pleased that we’ve been able to offer it at a good price – I hope to see more of this kind of thing!

amazingape 22 June, 2011 @ 1:21 pm   60

Hi Ross, is there any news on Sega Rally Online Arcade yet? It’s been on the American store for a while now, but what about Europe? Any info would be gratefully appreciated.

    Ross McGrath 23 June, 2011 @ 7:02 pm    

    It’s coming, I can’t give you the date but its on its way in the near future.

D3NZ_87 22 June, 2011 @ 1:22 pm   61

“meeting” ? B.S they’re just sitting on their backsides playing with eachother’s nads.

Death-In-Pants 22 June, 2011 @ 1:24 pm   62

@60 can’t say I disagree but expect that post to be deleted!

MonsterRacer 22 June, 2011 @ 1:24 pm   63

The Mortal Kombat Classic Skin Pack for € 6,99???

Are you joking???????

US store has it already 2 weeks for a price of $ 4,99, so should be € 3,99 for the EU

And where is Skarlet pack?????

melbye82 22 June, 2011 @ 1:24 pm   64

Any chance Silent Hill will get a PSOne classic release now that the collection with 2 and 3 is coming?

    Ross McGrath 23 June, 2011 @ 6:59 pm    

    Honestly, it’s probnably unlikely now what with the Collection on its way, but at least you’ll have a way to play it on PS3 now.

kingcrowbaruk 22 June, 2011 @ 1:24 pm   65

Modnation Racers (PS3) announced by you in the Heads-Up post made on 20th April.

Where is it?

    Ross McGrath 23 June, 2011 @ 7:00 pm    

    Still delayed I’m afraid but on its way and with a 20% discount for Plus members.

Death-In-Pants 22 June, 2011 @ 1:24 pm   66

One of my nads is smaller than the other two, Ross, is this normal?

TheRalfZer0 22 June, 2011 @ 1:25 pm   67

I do not understand this, finally the klassic dlc is availible, but [DELETED] is Skarlet DLC even on twitter NetherRealmStudio’s said it will hit the UE today, what’s going on here PSN EU could possible be 2 weeks behind US, this is disgustiing

    Ross McGrath 23 June, 2011 @ 7:03 pm    

    Sorry but there can sometimes be last minute complications on all sides when you’re publishing to over 30 different Stores. It will be with you as soon as possible.

Bristow9091 22 June, 2011 @ 1:25 pm   68

Hi there, so the update looks pretty good for me this week, I’ll be grabbing the Killzone 3 DLC, and maybe the Mortal Kombat DLC, although I’d have preferred if we got Skarlet in the pack too… oh well.

I’ll also be downloading both those demo’s since I’m interested in both these games, lol.

Hmm… I may also have to buy the Sonic the Hedgehog 20th Anniversary Bundle since I haven’t actually bought any of those games from PSN yet, I used to love the first two Sonic games when they were on Megadrive, and played Sonic Adventure so much on Dreamcast, although I never played DX… nor have I played Sonic 4 Episode 1, lol. It’d be nice to have Sonic Adventure 2 bundled in with these, however, I don’t even think it’s up on PSN yet, unless it magically appeared without me knowing… oh well.

And… what’s this? Ape Escape avatars AND dynamic theme?! I WILL BE ALL OVER THOSE!

So uh yeah, like I said… good update for me.


Nice uopdate!, and happyly no ps1 classics, lol, I dont care about them anyway, I want NEW games, great to see Need For speed Hot Pursuit in digital aswell, but several months to late, would like to see more digital Blueray day one!, as I’ve already played it to pieces and not so intresting anymore, but surely great for the l8 people, you should give it a try, I really enjoyed it!

    Ross McGrath 23 June, 2011 @ 7:16 pm    

    I would second that, Hot Pursuit is a great title and I’ve also had a lot of fun with it.

DutchGameGod21 22 June, 2011 @ 1:25 pm   70

Ross Great to have your back man
but i just want to ask you about some problems in the Dutch Playstation store
1. the nice motorstorm background under franchis dont work
2. can you ask ubisoft why the psone games driver and rainbow six is missing in the dutch store i know it is availble in the belguim store
3. can you do somthing about the problems with the james pond avartars the store keeps saying missings images
4. why the store keeps saying by circles circles (mini game) and by oddmod this content is not accesbol with your account
and last whan can you thank drinkbox studios form me to making the avartars,thema,dlc availble on the dutch store

    Ross McGrath 23 June, 2011 @ 7:21 pm    


    1. I’ll look into that, but not all Franchise pages have nice backgrounds at the moment. This section is under continual development.
    2. I certainly will ask, yes!
    3. I will talk to the Operations team about that tomorrow, sadly they’re not around this late.
    4. Same as above, I’ll see what might be causing that.

    And I will most certainly thank DrinkBox!

Stratege 22 June, 2011 @ 1:25 pm   71

American McGee’s Alice require Alice: Madness Returns to play? Or it stand alone game?

    Ross McGrath 23 June, 2011 @ 7:17 pm    

    It does require Madness Returns, yes, I know that’s a bit misleading but we’ll make sure it gets categorised accordingly and the description of the product is also being updated.

trainstobrazil 22 June, 2011 @ 1:25 pm   72

why are we paying almost double for the MK skin pack two weeks after it was released? An no skarlet either…

NosferatuJim 22 June, 2011 @ 1:26 pm   73

Hahaha. No skarlet. Time to get an xbox.

Skookie30 22 June, 2011 @ 1:26 pm   74

just BTTF & LA Norie DLC i cant really complain this week as SCEA have suffer it‘s store weak update for ages they saying things like where BG&E EU got it & FF6 EU got it.

as well i‘m intrigue about this upcoming post on friday Ross do i smell somthing of a Ps1 list a Jap/SCEE Imports.

or the announcement of PS2 games service long overdue. 😀

    Ross McGrath 23 June, 2011 @ 7:18 pm    

    Don’t get too excited about tomorrow, nothing PSone related I’m afraid… but that announcement may be on the cards soon. 🙂

CozMick 22 June, 2011 @ 1:26 pm   75

Will Need for Speed require an Online Pass to play online?

Because quite frankly that is absolutely disgusting if true, the whole idea of “online passes” is to discourage pre-owned sales yet a digital download can’t be passed on 🙁

    Ross McGrath 23 June, 2011 @ 7:19 pm    

    I don’t believe the digital version requires an online pass, but I will check.

Mohegan13 22 June, 2011 @ 1:27 pm   76

Unbelievable. We had to wait TWO WEEKS longer for the MK Klassics DLC and now it’s nearly twice the price of the US store?

Nor is there a mention of the Skarlet DLC for Mortal Kombat that was released yesterday.

[DELETED] is going on with you lot? Absolutely ridiculous service.

mufc4eva1989 22 June, 2011 @ 1:28 pm   77

Just wish they would hurry up on the store already 🙁

Serilthas 22 June, 2011 @ 1:29 pm   78

No really are you kidding us? No Skarlet DLC for Mortal Kombat and 6,99€ for the classic skins?

Oldest_Ancient 22 June, 2011 @ 1:29 pm   79

I thought American McGee’s Alice was dlc. Will definitely pick it up if it’s not.

    Ross McGrath 23 June, 2011 @ 7:22 pm    

    Unfortunately it is only available as DLC and not a standalone, apologies.

connorblue14 22 June, 2011 @ 1:29 pm   80

i cant see the updates in store yet can any of u guys

adge_uk 22 June, 2011 @ 1:29 pm   81

Where’s Sega Rally dudes? i’ve been holding off buying the 360 version for weeks, waiting for its PSN arrival.

L--y--n--x- 22 June, 2011 @ 1:30 pm   82

Hi RoSS…

Any chance for LEGO Pirates of the Carribean (PS3)! to be available through PSN?

    Ross McGrath 23 June, 2011 @ 7:24 pm    

    Honestly, I have no idea, but I am meeting with the digital team from Disney Interactive on Tuesday, next week, so I will mention that someone asked about it then.

fifeldor 22 June, 2011 @ 1:30 pm   83

Ross, do you think 35 euros is an acceptable price for FFIV?

    Ross McGrath 23 June, 2011 @ 7:24 pm    

    I’m afraid what I think doesn’t really come into it, since I have no control over third-party pricing.

SAM_626_95 22 June, 2011 @ 1:31 pm   84

Hi Ross,
Any news on Infamous 2 dlc or a possible theme park world on the store.
I know that theme park is on the store but its no where near as good as theme park world.

    Ross McGrath 23 June, 2011 @ 7:28 pm    

    I believe Theme Park World is actually on the Japanese PSN, is that right?

    I will mention to EA that you were interested!

SirTodge 22 June, 2011 @ 1:31 pm   85

I finished the excellent god of war 3 the other day and had previously seen the HD collection on offer for £14.99. Sadly by the time I sorted everything out to get it it was back up to a price much higher than I can get it elsewhere. Such a shame ><

    Ross McGrath 23 June, 2011 @ 7:26 pm    

    Sorry you missed out, but you should definitely pick it up on disc, don’t deprive yourself of such a great couple of games. They stand up really well to the test of time.

ironmonkey88 22 June, 2011 @ 1:32 pm   86

Im not normally one to moan, but I agree with post 49, the Mortal Kombat Klassic costume pack price is ripping us in Europe off.
As per the US blog its only $4.99 (which is just over £3), yet we have to pay £5.49, that is crazy.
Why is it that we get it later then them and we also have to pay nearly twice the price? That is just not right.

adumr82 22 June, 2011 @ 1:33 pm   87

I cant believe the excuse of a meeting is being used again for not reply. The service on these blog posts is pathetic. If its someones job to manage the store update post they should have to be around to deal with it. Sony need new/more staff because this is bad. Especially after the recent happenings you’d think they’d be trying to improve customer service

    Ross McGrath 23 June, 2011 @ 7:30 pm    

    Sorry about the delay in coming back to you all but the meetings are a necessity to keep everything moving along, especially in light of what’s happened recently. But you’re right, part of my weekly task is to come on and try and answer your guys’ questions (if I am able of course) and I’m making an effort this week to do just that.

I’d like to say a quick thanks for giving us new Hyperdimension Neptunia DLC each week, especially since there’s always a free mission or two. I’m not sure how popular the game is, but I for one definitely appreciate the support it’s getting. 🙂

Also very happy about American McGee’s Alice being up (what a nice surprise!) and looking forward to the Sonic Generations demo tomorrow.

By the way, you don’t happen to know if we’re going to get Wizardry: Labyrinth of Lost Souls over here, do you? Thanks in advance!

    Ross McGrath 23 June, 2011 @ 7:31 pm    

    Wizardry isn’t on my radar just yet, but I will keep an eye out


Still no avatars for RE5, Final Fantasy series, Assassins Creed series, or even the Infamous 2. In my opinion, these lot in not a great update.

Last week, I do like that there’s Alice Madness Returns DLC pack. Can we have more of that, please?

And lastly, can we have avatars and dlcs from the new games at the moment? For instance, Alice, Infamous 2, LA Noire, Duke Nukem, etc. In my opinion, some of the avatars in store are a bit silly.

    Ross McGrath 23 June, 2011 @ 7:32 pm    

    I’m always encouraging all the publishers I meet to create avatars because I see week in, week out that they’re so popular with you guys.

asodimazze 22 June, 2011 @ 1:36 pm   90

MK Classic Pack US store = 4,99$
MK Classic Pack XBOX Marketplace = 400 P (4,99$)
MK Classic Pack EU store = 6,99€ (10,6$)

What the [DELETED] are you guys thinking?
I really want the classic costumes…but I’m not sure I’ll buy them now.

kingcrowbaruk 22 June, 2011 @ 1:37 pm   91

I thought American McGee’s Alice was DLC/Online pass for those buying the new disc version second hand and not a standalone game?

At least that how it appears on Xbox marketplace.

Might want to check before publish so people don’t buy it by mistake.

Luis_FFgamer 22 June, 2011 @ 1:38 pm   92

When can we expect some WKC2 dlc? I’m talking about avatar re-costumise ticket, re-skill ticket and the exp guilda and GR points increase tickets?

    Ross McGrath 23 June, 2011 @ 7:34 pm    

    The WKC manager is out of the office at the moment, but tomorrow I’ll find out what the plans are for the DLC schedule. You’ll probably see a blog post from him (he’s the OTHER Ross) about this in the near future.

TerrorOfDeath86 22 June, 2011 @ 1:39 pm   93

I haven’t been refunded for BG&E HD yet, I need the 6.50$ to buy Braid.

    Ross McGrath 23 June, 2011 @ 7:39 pm    

    I’m afraid Customer Services are working through the backlog at the moment, and as I mentioned before some systems are taking a little longer to recover from our previous outage.
    You will be refunded in plenty of time to grab Braid though, I promise.

Death-In-Pants 22 June, 2011 @ 1:39 pm   94

Ross, My wife was fighting with two other women the other night and all I could do is knock one out, am I in trouble or did I do the right thing?

    Ross McGrath 23 June, 2011 @ 7:35 pm    

    Violence is never the answer.
    Unless you’re playing KillZone.

Spaulding 22 June, 2011 @ 1:39 pm   95


    Ross McGrath 23 June, 2011 @ 7:40 pm    

    Actually, I don’t know what the hold up with Auditorium is at this point, other than the fact it wasn’t submitted to us at all until after it wen’t live in SCEA – I’ll chase that up again, it’s been a while since I checked up on it.

CrimsonSamurai 22 June, 2011 @ 1:40 pm   96

Hi, any news on when “WIZARDRY: LABYRINTH OF LOST SOULS” is being released on the UK PSN?
Also any chance of the following items being discounted either in a sale or as part of Playstation Plus – LUMINES, original BIOSHOCK content, original SOCOM content, DISGAEA 3 DLC bundle or the two BIONIC COMMANDO REARMED games like the USA got this week.

Thanks for your time.

MorganTPN 22 June, 2011 @ 1:40 pm   97

Nic3 Update!

I’ll definitely be purchasing the Klassic Skins for MK, and I’m very tempted to get the Sonic Bundle.

Is there any news on both the Compatibility Pack for MK and the season pass for the MK DLC, it’s been announced for Xbox, but there doesn’t seem to be any word of it for PS3?

    Ross McGrath 23 June, 2011 @ 7:37 pm    

    I hope you held off on grabbing the Klassic Skins, but if not you’ll be refunded the difference.

    Those other packs you mentioned will be making their way to us as well, yes.

RandyAndy13 22 June, 2011 @ 1:41 pm   98

£5.49 for Mortal Kombat Klassic Costumes! America had it for like $4.99, and it was predicted to be £3.19, so what’s happened there Ross?

RS_Daimon 22 June, 2011 @ 1:42 pm   99

# 72 – CozMick

Yes, Hot Pursuit uses the Online Pass.

# 85 – ironmonkey88

True. In the US Store the Klassic Skin DLC costs 4.99$ (3.47€) and n EU Store costs the double.

Lance_87 22 June, 2011 @ 1:42 pm   100

nothing new this week besides the Buzz TUMQ quiz pack, for the PSP usera. still no Metal Slug XX Leona DLC and the 6 missing Rock Band Unplugged songs. and i still haven’t managed to get my Welcome Back games because they’re still nowhere to be found.

    Ross McGrath 23 June, 2011 @ 7:41 pm    

    Can you elaborate on the problem you’re having getting your Welcome Back games? They should be accessible from either your PSP or Media Go.

andy08ps 22 June, 2011 @ 1:42 pm   101

the Sonic the Hedgehog 20th Anniversary Bundle sounds good sadly am a few dollars short though

    Ross McGrath 23 June, 2011 @ 7:42 pm    

    Well, it’ll be around for the next 20 days so you have some time to drum up the funds. It’s very good value though, for sure.

TheRalfZer0 22 June, 2011 @ 1:42 pm   102

This is Unbelieveable still no Skarlet DLC, can it be that PS US and EU is TWO WEEKS different. even on Twitter it was confirmed from NetherRealmSTudios that EU will have it the 22nd. This suck, should’ve never got rid of my xbox

Chocobo115 22 June, 2011 @ 1:44 pm   103

Two things i’ve been thinking of:
Is there a way to remotely deactivate a PSN account on a PS3? One of my PS3s broke down and I’d like to deactivate my PSN account on it to get the “token” back. If there’s no way would it be possible to implment and if that’s not possible, why not?

Another thing I’ve been thinking of is would it be possible to add an area of the store for DLC for games in other regions? For exapmle. I got tricked into buying a Brittish copy of Uncharted 2 and now I can’t buy any DLC since it’s locked to the Scandinavian versiobn of the game. By adding an other region DLC area of the store I would still be able to get the correct DLC and/or trade in my not working scandinavian DLC to a Brittish version DLC and can happily pay and play my Uncharted 2 DLC.

PS: when will offers be back? I want to buy my PSN games off sales!

    Ross McGrath 23 June, 2011 @ 7:44 pm    

    I will ask about your deactivation question, as this is a wider PSN thing and not within my particular field of expertise – Mr James Thorpe might be able to help you though.

    At this time, we can only publish the DLC for the correct region on each Store I’m afraid – the only thing I can suggest is for you to try and access the UK Store with a PSN card and download it from there.

    Offers – they’re ‘a coming!

HELIX-MONKEY 22 June, 2011 @ 1:45 pm   104

loving it

HELIX-MONKEY 22 June, 2011 @ 1:46 pm   105

I love it

HELIX-MONKEY 22 June, 2011 @ 1:47 pm   106

another test woohoooo

tom1234321 22 June, 2011 @ 1:48 pm   107

When does the +3 months PS+ deal end? Thanks in advance.

    Ross McGrath 23 June, 2011 @ 7:45 pm    

    The 15 for 12 offer should run for a little longer yet, it’s Plus’ birthday next month.

cowboy_2190 22 June, 2011 @ 1:48 pm   108

Silent Hill, Dino Crisis, Legend of Dragoon, Spyro, Breath of Fire IV, Resident Evil 2 and 3… I’m sure there are THOUSANDS of people who would buy these amazing PsOne classics if they were on the European Store.

    Ross McGrath 23 June, 2011 @ 7:46 pm    

    I know, that’s why I spend half my work day chasing them down so I can publish them for you! It’s different for first and third party items I’m afraid but as for Legend of Dragoon, I made sure when we requested the new batch of Sony PSone titles that Dragoon was included, so it’s in process.

Keiician 22 June, 2011 @ 1:49 pm   109

Where’s Skarlet? 😐

skele25 22 June, 2011 @ 1:49 pm   110

When will Resident Evil 4 and Code Veronica HD-versions are coming?

    Ross McGrath 23 June, 2011 @ 7:47 pm    

    Ah, I do know when they’re coming but it’s up to Capcom to announce it to you guys, it would be improper of me to go behind their backs – I am a gentleman after all.

JohnMc-MMA 22 June, 2011 @ 1:50 pm   111

How do I lodge a formal complaint? This is [DELETED]. Overcharging us on a MK pack that is already 2 weeks late and now no sign of Skarlet that came out yesterday. If the EU X-Box marketplace can get these DLC updates when they’re supposed to then so can you.

    Ross McGrath 23 June, 2011 @ 7:48 pm    

    If you’d really like to make a complaint, you can do so through Customer Services.

BlackTypoon 22 June, 2011 @ 1:50 pm   112

Just a question here: why PS+ subscribers would buy the Sonic 20th anniversary bundle, considering we already own Sonic 1 & 2 as part of the PS+ program…
The bundle itself is a nice offer, but it would only make sense to have reductions on its individual games too…
I’m just pointing out a little discontinuity issue here, otherwise nice update!

    Ross McGrath 23 June, 2011 @ 7:49 pm    

    Well, that’s a good point and if the bundle doesn’t have as much value for you than most, there’s no need to get it. I’m sure if you’re patient some of the individual items will be on sale in the future.

Silent_Gig 22 June, 2011 @ 1:51 pm   113

Wizardry- Legned of Lost Souls?

    Ross McGrath 23 June, 2011 @ 7:50 pm    

    I’ve seen a lot of people asking but I can’t check it out until tomorrow now, so I’ll let you know if I can come up with any information. I won’t be able to give you a release date of course but if I’m able to share any info, I will.

Falcon1991 22 June, 2011 @ 1:51 pm   114

BTTF: Episode 4 for me today! 🙂

Can’t wait to try Sonic Generations tomorrow.

MattBelamy 22 June, 2011 @ 1:52 pm   115

Just wondering, when are you releasing Tomb Raider II as a PSOne Classic???? All the others are up on the store and I’m waiting (very patiently) as it is my favourite Tomb Raider game. Thanks 🙂 p.s What about The Legend of Dragoon?????

    Ross McGrath 23 June, 2011 @ 7:51 pm    

    Check a couple of comments back for my comment on Legend of Dragoon – as for Tomb Raider 2 I think there might have been a technical hitch we need to work through on that one but it should still be on its way. (It’s my favourite of the PSone Tomb Raiders as well!)

HELIX-MONKEY 22 June, 2011 @ 1:52 pm   116


lonewolf23786 22 June, 2011 @ 1:53 pm   117

when can we get more SNK games on the PS Store? I wanna play the SNK games that were released on the Xbox Live as well. Examples such as King of Fighters 02 Ultimate Match, Garou Mark of the Wolves and NeoGeo Battle Coliseum.

Also we want US Squaresoft PSone games to come here as well please!

    Ross McGrath 23 June, 2011 @ 7:53 pm    

    There’s lots of stuff going on with SNK and NeoGeo titles on this side at the moment, so keep an eye out through July!

    As for the US PSone games, believe me I’m working on it – you guys have been VERY vocal about the demand and if it can be done, we will make it happen.


awww man, get in! more eye pet avatars! i can’t wait to buy and install them, they look so pretty ¬_¬

you know what sony should do? instead of giving us dlc and psn games every week i think the whole list should be eyepet themed content!

eyepet games, eyepet themes, eyepet home apartments, eyepet trailers, eyepet eyepet!

    Ross McGrath 23 June, 2011 @ 7:55 pm    

    I take your point, but even thought – and I’m just guessing here you understand – you don’t seem too keen on EyePet, it’s actually very popular.

    And hey, don’t rain on other peoples’ parades! It’s not like we publish EyePet content INSTEAD of other stuff.

    “Oh hey, shall we publish ‘Awesome Game 2’ this week?”
    “Naaa, we’ve only got limited publish space and we need to make room for the Lucky Dip packs!”

    Just to be clear, the above does not happen.
    Well, there was that one time.
    No, I’m kidding.

    No, I am.

D3NZ_87 22 June, 2011 @ 1:53 pm   119

Ross, I had a pretty mean curry last night and i’ve got a serious case of the squits. I’m scared to go to the toilet round my fiance’s house because I might pebble dash the pan. any advice?

    Ross McGrath 23 June, 2011 @ 7:56 pm    

    Go in the garden. But watch out for stinging nettles.
    And bears.

OmegaX0 22 June, 2011 @ 1:54 pm   120

Now that the Dynasty Warriors 7 DLC price has been fixed, what about the people who bought it at the wrong price?

    Ross McGrath 23 June, 2011 @ 7:57 pm    

    Customer Services are doing the business on the refunding – but as I said it’s going to take a bit of time. No action needs to be taken, if you bought it too expensive, the difference will be refunded to your wallet.

Dzbwu00 22 June, 2011 @ 1:54 pm   121

KZ3 DLC finally 😀

I wish to see “Metal Gear Solid: Special Missions” on PSS

tbisley 22 June, 2011 @ 1:54 pm   122

Still can’t access the Free Welcome Back PSP Games. Went through all the usual menus, The PSN Store and also the Account Management method etc and nothing!! >:(

    Ross McGrath 23 June, 2011 @ 7:58 pm    

    They’re only on Media Go and the PSP Store itself, they’re not available no the PS3 Store in SCEE.

Cyber_Pup 22 June, 2011 @ 1:54 pm   123

Hey guys just wondering why:

1) we pay more for our MK DLC than your American customers?
2) we have to wait longer?

Please answer this honestly and carefully as I’m losing interest in using your services rapidly, (you don’t want to lose lucrative customers to excessive greed).

    Ross McGrath 23 June, 2011 @ 7:59 pm    

    Well as far as the waiting longer, that’s up to Warner Brothers to submit their content to us at the same time as the US.
    As far as the pricing, that was a mistake which has since been sortd out.

LieutenantFatman 22 June, 2011 @ 1:55 pm   124

Ross, could you look into warhammer shadow of the horned rat coming as a PSone classic please? Loved that game so much. The sequel Dark Omen was great as well. Thanks. 🙂

    Ross McGrath 23 June, 2011 @ 8:01 pm    

    You’re so right, those games were great! I have a feeling the publishers don’t exist any more so it might be tricky, someone might own the rights though – since it’s a Games Workshiop franchise the rights MAY have reverted to THQ. That’s a guess, I will drop them an email though and find out.

    Good shout on that one!

HELIX-MONKEY 22 June, 2011 @ 1:55 pm   125

testing 123

Death-In-Pants 22 June, 2011 @ 1:56 pm   126

When is Chicken Choker and Monkey Spank III out? I’ve been waiting for those, the US had them years ago

    Ross McGrath 23 June, 2011 @ 8:03 pm    

    I’m afraid they’re not getting a PAL release, after Chicken Choker II failed to deliver on the promises made to the fans of the original Chicken Choker, the sales tanked and it’s just not financially viable to release them over here…

    Sorry. You’ll have to go back to Leisure Suit Larry.

sny-UK 22 June, 2011 @ 1:56 pm   127

What’s up with the MK DLC packs? The first one (Klassic skins) has its price tag messed up (come now, you can’t expect us to pay double the amount the US folks are asked to pay for it) and the other one (Skarlet), which is supposed to have a worldwide release of 22nd June is not there.

Please sort this out quick, we don’t want to: a) be ripped off, and b) lag behind the US players on new content all the time.

    Ross McGrath 23 June, 2011 @ 8:07 pm    

    The off-ripping has been rectified, as far as the Skarlet DLC if we can get it out faster than next week, we will but there were some issues with the content on the morning of the publish.

darkhorus15 22 June, 2011 @ 1:57 pm   128

@116: issues like that don’t belong on a PS blog, it has nothing to do with the PS store update, plz go spam someplace else.

tbisley 22 June, 2011 @ 1:57 pm   129

Still don’t feel like ANYTHING has changed ethos wise since the PSN outage. Same unresponsive nonsense as always, should be a much bigger team devoted to this content delivery to cover questions, concerns or problems >:(

CursedBlood 22 June, 2011 @ 1:59 pm   130

Just a warning.
American McGee’s Alice is not a stand alone game as you require the Alice: Madness Returns disc to play it.
It should be listed under Add-ons. Also, if you buy AMR, you get AMA free anyway.

    Ross McGrath 23 June, 2011 @ 8:09 pm    

    Thanks, this has been noted and we’ll be sorting it out, including getting a clearer product description for the content on the Store.

HELIX-MONKEY 22 June, 2011 @ 1:59 pm   131

testing again

HELIX-MONKEY 22 June, 2011 @ 1:59 pm   132

testing one more time

HELIX-MONKEY 22 June, 2011 @ 2:00 pm   133

test iii


i agree tbisley, even after what has happened to them, they still treat us the same way, scandalous!


hey HELIX-MONKEY, what’s up with the testing? haven’t you tested enough?

darkhorus15 22 June, 2011 @ 2:05 pm   136

Yeah dude stop testing already, I think it’s working fine 😀

iJamiee- 22 June, 2011 @ 2:07 pm   137

still no word on the megaman avatars ?

kingcrowbaruk 22 June, 2011 @ 2:08 pm   138

Maybe everyone should hold off buying the MK DLC on the off chance it is a pricing “mistake” as in the case Beyond Good and Evil.

Or more cynically they price it high and if there are too many complaints, claim there was an miscommunication/error.

lmac69 22 June, 2011 @ 2:11 pm   139

I have bought “Sonic 4 Episode 1” last week 🙁
I am interested in the Sonic bundle, but this one is the most expensive game in it. Is there a chance I get a different price tag in the bundle since I already have Ep.1?
(If I don’t – which I guess is the answer – this is just not fair! You should think about these situations when you are promoting bundles like this one).

    Ross McGrath 23 June, 2011 @ 8:10 pm    

    It’s a SEGA promotion I’m afraid, you should go tell Mike on his post. 🙂

Mokowsky 22 June, 2011 @ 2:11 pm   140

What time today Playstation store will be updated? I can’t wait to play Radec Academy KZ3!

Keiician 22 June, 2011 @ 2:15 pm   141

@Mokowsky: It’s usually up around 5 pm GMT+1

k1ll1ng5pr33-NL 22 June, 2011 @ 2:18 pm   142

La Noire DLC 😀

kingcrowbaruk 22 June, 2011 @ 2:19 pm   143

A split bundle for Sonic would make sense as lots of PS+ subscribers now have Sonic 1 & 2 already.

    Ross McGrath 23 June, 2011 @ 8:10 pm    

    Yeah it’s a good point – I will have a chat to Mike and see if something can be arranged, but no promises.

Suzzopher 22 June, 2011 @ 2:19 pm   144

Ross, could you get on to Konami for Suikoden II and Castlevania Symphony of the Night? Once Vita arrives, my UMD with Castlevania becomes redundant. I would love to have these games ready for Vita 🙂

    Ross McGrath 23 June, 2011 @ 8:11 pm    

    I’m chasing those Suikoden games down, buit I’ve been knocked back on SOTN, it seems like we won’t be getting that as a PSone Classic over here. If anything changes, I will let you know.

Shadow_Warlock 22 June, 2011 @ 2:21 pm   145

I’ll ask this question like I ask it every store update hoping one day for it to be answered, but when are we getting Wild Arms on the EU PSN? It was mentioned by you Ross a couple of months ago and hasn’t seen the light of day since.

Hoping for an answer soon!

    Ross McGrath 23 June, 2011 @ 8:12 pm    

    It’s in the first batch of new SCEE PSone Classics, when they’re getting published I’m not sure, but I’ll have a word with those involved tomorrow and see if we can get a move on!

BADDOG-9 22 June, 2011 @ 2:22 pm   146

do we will get MK9 charcter DLC ?

JAMIE086546 22 June, 2011 @ 2:22 pm   147

Can’t believe the dumb price for the MK DLC >:/

moh13us 22 June, 2011 @ 2:24 pm   148

Unbelievable. We had to wait TWO WEEKS longer for the MK Klassics DLC and now it’s nearly twice the price of the US store?

Nor is there a mention of the Skarlet DLC for Mortal Kombat that was supposed to be released globally yesterday.

Absolutely ridiculous service.

Raiden74 22 June, 2011 @ 2:26 pm   149

Any change FEAR 2 Reborn having a Plus discount any time soon?
And Might & Magic Clash of Heroes Stategic Video 2 doesn’t work.

    Ross McGrath 23 June, 2011 @ 8:14 pm    

    I’ll find out what’s up with the video – thanks for the Special Offers suggestion too!

Leon_DiZ 22 June, 2011 @ 2:28 pm   150

I can’t find Alice in the Greek store. What gives??

Mokowsky 22 June, 2011 @ 2:28 pm   151

Thank you Keiician!

Mikkel-B 22 June, 2011 @ 2:30 pm   152

Please answer.
I know that the US Store got the Assassin’s Creed Avatars. When is the EU store gonna get them?
Please answer.

    Ross McGrath 23 June, 2011 @ 8:15 pm    

    I asked Ubisoft about these today – they’re in the pipeline at the moment so I’m told but they were indeed submitted to the US ahead of us.

TrueMurton 22 June, 2011 @ 2:32 pm   153

I was hoping after the furore and subsequent correction of Ubisofts disgusting pricing on BG&E HD that SCEE would be keeping an eye out for similar abuses in pricing, then saw the MK DLC pricing.

I don’t own MK as I’m not big on beat ’em ups, but for those who do own being asked to pay double compared to the US is way harsh. I know that publishers set the pricing but there’s a lot of people who think it’s Sony that price the content and so you guys take the heat, some gamer-friendly pricing guidelines that prevent cynical publishers from ripping us off to subsidise the US (or worse, XBLA) release will save everyone a lot of trouble and give them more sales, it’s a win/win, have a word please Ross/James, it’s getting rather stupid now.

    Ross McGrath 23 June, 2011 @ 8:16 pm    

    It was an honest mistake and we have indeed since got that sorted.

darkhorus15 22 June, 2011 @ 2:34 pm   154

@150: stop testing, you’ve been testing the whole time, I think it’s safe to say it works.

RS_Daimon 22 June, 2011 @ 2:37 pm   155

# 147 – Leon_DiZ

The Store update isn’t live yet. You have to wait a few more hours.

Scuffy_P 22 June, 2011 @ 2:38 pm   156

@ 147

Give it chance to update. You’ve a couple of hours yet.

Unless you’re redeeming the code given in ‘Alice Madness Returns’. Just type it in, and you’re automatically redirected to the “off the shelf” location for download.Otherwise, you’ll have to wait.

RazielValentine 22 June, 2011 @ 2:44 pm   157

Skarlet Dlc where is?????

scottad 22 June, 2011 @ 2:46 pm   158

Ross are we going to get the assassins creed brotherhood avatars in the future?

GYSALM 22 June, 2011 @ 2:46 pm   159

not amused at no sega rally what is the est on store update

BAZ1307 22 June, 2011 @ 2:46 pm   160

WOW, I am extremely glad to hear that there is going to be a Sonic Generations Demo this week! This alone makes up for the rest of the fairly weak, yet still awesome content available this week. 😛

Hi Ross, erm when do we get the L.A Noire avatars!?!? The USA have had them for a few weeks now! -_-

    Ross McGrath 23 June, 2011 @ 8:17 pm    

    I know, this kind of thing drives me mad!
    They’re definitely coming because I’ve seen the data submissions for them, so keep an eye out. 🙂

NosferatuJim 22 June, 2011 @ 2:50 pm   162

sony is a joke. not even a funny one though.

GYSALM 22 June, 2011 @ 2:50 pm   163

why dont you just have one worldwide store its like going on holiday and not being able to buy a souvenir

darkhorus15 22 June, 2011 @ 2:51 pm   164

@164: and you’re too busy spamming this blog post with dirty talk, that’s a shame *eyes closed*

darkhorus15 22 June, 2011 @ 2:52 pm   165

It isn’t Ross’ fault that he can’t respond to us yet.

    Ross McGrath 23 June, 2011 @ 8:19 pm    

    Better late than never! Things have been pretty busy of late, especially for PSN related stuff. I promise to try a bit harder to be here on publish days but I don’t always get to be the one who schedules the meetings. 🙂

sjoerd666 22 June, 2011 @ 2:54 pm   166

when is Gatling Gears coming to the psnstore?

RatchildUK 22 June, 2011 @ 2:54 pm   167

Let me get this straight, not only are the Klassic Costumes for Mortal Kombat way late (360 has had them last week) but Sony has decided to double the price, are you serious.

Lets not forget there is no mention of Skarlet or the compatability pack anywhere.

Rocstarr 22 June, 2011 @ 2:55 pm   168

Very cool

RS_Daimon 22 June, 2011 @ 3:02 pm   169

#174 – D3NZ_87

Quoting James Gallagher’s post:

“Ross is in a meeting this afternoon (one that I also have to dash to now) but I’ll ask him to come on and respond later this afternoon, if possible, or tomorrow morning.”

    Ross McGrath 23 June, 2011 @ 8:21 pm    

    Well, it ended up being quite a bit later than the morning, as you can see, but I got there in the end.

Omegabug2003 22 June, 2011 @ 3:03 pm   170

Was hoping for BG&E avatars 🙁

At least there’s L.A. Noire 🙂

k1ll1ng5pr33-NL 22 June, 2011 @ 3:06 pm   171

Can’t find the La Noire DLC.. :\

Catkiller1 22 June, 2011 @ 3:07 pm   172

@ D3NZ_87 & Death-In-Pants

How old are you? 12?

Seriously, grow up!!

What’s the point in posting stuff like that?

You’re making yourselves look silly!

Nocturne-D 22 June, 2011 @ 3:09 pm   173

No Skarlet DLC (supposedly worldwide, and Xbox already has it)?!

Twice the price for the klassic outfits for MK as opposed to US? Xbox price is cheaper as well!?

What the hell is PSN doing? After the whole hacking debacle, this is how you decide to treat your customers? This is starting to sound like a Monthy Python sketch. The parrot is dead, Sony.

Guess I’ll be switching to Xbox completely now.

liukang21 22 June, 2011 @ 3:10 pm   174

Terrible service. MK Klassics DLC twice the price of the US and NO Skarlet DLC listed. 2 weeks late and more expensive. Pathetic joke of a service.

lardteamaker 22 June, 2011 @ 3:11 pm   175

@177 you have to go via the game to get the DLC but last i saw, it wasn’t up yet.

asodimazze 22 June, 2011 @ 3:12 pm   176

Do you expect us to buy the DLC MK Classic Pack for double the price? go to hell sony…and WHERE IS Skarlet?

D3NZ_87 22 June, 2011 @ 3:15 pm   177

MAYBE they’re including Skarlet in the Klassic Skins pack…

we can only hope.

but don’t hold your breath.

because this is Sony.

and they provide terrible service.


Evil_Tuinhekje 22 June, 2011 @ 3:16 pm   178

This is crap. NO Skarlet as promised, 7 euro’s for the Mortal Kombat Classic pack.

7 euro’s according to current currency is:

10.08 US Dollars.

WHY!? This is a scam. I’m going Xbox, countless false promises, shaking twice the amount of cash out of EU users….

Man, you guys just don’t care. Im done with Playstation.

Did I say playstation!? I mean Paystation!

MennoSMG 22 June, 2011 @ 3:18 pm   179

MK DLC twice the price as in the USA store? Better be a mistake. Wanted to buy every DLC for this game, but i will boycott it now. I hate GREED !!!

Artemisthemp 22 June, 2011 @ 3:20 pm   180

@Nocturne-D Scarlet – 4.99$ (US PSN)

Looks like EU and UK are getting Mortal Kombat stuff 2 weeks after US recived it and to double price.

Also intresting, that Xbox 360 get a seasonal Pass for MK, while PS3 don’t.

Mohegan13 22 June, 2011 @ 3:22 pm   181

@186 The seasonal pass was due to us getting Kratos and the demo as an exclusive.

dgnfly 22 June, 2011 @ 3:23 pm   182

Wauw this update is such a joke it ain’t even worth 2 be called an update where are the NIS avatars where are teh sengoku basara avatars
where is all the stuff america has had for years and we still waiting on like all those ps1 classics it’s taking longer and longer at SCEE 2 actually get off their butts and do something auditoruim HD where is it you said march and never had any reply on if we were getting the Full metal alchemist psp game.
i take it we can forget about those jap imports and als for any american imports. SCEE is one big joke with every update


Assassin’s Creed Brotherhood Avatars.

They are available in the US.

When are they coming to Europe?

Same apples to some Killzone 3 ones.


    Ross McGrath 23 June, 2011 @ 8:26 pm    

    The KZ 3 ones I think are coming, but they’re actually very, very similar to our ones. I will check with the KZ Product manager and see if they’re on the way.

    Brotherhood avatars are definitely incoming, Ubi confirmed that for me today.

dgnfly 22 June, 2011 @ 3:24 pm   184


and i see you make it a habit off making excuses at every update since the hack

    Ross McGrath 23 June, 2011 @ 8:28 pm    

    Reasons rather than excuses, I’ve been VERY busy for the entuire duration of the PSN downtime and since we’ve come back up because there’s a lot of extra stuff to keep on top of.
    That said, I could have been a bit more responsive and I’m trying to do better, hence I am sat here are 8.30pm, talking to you, with nobody else in the office but the cleaners!

NosferatuJim 22 June, 2011 @ 3:27 pm   185

The problem is that sony know that they got us by the balls. People will rant but never leave. Join the revolution. Sell your ps3.

Wraith_Bringer 22 June, 2011 @ 3:28 pm   186

I agree with TheUnforgivenII, I specifically remember NetherRealm saying the Klassic pack would be free.

Shampaz 22 June, 2011 @ 3:28 pm   187

It’s amazing how many people come onto the blog just to bash sony and it’s “poor” service, if it’s so bad why you still her QQing about it and not playing your xbox 360’s?

Anyway, does anybody know if the American McGee’s Alice (The 1st one) will now be bootable via the XMB? i downloaded it using my online pass that came with madness returns but it doesn’t appear in my games list, only if i boot up the new game then choose to play the old one. Hope that made sense?

vherostar 22 June, 2011 @ 3:29 pm   188

I too would like to know on white knight DLC cant colour our knights until its out 🙁

Evil_Tuinhekje 22 June, 2011 @ 3:30 pm   189

I demand, along with thousands of others that the Mortal Kombat DLC price be reduced to 5 euro’s MAX!

And that Skarlet better be available as of yesterday.

False promises, one after another and overpricing DLC for no apparant reason…

Yeah SCEE, it’s YOU I’m talking to. Redeem yourself be correcting these blatant mistakes or loose A LOT of customers.

This is ab-so-lute [DELETED]!

ChrisandJulie 22 June, 2011 @ 3:31 pm   190

Lego Star Wars III has been put on the shop at £31.99 and not £23.99 as advertized above in the update.

Please change the price because £31.99 for a PSP game is absurd.

    Ross McGrath 23 June, 2011 @ 8:32 pm    

    Sorry, that’s my mistake at the top, it is indeed meant to be €39.99

windowsmsnlipi 22 June, 2011 @ 3:36 pm   191

I hope you just forgot to put skarlet in this list , and also, 6.99 for the klassiks ?! kinna dissapointing :/

Evil_Tuinhekje 22 June, 2011 @ 3:37 pm   192



This is called scamming. Fooling you out of your well earned cash.

shotgun_69 22 June, 2011 @ 3:39 pm   193

Any news on the Marvel Vs Capcom 3 avatars? Could we maybe just get a Deadpool one then the rest of them could come whenever…

    Ross McGrath 23 June, 2011 @ 8:33 pm    

    Hehe, I am with you on Deadpool.
    I believe they’re on their way, I will have a chat with my Capcom contact and see what’s up.

alistair_thomas 22 June, 2011 @ 3:39 pm   194

“Lego Star Wars III has been put on the shop at £31.99 and not £23.99 as advertized above in the update.

Please change the price because £31.99 for a PSP game is absurd.”

^ This.

ChrisandJulie 22 June, 2011 @ 3:42 pm   195

Ross, PLEASE change the pricing on Lego Star Wars to the £23.99 it says above in your store update. We have been waiting months for you to finally add this game and now we cannot buy it because the pricing is wrong.

Please change the price to £23.99 as you have stated above as soon as possible…thanks. Nobody is going to pay £31.99 for a digital download for a psp game, that is almost criminal.

ElectricJuice 22 June, 2011 @ 3:43 pm   196

Really wishing I had bought MK for the 360 now…you learn by your mistakes I guess…

360 users got the classic pack nearly 3 weeks ago and I assume they got Skarlet yesterday as well…What’s the excuse Ross? Just out of curiosity of course…

    Ross McGrath 23 June, 2011 @ 8:35 pm    

    I don’t have one I’m afraid, we just publish the content when it’s ready, if it’s not ready, we don’t publish it, because then it wouldn’t work and you’d be even more annoyed.

Synaesthesia1993 22 June, 2011 @ 3:45 pm   197

Another weak update this week it seems.
Can you please tell us when the 5PB and Red battle tickets for Hyperdimension Neptunia are coming as well as telling us when the Dissidia avatars are on their way. I want to adorn my psn with a picture of Zidane.

chalky83 22 June, 2011 @ 3:48 pm   198

the store seems to be updated but the new LA Noire DLC is not on the store!

HerrSpiegelmann 22 June, 2011 @ 3:49 pm   199

So, not only we pay double the price for the Mortal Kombat skin pack, but there’s also no word of Skarlet?

That does it. Mortal Kombat was the last multi-platform game that I get for the PS3. As a matter of fact, I’m considering selling my MK copy and get the 360 version instead.
It’s what I should have done in the first place.

And by the looks of things, I know which company won’t get a cent from me next generation.

    Ross McGrath 23 June, 2011 @ 8:35 pm    

    Hey, you’re famous! This was the quote from the Eurogamer article.

Noxage 22 June, 2011 @ 3:50 pm   200

No Skarlet DLC for Mortal Kombat, even though it should be worldwide and the USA already has it…., AND Klassic skins costing EU members DOUBLE the price even though its 2 WEEKS LATE? Are you actually serious???

GaiaScythe 22 June, 2011 @ 3:51 pm   201

Poor update for PSP users ..

blake300892 22 June, 2011 @ 3:53 pm   202

Spyro 2 – Gateway to Glimmer soon please!

And just generally many more PS1 classics!

jeanlebeer 22 June, 2011 @ 3:55 pm   203

MK dlc pack at 6.99 total ripoff!

chalky83 22 June, 2011 @ 3:57 pm   204

nevermind, the LA Noire DLC is there now

Zakeran 22 June, 2011 @ 3:57 pm   205

Is this really how Sony deals with customers? 2 weeks late with MK DLC and then double price?
Most companies would try to make it up to customers by giving them a discount. No no not Sony. You sure some programmer didn’t multiply by 2 by mistake instead of dividing by 2?

And then to top it all the DLC that was supposed to be new todat is missing.

Bravo Sony

RemyX-1988 22 June, 2011 @ 3:57 pm   206

Where is SEGA Rally Online Arcade? Xbox Live has had it for a few weeks, now…

I want to play it!

darkhorus15 22 June, 2011 @ 4:00 pm   207

@207: yes and Spyro 3: Year of the Dragon as well 🙂

DPH1990 22 June, 2011 @ 4:00 pm   208

I’ve only owned a PS3 for about 6 months and I’m already wishing I’d got an Xbox. You want to charge us double the price for the Mortal Kombat classic DLC pack, and haven’t even mentioned Skarlet at all. You’re aware that there is a huge MK community and we’re all discussing boycotting Playstation and Netherrealm Studios because of this? It’s just an insult.

fun687ty 22 June, 2011 @ 4:01 pm   209

just a quick question i know that Dead Nation was in the welcome back pack but i have a friend new to ps3 and he is after a copy of this and wants to know if or when it will be back in the shop

Bradftw 22 June, 2011 @ 4:04 pm   210

Bit of a shock that we have to pay double the price for the Mortal Kombat DLC. Any word of it being reduced? :S

craggyisland 22 June, 2011 @ 4:05 pm   211

This is just getting worse, 2 demos, videos which have been on the webiste for ages and a load of extras for games that people aren’t really playing anymore. And for the second time of asking, where are the great PSone games that are available all over the globe apart from here? C’mon, release some of this stuff in the UK and stop releasing all the old stuff that wasn’t very good in the fisrt place! We want Spyro!!!! I want to play it on my PSP and PS3, would also make my girlfriend very happy!!

GhostRiderzElite 22 June, 2011 @ 4:05 pm   212

question ross , i went into Game yesterday & they,re advertising that MW3 & Battlefield 3 demos were on PSN any news on this please.

darkhorus15 22 June, 2011 @ 4:09 pm   213

@217: I can’t agree more, we want Spyro for ps3 and many more great psone classics, instead of all the junk we’re getting.

eri_7783 22 June, 2011 @ 4:11 pm   214

This story of MK dlc it is an incredible situation. I can’t believe fans and customers can get a treatment like this when they want to buy your products.. The worse part is that not only we get them very very late, with a double price but according to these persons we do not deserve even a response related to this issue. Thanks a lot but just remember that Europe is the place where actually you are winning the console war against Microsoft, next time I wouldn’t be so sure..

Digital-Weaponry 22 June, 2011 @ 4:12 pm   215

To slightly misquote roy chubby brown and smokie! Alice, where the F is Alice?

BlindSirion 22 June, 2011 @ 4:13 pm   216

Once again eu psn store is left behind,no BCR 1 & 2 discount,well,no discount,no purchase,i’m not spending 15 euros on BCR 2 that’s for sure.

Skookie30 22 June, 2011 @ 4:14 pm   217

I‘m 100% agree with ppl here SCEE is a joke but i holding off unholy judgement till friday this upcoming blog post better be 200% Fantasic none of this wisy wasy recycle news Crap.

that we had for 2 weeks E3 recycle news 😛

HerrSpiegelmann 22 June, 2011 @ 4:14 pm   218

@eri_7783 I agree 100%. This just shows Sony’s complete lack of consideration towards european users.

briankilljoy 22 June, 2011 @ 4:16 pm   219

question ross: where is Skarlet for the mortal kombat game we was told it would be out for the eu today and all we get are the classic DLC.
come on sony don’t let us down. x box as got skarlet and the Mortal Kombat Compatibility Pack 1 featuring Sektor and Cyrax Klassic Skins.
come on plz stop playing us around and start to give us what is said by ed boon and all the team of mortal kombat.
yes we know that the us get thing a week or a day before the eu but i think it’s a world thign where we all get it at the same time.

Shawi-Kebab 22 June, 2011 @ 4:16 pm   220

Would playstation sort themselfs out. It’s an utter disgrace! First the psn gets hacked and is offline. You offer some awful welcome back package, you overprice EVERYTHING on the store. MK download should be £3.49 MAXIMUM! It’s about being fair to your customers. If american get it for $4.99 then SO SHOULD WE! Stop singling the EU users out! They got skarlett why dont we?! JUST EXPLAIN PLEASEEEEE

Berserker-88 22 June, 2011 @ 4:20 pm   221

Where is the MK Skarlet Dlc?and why the price of the MK Klassic Costumes is 6.99 euros? Could anyone be so gentle and give an explanation to us?

If there isnt’ anyone to answer what’s the sense and the utility of a blog?

windowsmsnlipi 22 June, 2011 @ 4:22 pm   222

the costumes are 6.99 and you cant even use them online >__<

asodimazze 22 June, 2011 @ 4:24 pm   223

I really hope that 6,99 € for MK DLC Costume is a joke and you’re will change the price tomorrow. Not funny.

Post 1/2, as the character cpunter is retarded. and can’t recognise 1,247 characters as less than 1,250.

I know Sony is cutting losses, but where’s new PS+ stuff?
How do you think the people that pay for it are feeling?
The service disabled for over a month, and then followed by month of nothing new. If I were a paying, I’d demand a second month free on the fact since it came back back, I’m sure only one new thing added.
3 weeks of stagnation, in a service that’s supposedly changing by week.

And what’s happened to the regular Store?
Why aren’t we getting anything good?
After the appalling way Sony handled the problems last month, and the potential damage it cause customers, you’d think they’d not be as insulting to waste time on these non-updates.
No update would be better than this.

Continued in post 2/2.

dgnfly 22 June, 2011 @ 4:25 pm   225


the reason you can’t use em online is sony fault capcom explained the same with the street fighter skins

Post 2/2, see reason for this in post 1/2.

…And now things being held back?
Why have Wednesday updates, if half the content isn’t available?
Why not make the update Thursday?
That way this crappy offering might be improved by the content we can’t access.

SCEE desperately need to get their collective back-sides into gear.
I, and countless others, are feeling increasingly insulted each week by the meagre offering.
The Store IS the ONLY place we can get digital content. The banner for it states that. So start giving us something of worth.
It’s a service, not a privilege. Start treating it as one.

Post 2/2, for reason see post 1/2.

And now things being held back?
Why have Wednesday updates, if half the content isn’t available?
Why not make the update Thursday?
That way this crappy offering might be improved by the content we can’t access.

SCEE desperately need to get their collective back-sides into gear.
I, and countless others, are feeling increasingly insulted each week by the meagre offering.
The Store IS the ONLY place we can get digital content. The banner for it states that. So start giving us something of worth.
It’s a service, not a privilege. Start treating it as one.

Lance_87 22 June, 2011 @ 4:27 pm   228

nobody’s going to listen.

GoreF1end 22 June, 2011 @ 4:29 pm   229

Can I just say you should change the listing to make sure everyone knows that American Mcgee’s Alice is not stand alone, as I just wasted 8 quid on it to find this out. I have no interest in the sequel as i tried a friend’s, and its not great.
Just so as other people have more warning

csreynolds 22 June, 2011 @ 4:31 pm   230

Forgive me if I’ve missed something, but where’s the Skarlet DLC for Mortal Kombat, which the US got yesterday and is supposed to arrive in the UK/EU today?

ChrisandJulie 22 June, 2011 @ 4:31 pm   231

Still waiting for you to reduce Lego Star Wars III – Clone Wars for PSP to the proper price of £23.99 as stated above…..

urikobb3 22 June, 2011 @ 4:32 pm   232

This is getting stupid.
– We finally get the Klassic Skin pack for MK (but at £5.49, when US only paid $5!)
BUT we now don’t have Skarlet, or the compatibility pack that includes Klassic Sektor/Cyrax.

Why are the DLC release for Mortal Kombat so badly managed? Even Netherrealm said Skarlet was due for 22/6.

csreynolds 22 June, 2011 @ 4:32 pm   233

Oh, and stop overpricing everything. It’s an absolute joke.

windowsmsnlipi 22 June, 2011 @ 4:33 pm   234

anyway i really hope we get to see skarlett soon , or im just buying it on xbox 360 .. seriously its getting ridicilous


I am boycotting Neatherrealm Studios until they fix the online and DLC for MK. I will not be buying any DLC until they start treating their EU costumers the same way they threat their American costumers. I hope everybody here who feels the same does it too and don’t fall for these fancy new constumes and characters. I want them as much as the next MK fan, but this is not right! They’re showing their true colors with this.

Mohegan13 22 June, 2011 @ 4:37 pm   236

@HerrSpiegelmann I agree completely. You’re not the only one considering trading the game for the 360 version.

I only bought it on PS3 for the better D-pad, had I known Sony’s EU service was so poor I wouldn’t have bothered.

Also the last Multi-platform game I buy on this console. IF they are so happy to treat their customers so badly, then I’m quite happy to stick with Microsoft.

The lack of Skarlet and the double price on a two week late DLC pack is nothing but an out-and-out insult to EU MK fans.

AccipiterNisus 22 June, 2011 @ 4:40 pm   237

It is a complete and utter disgrace. We have been straight out lied to by Netherealm with regard to their policy on costume packs and now about the release of Skarlet. On top of this we are expected to pay double the price for something most UK users already own half of thanks to the pre-order bonus policy of our retailers, that has been made available to us weeks later than our American counterparts.

I sincerely hope that people think long and hard before they give in to consumerism and pay the bloated price for these because quite frankly, NRS and Sony are calling us mugs right to our faces and letting our impatience govern our actions confirms their beliefs.

You truly are exploitative swines Sony/NRS and you should be damn right ashamed.

The_SRIG 22 June, 2011 @ 4:40 pm   238

Where is a Test Drive Ulimited 2 dlc?

Nocturne-D 22 June, 2011 @ 4:47 pm   239


Xbox Marketplace (400 Points) = $5.00 or £3.40 or €4.80 !!!
Current exchange rate = $5.00 is £3.10 or €3.47
PlayStation Store prices = $4.99 or £5.49 or €6.99 !!!

Yes, even EU Xbox users get the MK DLC cheaper than we do.

PS3 EU customers are the only ones who are being charged such a ludicrous amount. What’s next? Skarlet in two weeks at 12€ ?

First PSN is down nearly 2 months, my credit card info gets stolen and now this? This is just ridiculous. I’m done with PS3. Going to get an Xbox right now. F U Sony.

xchris2008x 22 June, 2011 @ 4:51 pm   240


bye….. enjoy the disneyland games 😛

dgnfly 22 June, 2011 @ 4:51 pm   241

i also noticed we STILL DON”T HAVE THE PINK KNIGHT from castle crashers where the F is it Ross you useless bunch

dgnfly 22 June, 2011 @ 4:52 pm   242


if only i could transfer my stats i’d be on xbox right now

dgnfly 22 June, 2011 @ 4:57 pm   243


dude you could just keep your ps3 for exclusive cause all multiplatform games look better on 360 anyways and you’d be cheaper off with Xboxlive you may pay 1 time a year instead off PSN where you pay extra every store update you probably paid more for store content here than the whole subscription fee on xbox

NEALANE 22 June, 2011 @ 5:01 pm   244

is there any senior reps at scee or scea that we could all complain to if anyone can find any contact info please upload it so we can all complain untill we get noticed i don’t think the problem is Sony as a whole its EU psn that seems to be causing the problems the fact is whoever is in charge of baby Ross & the rest of the toddlers who run this disgrace of a psn service to seriously think about sacking them now

briankilljoy 22 June, 2011 @ 5:01 pm   245

– We finally get the Klassic Skin pack for MK (but at £5.49, when US only paid $5!)
BUT we now don’t have Skarlet, or the compatibility pack that includes Klassic Sektor/Cyrax.

Why are the DLC release for Mortal Kombat so badly managed? Even Netherrealm said Skarlet was due for 22/6. so come on sony tell that thing is up or your working on it as you do alway. or do you want xbox to take you over.

FureonNectarmoon 22 June, 2011 @ 5:02 pm   246

MK Klassic Pack for nearly DOUBLE PRICE after a TWO WEEKS DELAY?!
Are you joking, WHAT THE HELL IS THIS?!

Lord_Gremlin 22 June, 2011 @ 5:05 pm   247

Outrageous. Not to mention that Klassic Pack renders online unplayable. Google “MK klassic pack desynchronized error”.

briankilljoy 22 June, 2011 @ 5:08 pm   248

btu sony if you goign to do a two store update this week let is know so we can stop goign on about all this come on pull your fingers out

Noxage 22 June, 2011 @ 5:08 pm   249

what a joke! still no word on these MK shenanigans?!

SA_Royal 22 June, 2011 @ 5:12 pm   250

Crash Bash and Need For Speed 3 PSone Classics please

windowsmsnlipi 22 June, 2011 @ 5:14 pm   251

its weird that ‘they’ never replie at the mk posts <___<

Lord_Gremlin 22 June, 2011 @ 5:14 pm   252

I don’t know what to do. To me MK is The Game, the series that matters most to me and that got me into gaming. If they don’t fix this soon I will buy an Xbox and stop using PS3. Although I won’t sell it. But my money will start pouring into MS pocket, while Sony will get nothing.

Think about – MS has MK DLC in EU region Live Arcade store in time and not overpriced. While Sony just insults our intelligence with service, that closely resembles a poor fraud.

Kratilim_Valqui 22 June, 2011 @ 5:16 pm   253

Why the h*ll is the MK dlc: Skarlet not up in the store? First we have to wait 2 weeks to be able to get the first dlc, then they charge us DOUBLE the price vs the rest of the world and then they don’t give us Skarlet?! What the hell?! I’d advise you to fix this soon, or there will be a lot of [DELETED] players. I’m guessing MK isn’t the only game getting screwed at the moment…

somnambulist84 22 June, 2011 @ 5:16 pm   254

I too feel the need to express my utter disgust regarding the Mortal Kombat DLC, and the way EU PSN users are being treated.

So the Klassic skin pack for MK is delayed by two weeks, and then it costs £5.49/€6.99 when the US got it for $5? An utter joke! Seriously!

And the DLC character Skarlet should be available worldwide, yet we have to wait yet again. and no doubt when they finally decide to let us have her she will be double the price Americans paid. Unacceptable!!!

I was going to buy the DLC for MK, but now I’m not going to bother. I suggest Sony and NRS start treating all of their customers equally or they will lose said customers.

Lord_Gremlin 22 June, 2011 @ 5:19 pm   255

@ windowsmsnlipi it’s not weird. They act like a thief, caught in the act. Keep silent hoping to avoid punishment.
Answer me: Why Microsoft can have EU Live Arcade on par with US one and Sony disrespects and ignores EU customers, while trying to get unjust profit off them? Why is Sony Europe a giant douche?

windowsmsnlipi 22 June, 2011 @ 5:19 pm   256

When did we ever got stuff on time ..

Lord_Gremlin 22 June, 2011 @ 5:21 pm   257

@somnambulist84: There’s a store in my city where you can buy a cheap X360 with 2 games. I think I’ll do exactly that, although I’ll need a custom pad or a fightstick – 360 controller is garbage. But better to search for a substitute for a bad controller than tolerate unacceptably bad service.

Berserker-88 22 June, 2011 @ 5:23 pm   258

You can say “goodbye”to my money.

AngelVsMadman 22 June, 2011 @ 5:25 pm   259

Ross any date on the SOCOM SF Soundtrack? It’s in the US Store since game launch.

Mohegan13 22 June, 2011 @ 5:26 pm   260

@Lord_Gremlin Try looking into the Razer Onza controller for the 360. The D-pad is far better than any standard 360 controller and since it’s officially endorsed it’s also the same price as official MS controllers – though it is wired.

briankilljoy 22 June, 2011 @ 5:27 pm   261

come on sony tell us what is going on and lets us know what is going on with Skarlet as she should be available worldwide. and all we get was the klassic cost

zombie665 22 June, 2011 @ 5:28 pm   262

seriously complaining to tradings standards about the whold mk dlc pack, what good will it do? nothing but i reckon at least everyone should complain, we get told skarletts coming today, but not there and klassic skins for double the price and costing more than they do on xbox live

AccipiterNisus 22 June, 2011 @ 5:32 pm   263


Don’t think about what it will do in the long term, just act on how you feel. They are taking us for affluent fools and it is insulting.


Your money is no fun since you dropped the pigs and horses and switched to the Euro anyway. 😉

smokingagain 22 June, 2011 @ 5:32 pm   264


what a crap service. OVERPRICED skin pack and TO LATE with Skartlet.

This hole PSN i starting to look like a joke.
All the stuff from the welcome back program is a joke too.
And since the PSN is back all i see is crap updates.

AccipiterNisus 22 June, 2011 @ 5:33 pm   265

Ignore that comment I thought you were Irish./facepalm

ggctuk 22 June, 2011 @ 5:34 pm   266

Considering that TR1 had CD Audio data as well as the game data, and I know TR2 is the same way, I guess that getting TR2 to the store is probably a bit more difficult than your avergae PSOne classic. Still, when can we get Tomb Raider II to complete the classics collection?

Also, what happened to that PSOne Classics article that was going to be done? Has it just been forgotten about in the whole PSN hacking thing?

I’m very disappointed about Mortal Kombat DLCs and this delay for PS european customers, i bought it to try it and i can tell that 6.99€ is really overpriced. The only thing that don’t make me leave the PS3 for the x360 is that i love the pad. But now i really want to buy a x360.

GoreF1end 22 June, 2011 @ 5:38 pm   268

ggctuk, The US store have had Tomb Raider 2 for forever now.

somnambulist84 22 June, 2011 @ 5:39 pm   269

Someone seriously needs to explain WHY they are charging EU PSN users so much for this DLC, much more than the US or xbox360 users paid! Even though we had to wait for them! I want answers!

Also where is Skarlet? NRS said 22nd June! I don’t like being lied to Sony/WB or whoever is responsible!

Sorry, but I’m just not happy with the way I am being treated because I am an EU PSN user! I’m also seriously considering switching to a 360…

Answers please!

GarethUbuntu 22 June, 2011 @ 5:40 pm   270

Hi Ross.

I know you are busy in a meeting (at time of writing at least) so i just like to ask you a question.

Question: About this time last year, Timegate studios and SouthPeak games announced on the blog that Section 8’s Sequel, Section 8: Predjudice, would release in Summer 2011 on PSN. Can we (I at least) have a ETA on this? I enjoyed Section 8 and have been eagerly waiting for it to come since the PC and X360 version came out (jealousy in a way).

Thanks if you reply!

Hawkboi 22 June, 2011 @ 5:41 pm   271

Am I being retarded? I can’t find American Mgee’s Alice anywhere!

AlexPSN89 22 June, 2011 @ 5:41 pm   272

@ Ross (well, the comment isn’t actually aimed at you, but if you can answer, sure, go ahead! ^w^):

Whoa, seriously a jaw-dropping bucketload of content this week!
Sadly, there’s nothing interesting me this time – but, from an objective point of view, you’ve done an amazingly awesome-tastic job. Keep it up!

I guess the lack of any Dissidia DLC is because the U.S. still have to get Squall Leonhart’s “Kingdom Hearts Gear” costume, AKA Leon. I’m kinda disappointed, but it sounds like fair game to me.

About the Classics, though, I really, REALLY hope that, as mentioned even in one of the first comments this week, Spyro The Dragon makes it to our region as soon as possible. It’s too much of a masterpiece to allow it not gracing our Store as it did with the other regions’.

There are many, many users requesting the Spyro trilogy, so I guess the day they’ll get released on our Store you may be sure your efforts will be rewarded with a massive amount of money from rejoicing users. Now, I know that re-releasing it is a nightmare, as you once put it, but you also have once told me there’s been some progress though, so I can trust you’ll do it once again, Ross! 😀

GoreF1end 22 June, 2011 @ 5:44 pm   273

Hawkboi, dont buy it unless you have the new one!

CsulaForMySins 22 June, 2011 @ 5:47 pm   274

I seem to recall Wild Arms (the original) being mentioned a few months ago. Any sign of that ariving on the store in the near future??

Berserker-88 22 June, 2011 @ 5:48 pm   275

@ AccipiterNisus

no prob 😉

briankilljoy 22 June, 2011 @ 5:53 pm   276

Ross come on tell us what is goign on with Skarlet PSN DLC for the uk and the Sektor and Cyrax dlc so whats going on come on ross!!!!!

AgitoBass 22 June, 2011 @ 5:55 pm   277

Why is the Klassic Skins DLC costs double? Plus a delay of 2 weeks!
And where is Skarlet she should have been out today \:
And why US PSN users report that she doesn’t have a profile at the Nekropolis?

XBOX gets it first and in reasonable prices, PSN EU users are being screwed, I wanted to buy the DLC but I’m not going to until it has a normal price.

JohnMc-MMA 22 June, 2011 @ 5:59 pm   278

@242. This is a Sony issue only. Not an NRS issue. the EU/UK X-Box Marketplace got Skarlet and the Compatibility pack today like it was supposed to. Only us EU PSN customers are sitting here waiting and wondering what happened…again.

pukulan10jurus 22 June, 2011 @ 5:59 pm   279

[DELETED]?! MK DLC almost twice the price here as in USA? Damn! You get it half a month later for double the price? Also, why not in Australia and Germany? This is starting to look like racism, man! Too bad xbox sucks, coz’ at least you mostly get the DLC around the same time at the same price…

Lord_Gremlin 22 June, 2011 @ 6:00 pm   280

@Hawkboi I believe Alice is a part of new Alice game. It’s just an unlock code, if you have a used copy you’ll have to buy it from in-game.

FirLocke 22 June, 2011 @ 6:02 pm   281

All I wish for:

More Avatars. Of all kinds.
More PS1 games. Especially RPGs. Wild ARMs please.
More organisation. I do not want to see Final Fantasy IV: The Complete Collection for PSP in the PS1 section again.

Corodar 22 June, 2011 @ 6:03 pm   282

This is ridiculous, 2 weeks and nothing, high price of MK9 DLC pack, no Skarlet when even NetherRealm assured us that it will be available from 22.06.11 in EU, it’s time to consider changing the console, because European players are treated like a sack of cash, but remember that SONY should never ridicule from the gaming community because then it can have bad effects.

chrisandsheva 22 June, 2011 @ 6:03 pm   283

O MY GOD! i am now going to write my same (usual) post that i seem to have posted a lot estimate at about 10 now (this year) Will i get a reply? .. even some feedback from other users,?…Can @ROSS OR JAMES please enlighten your ‘weekly’ readers as to why you’s are allways attending meetings on the ‘afternoon’ of the weekly update post ? . I allready asked if you couldn’t arrange your schedules to not (conviently ?) coincide with the importantist day/afternoon as regards to the store and it’s MILLIONS of EU customers, but unbelievably (imo) it is now a regular part of the update, My other suggestion was on those days when the ‘shops’ managers cannot be here for thier duties then why can they not deligate that (IMPORTANT) role to a junior member of the team?…. And what happened to last weeks promise that those (laughable) special/sales offers were only going to be for 1 week, and we’d get a new batch today? .. come on ‘boys’ offering country+western songs to gamers?…….

sylar_84 22 June, 2011 @ 6:07 pm   284

Can any1 tell me when the dlc for homefront will be released?


@282 i was 241 btw. If you were refering to me.

You don’t know that. Have you seen anyone answer us? For all we know it could be NRS fault that it’s delayed for the EU PSN users, but most likely it’s SCEE lazy ass.

I was also talking about the bad online and i don’t understand why people want to give away their money to NRS & Sony for a game that does’t work properly. Get the online working and you’ll get my money.

This just fuels that fire.

zombie665 22 June, 2011 @ 6:13 pm   286

complaint to tradin standards/consumer direct made, id recommend others do the same too else we will keep getting screwed

also i contacted sony eu about the matter concerning mortal kombat and was told it wasnt PS Eu who decided the price that it was Warner Brothers interactive who do, so i think its NRS and Warner Bros that need lynching

Mohegan13 22 June, 2011 @ 6:13 pm   287

@Pody When the Attires pack was delayed 2weeks ago, many people questioned the NRS teams on twitter. They had no knowledge of why it wasn’t released like it should have been.

NRS had to chase it up – while they never gave a reason for the delay, they weren’t aware of it until the EU lot complained. They were expecting it to go up. It’s highly likely that the same thing has happened again, hence it must be a PSN EU issue not an NRS issue.

JohnMc-MMA 22 June, 2011 @ 6:14 pm   288

by pody. Yeah I got post numbers screwed up. I’m leaning this on being a SCEE screw up than an NRS screwup because the EU X-Box got the Klassics two weeks ago and the Skarlet pack today. If it was an NRS issue neither of us EU PS/X-Box players would have gotten the Klassics or Skarlet pack. The fact that X-Box got the costumes two weeks ago when it was supposed to and Skarlet today while we had to sit and wait for 2 weeks for the costumes and most likely will have to wait another 2 weeks for Skarlet should indicate who is totally at fault for this issue.

ChrisandJulie 22 June, 2011 @ 6:21 pm   289

Ross, PLEASE change the pricing on Lego Star Wars to the £23.99 it says above in your store update. We have been waiting months for you to finally add this game and now we cannot buy it because the pricing is wrong.

Please change the price to £23.99 as you have stated above as soon as possible…thanks. Nobody is going to pay £31.99 for a digital download for a psp game, that is almost criminal.

chrisandsheva 22 June, 2011 @ 6:22 pm   290

Got to post again as the PS3’s browser dosn’t count how many words you’ve typed etc, lost 2 many posts because of that. ….. i was browsing the US stores welcome back limited time offers last week and i seen both assasssins creeds on sale for $9.99 i believe thats around £7ish? Why or When are us EU customers going to get that kind of ‘respect’? …. and even now there back to normal price ($19.99) there much cheaper than ours, plus thier AC2 is GOY edition, it is going Way to far nownot even the mindless sony fan-boy’s can argue against that ie tax and extra regions in EU to account for unjust price difference etc,etc,etc,…and to think that only a month or 2 ago i mostly sided with sony’s fanboy argument’s. makes me want to break stuff at thought of it …..

Fragpuss 22 June, 2011 @ 6:24 pm   291

i agree with post #50 why are we being charged £5.49 for the MK Klassic Kostumes pack, which is £2.40 more expensive then in America, and we don’t have the skarlett or compatibility pack or the free cyrax and sektor klassic kostumes

Why does every games company (sony included) consider the EU second class citizens that aren’t worth treating with the same respect as America and Japan? it’s a disgrace and to some extent rascist against the people of the EU.

dgnfly 22 June, 2011 @ 6:30 pm   292

it’s no use complaining cause there are still enough dumb ppl on psn buying stuff that is overpriced like the ps1 games Resident evil, and all other square enix published games are all overpriced but idiots still buy em so they just keep the price high up

Rammstone 22 June, 2011 @ 6:31 pm   293

Sonic the Hedgehog 20th Anniversary Bundle and Demo is missing from the norwegian store

FONZFONZI 22 June, 2011 @ 6:31 pm   294

Thats it No Skarlet, ive been loyal to the Playstation consoles from day 1 and this is how we get treated with f***ing late downloads everytime. I guess i’ll just be buying the next xbox genearation console!

bloody disgracefull!!

SA_Royal 22 June, 2011 @ 6:35 pm   295

Ahh no Scarlet you have got to be kidding me

Lord_Gremlin 22 June, 2011 @ 6:36 pm   296

I’ll be buying Nintendo next-gen console, I think. Microsoft has a bad RROD history with new consoles.

briankilljoy 22 June, 2011 @ 6:38 pm   297

so where is skarlet for mortal kombat. and where is the Compatibility Pack 1 featuring Sektor and Cyrax Klassic Skins as alway sony are play us the eu around, skarlet is a new member to the montal kombat games and was told by ed boon that she would be out on 22,06,11 ( thats today) I’m very disappointed about Mortal Kombat DLCs and this delay for PS european customers,

but if sony are going to do a two dlc this week then all is good but when there a words released that what it is. no delay or anything to slow down the released of any dlc, come on sony get it together.

Salvationbegins 22 June, 2011 @ 6:39 pm   298

Hi Ross

Why release the MK Klassic skins and after purchasing you cannot use them in online play aswel as the fatalities.

ggctuk 22 June, 2011 @ 6:43 pm   299

@GoreF1end They explained they have to get a PAL version of the game. Dunno why, since it’s the SAME GAME. I take solace in the fact that while we don’t have TR2 and the US does, we have TRC and the US doesn’t.

FortyPercent 22 June, 2011 @ 6:50 pm   300

Oh my, ‘Devil’ CPU wear for Neptunia? Sounds mighty sexy, might pick that up.

zombie665 22 June, 2011 @ 6:52 pm   301

you can use klassic skins online some times, just seems to be when the other person has them, i wonder if this has something to do with the compatability dysynch errors, so angry with warner, nrs and psn, defo buying the new xbox when its out im done with PS and sony, not gonna get an XBox now, no point but for the next gen microsoft have my money im sorry to say, sad really been a loyal fan boy of sonys since the grey box days, defended them against all the xbox fans time and time again and us UK/EU customers keep getting screwed, im not as mad a PS/Sony as it has alot to do with Developers, but if i can get more on the other console for cheaper and on time im afraid im gonna jump ship for the next gen

Muttykins 22 June, 2011 @ 6:58 pm   302

Where’s American Mcgee Alice is was so looking forward to playing that after having played Alice madness returns 🙁 .

Muttykins 22 June, 2011 @ 7:00 pm   303

Also i have noticed that the price of the rockstar pass has gone up in price since last week whats going on ?

RedeyedRonin 22 June, 2011 @ 7:16 pm   304

@James Thorpe

HerrSpiegelmann 22 June, 2011 @ 7:18 pm   305

@zombie665, I don’t think it’s Warner Bros who decide the pricing, since both the skin pack and Skarlet cost 400 MS points (that’s roughly 5 euros) each on the european XBL store.

HerrSpiegelmann 22 June, 2011 @ 7:19 pm   306

Also: 7 pages, 311 comments and 1 reply. Nice customer support, Sony!

Lance_87 22 June, 2011 @ 7:26 pm   307

this blog entry has reached its point-of-no-return about replies from Ross or anyone else.

Fragpuss 22 June, 2011 @ 7:27 pm   308

Sony also haven’t given the EU store the resident evil 4 and 5 avatars, i guess after it took them nearly 5 or 6 years to give us the resident evil 1 ps1 game, after japan got it, and 2-3 years after the american store got it, we will be getting the avatars sometime around 2015? (also we don’t have re 2 or 3)

Seriously Sony, you can’t afford to lose anymore customers at this late stage in the game. Just tell us you hate us and enjoy screwing the EU over, at least then we will know

can anyone tel me where the Special Offers page is on the store.???

Big_Boss_001 22 June, 2011 @ 7:39 pm   310

Everyone calm down, their at a meeting they will reply later.

Anyway just received an e-mail about offers on Undead Nightmare, Killzone 2 bundle, GTA IV DLC bundle, HAWX 2 pack and Sonic Racing pack. Any idea when the price reductions will come into effect?

Jimmirock 22 June, 2011 @ 7:39 pm   311

It’s getting really bad for PSP owners.

CRASHBASHUK 22 June, 2011 @ 7:48 pm   312

this firday? hmm i gess R3 and U3 betas? i defo want the R3 beta

can you find the Special Offers on store

JohnMc-MMA 22 June, 2011 @ 7:56 pm   314

Big Boss. They always seem to have that excuse when they screw up this huge. The meeting excuse is played out. We don’t want excuses, we want answers and accountability.

Tony_Johnson 22 June, 2011 @ 8:18 pm   315

Why do we have to wait so long for LA Noire Avatars too?!?… the RDR avatars didn’t arrive for us in Europe until way after everyone had completed the game and the buzz was over. Any chance we can get them sometime soon? Can’t figure out what makes it so impossible to have them at the same time as our US counterparts. A response would be appreciated…

DrNate86 22 June, 2011 @ 8:25 pm   316

This has been taken from another forum so you will have to excuse me if the conversion is slightly off, I’m on my phone so can’t flick between sites too easily. It gets the point across though in regards to the Mortal Kombat DLC:

Xbox Marketplace price, 400 Points = $5.00 or £3.40 or €4.80

Current exchange rate from US PSN price = $4.99 is £3.10 or €3.47

EU PlayStation Store prices = £5.49 or €6.99

So it is 2 weeks later than EU XBOX got it, and is not only more expensive than US PSN, but more expensive than the EU XBOX prices. So even forgetting the lack of Skarlett, and lack of Season Pass, we are still being firmly ripped off. I would have thought the EU prices would at least try and compete with MS, even if we lose out with the currency conversion. I have been looking forward to the MK DLC for months now, but this has left me feeling rather disappointed.

zeeky94 22 June, 2011 @ 8:31 pm   317

Uh oh for sony this week ^^

zeeky94 22 June, 2011 @ 8:33 pm   318

I think that they think Europe likes being treat as second rate customers…

Faithless_mr 22 June, 2011 @ 8:34 pm   319

Sad face due to the lack of PS1 classics this week 🙁

Reposting the same question I have been asking in the past weeks:

“Is there any chance we’ll get Resident Evil 2, Tomb Raider 2 and Legend of Dragoon in the PSN store?” Thanks in advance 🙂

HaRRy-HatCHeT 22 June, 2011 @ 8:43 pm   320

Hey Ross
I was just wondering, I’m a huge Michael Jackson fan & I’ve got the game….but I am curious whether there will be DLC coming out for it in the future??? I’ve noticed you can access the PS store while in the select song menu but there’s nothing do download yet.
Hope you can help m8 🙂

Areian 22 June, 2011 @ 9:21 pm   321

Why isn’t Alice available in Denmark? Also, is this only for people who buy the game used, i.e. will I still be able to get Alice through the unlock code in the box?

NEALANE 22 June, 2011 @ 9:36 pm   322

i just checked N4g & EU PSN lack of updates is the main article on the site its only a matter of time before more web sites & TV media start to see how bad the EU PSN store updates are what excuse are you going to come up with then Ross no lies or meetings are gonna save your incompetence then do you see now all you had to do was update the store properly & all of this this would of been avoided. BTW i said something like this would happen in one of your earlier crappy updates which you didn’t bother to respond to either

Morteth 22 June, 2011 @ 9:43 pm   323

Why the Hell isn’t Alice available in Denmark?

It’s part of Alice: Madness Returns. It’s supposed to be available. This is false advertising. This is fraud!
Why are you doing this??

lewis-martin-1 22 June, 2011 @ 9:58 pm   324

sorry about earlier i was just raging i had jut finished a 12 hour shift but there is one problem ive had when we pre ordered in uk we got 3 klassic costumes for free why should i pay £5.49 for 4 costumes please can you either try n lower it to 3.10 american price converted or sell them all sepratley thanks

silvercue 22 June, 2011 @ 9:58 pm   325

What the hell is going on with the Mortal Kombat DLC??????

Nearly twice the price the US are paying and almost twice the price that worldwide XBOX LIVE players are paying???

And it is all late! XBOX has loads more stuff – we still don’t have Skarlet. I am boycotting the lot. I fully intended getting it all. You have lost a customer here and I am very much ghoing off SONY entirely for the disgraceful way Europeans get treated.

dovogja 22 June, 2011 @ 10:38 pm   326

Dear Ross,

This is actually my first time on this blog and I see a lot of people asking you questions. You do not answer any of them. I guess you are the silent type… Still I’m going to ask some questions too:

– Why the outrageous price for the MK skin pack in Europe?
– Will scarlet be released next week, the week after that or maybe the week after judgment day?
– Can a simple working class man like me actually affort scarlet?
– Are we getting screwed over again with future DLC?
– Do you guys really think people in Europe are stupid?
– Was I foolish to actually believe I would be playing scarlet today?

I always liked Playstation 1 and 2 so when I had to chose between Playstation3 and XBOX360 I chose Playstation3. I regret my descision. I know you guys only care for profit but do you think screwing Europe over and over again is a good marketing tactic? When the next generation of consoles comes I will think twice before buying Playstation, I’m sure I’m not alone on this.

A very dissapointed costumer

First PSN gets hacked, now we’re getting overpriced and no DLC’s? NRS,WB and ED BOON promised that we’re getting skarlett/klassic pack on 22/06/2011 for €5.So my question is: WHO THE HELL DECIDED TO CHANGE THE PRICE? And where the hell are the other dlc’s?This is just so sad……U guys cant even put something simple on the store.Are there monkey’s working at Sony, oh wait, monkey’s are way more smarter than Sony employees.

Sy-Brown 22 June, 2011 @ 11:00 pm   328

Hi Ross,
First post ever for me because I really had to ask.
Will it be possible to get the content from the welcome back section via media go on pc, ’cause up until now it isn’t possible.
And I think I’m not the only who isn’t able to go online with his psp, so it would really be so much help if you guys could get this up and running.
Hope to hear from you.
Keep up the good work, I’ll always be a trusty fan of playstation.
And so glad to be back online 😀
Thanks Ross

Lord_Gremlin 22 June, 2011 @ 11:08 pm   329

It’s as simple as that: we see how you treat customers in EU region, when next generation consoles come out there will be no trust between us and Sony.
It seriously nothing short of insulting: people in US and people in Europe who use Xbox 360 got all MK DLC in time and properly priced, only we got screwed. And on top of that none of Sony staff have the balls to reply.
I sincerely regret I’ve supported your damn Playstation brand for 10 years now. This 11th year will be the last.
I hope you lose all of your customers at some point and go Sega way in game department. God knows YOU DESERVE IT.

totalreject 22 June, 2011 @ 11:12 pm   330

[Deleted] We have to wait 3 weeks longer than US players for the Mortal Kombat Klassic Pack AND we have to pay almost twice as much!? This is ridiculous! I’m not buying this pack till you lower the price so it’s equal to the 4,99 dollars US players have to pay.

Also. Where’s Skarlett? We get all these promises from Netherrealm Studios/Warner Bros that Skarlett would be available to EU players in the same week as the US players. Yet again… Nothing. And not a word about it.

Well at least we now know why Sony’s slogan is Make.Believe!

zombie665 22 June, 2011 @ 11:13 pm   331

and in two weeks time we still wont have skarlett or any anwsers
@dovogja excellent post, i too will be thinking twice before picking playstation again, i know xbox live charges for online but it works out at like 14p a day or something, at least they get a service.
I still bet we will get no response on the matter regarding mortal kombat dlc EVER

HerrSpiegelmann 22 June, 2011 @ 11:16 pm   332

This year will see the release of six games that I really want. Six games that I’ll buy day one. But I will only buy one of these games for the PS3 – and that’s because it’s an exclusive (Uncharted 3). The others, all multi-platform – those I’ll get for the 360.

And I definitely will NOT buy a Sony gaming system again. I’m sure I’m not the only european PSN user that thinks this way.

SCOUSE_LUNTY17 22 June, 2011 @ 11:17 pm   333

ps1 game psn should bring out hogs of war tomba tomba 2 castlevania sotn i would buy them all think sony think

timmo2000 22 June, 2011 @ 11:18 pm   334

y in the hell can u release Call Of Duty crap on time but not one of the biggest selling games of the year i mean this is a joke u call ur self a company u finally release the klassic skins but y over price them this is wat we get for our loyalty well if it is i will be going back to xbox and never in a million years will i support sony products again i hope ye become bankrupt

its a pitty the hack didnt shut u down permanently then we wouldnt have to put up wit this [Deleted]

Nocturne-D 22 June, 2011 @ 11:39 pm   335

After the whole PSN hacking thing and now this insulting overpricing of DLC (the exact same content costs nearly half on Xbox, and is released on time [Deleted]!), I think a lot of people will jump ship with the next gen. I certainly am one of them. And word of mouth is certainly a deciding factor for many, especially people who want to play online together. Sony, your incompetence is legendary and your blatant disrespect for your customer base is the final nail of the coffin. RIP Playstation.

Tuga_warrior 22 June, 2011 @ 11:54 pm   336

6.99€ for the Mortal Kombat Klassic skins? Really? Double the price of what Americans pay and almost three weeks late! I’m not buying them until the price is corrected.
And what about Skarlet? Where the hell is she?

asodimazze 22 June, 2011 @ 11:56 pm   337

Fix the price of MK Classic DLC Pack or a lot of people won’t buy it…FAIL again sony

WolfiePL 23 June, 2011 @ 12:09 am   338

:/ overpriced MK DLC, thanks Sony Europe

and why the hell Alice is Game Pack? It should be stand alone game so more people would buy it :/

TURK71 23 June, 2011 @ 12:10 am   339

o yeah and i forgot instead of mk2 you should have brought ultimate mortal kombat 3 (also) with hd graphics

cypress101 23 June, 2011 @ 1:17 am   340

looking forward to the last part of back to the future, its been a great adventure

Kogia_breviceps 23 June, 2011 @ 1:25 am   341




I would have been buying this as soon as you got your act together and finally let me, now I won’t.

aimeraya 23 June, 2011 @ 1:29 am   342

I really hope there will be more avatars for us. I saw the US PS Store, they updated the DFF Avatar in which i’m so interested in.

ukjivedogg 23 June, 2011 @ 2:53 am   343

This is such a poor effort with the MK DLC!

Not only are we getting it late but we are now paying almost twice the price of the Americans DLC? And now we are playing the waiting game again…for Skarlet?

All of this I can deal with, but what I think is really lame is the response (or lack there of) from all parties involved? When the Klassic Skins didn’t hit we had to wait 2 weeks to get some info? Who knows when we will know about Skarlet? I don’t know who is at fault? Sony, NRS, WB? Xbox and North American PS3 users haven’t had any problems, which to me suggests this is Sony EU dropping the ball. Frustrating stuff.

Ligeia2010 23 June, 2011 @ 4:45 am   344

Hello, I’m happy with the American McGee’s Alice update and with the Sonic deal, but let’s zeroing on the wellknown problem here: a lot of European customers are asking for more PSone classics!

I’ll just jump on the wagon and add to the most wanted list the Castlevania classics! I know as a fact that many people are still waiting for them since 2 or more years and counting!

It looks like the Euro currency is not as much good as the Dollars… go figure!
Bang up job on making the customers disappointed and hungrier for more PSone classics.

Dark-Twisted 23 June, 2011 @ 6:11 am   345

Yay, early enough for me to make it onto the first page 😀

No complaints or anything Ross, you’re doing a great job.
One request, I’ve been dying for it

Do you know if Ape Escape will ever be cleared for release? I see it’s available on the Japan store is all…
Cheers. 🙂

Dark-Twisted 23 June, 2011 @ 6:13 am   346

fail.. Page 7.. probs won’t get a response -_-

liukang21 23 June, 2011 @ 6:16 am   347

Tell them to fix the damn price for the Mortal Kombat DLC and release Skarlet


Any news on Freerealms hitting the EU Store? It’s been out for 2 months in US no?

Sutorcen 23 June, 2011 @ 7:40 am   349

@ The UnforgivenII. You are not the only one. I also won’t be buying anything since in a few weeks they will be selling then in half the price. So why bother with day one purchases? Also, why are 3 years old games, that have no packaging costs and no shipment costs, having a price tag of 30 Euros as a Digital Download? Keep it up Sony, you are doing a great job at [Deleted]. Oh and where is Sonic btw? Lame.

moguchiy_h 23 June, 2011 @ 8:23 am   350

Where is MK DLC for Europe? I have trouble with classic costumes in online! It’s don’t work. Why? Whats wrong with PSN?

NosferatuJim 23 June, 2011 @ 8:49 am   351

Still 1 reply. Awesome. What does Sony pay Ross to do exactly?

NosferatuJim 23 June, 2011 @ 8:50 am   352


xchris2008x 23 June, 2011 @ 9:20 am   353

@358 – To update the ps store and manage the store team, its not his fault most devs like the xbox and crap on us. post on the devs forums or spam them with e-mails Ross has done everything he can. he hasnt replyed either coz he was in a meeting all day like James said.

Gincairn 23 June, 2011 @ 9:51 am   354

Some very angry people on here and what a surprise only one comment from those that work on the blog, which isn’t addressing the issue anyway.

Th sad thing is in this instance the customers ARE right, the EU has been treated with disrespect over this pricing and DLC issue.

But in all honesty I’ve found that the majority of updates since the outage have been lacklustre at best, wasn’t there supposed to be some form of updated store schedule to catch up with items missed during the outage? (Which included PSN+ games). Maybe that will happen once everyone has used up their free month?

eri_7783 23 June, 2011 @ 9:56 am   355

Is the meeting still going on because this may be one of the longest one in the history? Please SCEE can you put an extra option on the psn with donations related to the employment of extra persons who can give us more than 1 response after around 400 comments ??

majorlynch 23 June, 2011 @ 9:56 am   356

I left a comment last week about how I was dissapointed about the playstation plus bargains.


I got Braid and Mags DLC last night, keep up the bargains!!

lewis-martin-1 23 June, 2011 @ 9:58 am   357

Hear me out and please reply when us pre ordered mortal kombat they only got one klassic costume when you pre ordered in UK no matter where you got 3 klassic costumes free (Reptile, Sub Zero and Kitana) in all essence the uk price should be much much cheaper than us cause basically were paying 5.49 for 4 COSTUMES im not buying until i see a price reduction and i dont think youl see many sales on this loads of people same as me will already have 3 costumes did you take that into consideration ………..

lewis-martin-1 23 June, 2011 @ 10:04 am   358

@ eri_7783 they just pretend there doing something they can see our comments just cant be botherd replying because one of my messages got deleted and not answered too why say post comments below when at most we only get 6 or 7 replies ?

asodimazze 23 June, 2011 @ 10:31 am   359

We are waiting for answers, Ross.

ChrisandJulie 23 June, 2011 @ 10:33 am   360

Ross…Can you PLEASE change the price on Lego Star Wars III – the Clone Wars for PSP.

On the store update it says it is £23.99 and has been put on the store at £31.99.

How many more times do we need to ask without being ignored!


grizla75 23 June, 2011 @ 11:11 am   361

Morning guys, are we to take it that yeserday’s “meeting” didn’t go very well? lol. Maybe James still trying to drag Ross kicking and screaming to face the wrath of the disgruntled Mortal Kombat community? Apparently they are a pretty dress short for their fighters and the pretty dresses they can buy are overpriced. Oh woe is me…….

Dedwan 23 June, 2011 @ 11:18 am   362

I demand a price reduction for Mortal Kombat DLC. I happily buy almost everything I’m interested to in the shop, even when it’s a little overpriced. But there’s no reason at all for that pricing so, I’m not gonna buy this until we pay this on par with EU X360 users. And it seems I’m not the only one.

grizla75 23 June, 2011 @ 11:20 am   363

Maybe it was one of those meetings where a Sicilian guy is stood behind the door when you go in. Staff reorganisation Sony style. lol. I’ll give you fellas a few hours to pop your heads over the parapet, if not i’ll get the police round to check you all ok.

tbisley 23 June, 2011 @ 11:25 am   364

Hopefully that meeting was about hiring more than 2 people to deal with the PS Store Blog updates?

I’m rather concerned at the lack of ability to just deliver a good service. Seriously. It’s 2011 for crying out loud!

Prices are too high in general, the store has a pretty messy layout, it’s been pretty slow and buggy since the relaunch, the video store is still selling movies at stupidly high prices (seriously, the prices are shockingly too high for films without bonus features and 5.1 audio), the massive wait for content compaired to XBL, the lack of instant digital PSP title releases (also priced waaaay too high by Publishers, something you should advise them on to reduce prices so you can see sales sore).

It’s crazy, even PS plus doesn’t come close to the service provided on XBL Gold for the money you pay. I’ve had it for a month now for free and I’ve found it absolutely useless.

I think you need to work a lot closer with publishers to help bring about a huge change when it comes to selling content through the store. Digital games being more expensive than actual boxed products?? Really? It’s not on! >:(

adumr82 23 June, 2011 @ 11:27 am   365

I think every week they have made excuses for not replying to us, maybe we should spam their support email address with complaints until someone finally gets annoyed enough to do something about it. (For the record maybe if every comment was sent in email form they would have to start to listen.

I think there is some innocent confusion over the psn+ situation though. We wont be having a catch up on missed content for the outage time because they have basically given us a months money back and not given us a months content. In my book that doesnt quite stack up as i couldnt play content i already had because of the downtime but i’m sure in there book this is fair.

There also seems to be confusion as to what is given away with ps+ by the people on the trial/30 day scheme. All ps+ content is given at the start of the month, so the people complaining it started well and then didnt carry on, that is it. You get 30 days to play that content. We occaisionally get mid month treat like we have this week but that is over and above the offer. I’m sure people still wont be satisfied with that

EvilErnie 23 June, 2011 @ 11:29 am   366

jeez can we get some good avatars some time????

D3NZ_87 23 June, 2011 @ 11:36 am   367


grizla75 23 June, 2011 @ 11:36 am   368


All valid points especially regarding ps+, a service almost entirely without merits in my opinion(see my comments to James on latest + update blog). I think we probably in the minority though as i have seen many a sucker posting on here crying out to sign up for the extra year. It seems people want nonsense like this clogging up their ps3’s.

D3NZ_87 23 June, 2011 @ 11:44 am   369

Computer and Videogames have an article regarding this joke of a store.

at least it’s getting some recognition.

TheUnforgivenII 23 June, 2011 @ 11:51 am   370

Saw one too on N4G

Wasn’t SCEE supposedly answering questions yesterday afternoon/this morning?..Mmh..

Z4C-22 23 June, 2011 @ 11:53 am   371

Its become apparent after very little time exactly how sony staff “work”

Post a blog…. people will then ask questions and the sony staff will reply to the posts on the first and second page (3 if they can be bothered) and rarely bother past that. I asked if James knew if Hogs of war might be coming to the store, received no reply. yet a octopus game was mentioned and they where more than willing to reply in defence of it.

People are still waiting for their money back from the beyond G&E overprice “mistake” asking why the hell prices are so high for things they shouldn’t be and generally scamming whenever possible; just look at the MK price compared to america, a nutless monkey could workout that the exchange rate has to be taken into consideration and thatif its $4.99 then is should be less in pound sterling. but then again are we asking too much of the staff to put that thought into a process?)

Bealinator 23 June, 2011 @ 11:55 am   372

Hopefully Ross was fired for his incompetence – seriously, the lack of responses after a ‘meeting’ (approx. 24 hours long) is a joke.

Alastair- 23 June, 2011 @ 12:04 pm   373


grizla75 23 June, 2011 @ 12:07 pm   374


The point wasn’t about the octopus game but i was using it to illustrate the nonsense peddled out to users of ps+ to make it seem like they getting something for nothing. I think James chose to reply in defence of this, as regards asking for specific ps1 classics just take the only answer you ever get, “I’ll have to ask” followed by “not currently planned”

kingcrowbaruk 23 June, 2011 @ 12:08 pm   375

No press is bad press.

There needs to be some checks made before these Heads-Up posts are made. Is there a reason for constant incorrect pricing or is it really just a case of either SCEE or the publisher trying their luck and then backing down after complaints.

kingcrowbaruk 23 June, 2011 @ 12:10 pm   376

Link fail “”

eri_7783 23 June, 2011 @ 12:10 pm   377

Guys, according to the site mentioned from D3NZ_87, Warner has released the following statement, hope it helps you

Full statement :

“Unfortunately, due to some technical issues, the Mortal Kombat Skarlet DLC will not be available to PSN users in Europe until next week. We apologise for any inconvenience but assure fans that Skarlet and her fatalities are on the way.

To clarify the posted price of the Classic Skins pack on PSN is incorrect and is currently being rectified to £3.19 for UK users and €3.99 for European users.

All users will have access to the compatibility pack and free classic skins – Cyrax and Sektor – once Skarlet is available.”

TheUnforgivenII 23 June, 2011 @ 12:12 pm   378

Yes! Justice has been made!

ChrisandJulie 23 June, 2011 @ 12:16 pm   379

Ross…Can you PLEASE change the price on Lego Star Wars III – the Clone Wars for PSP.

On the store update it says it is £23.99 and has been put on the store at £31.99.

How many more times do we need to ask without being ignored!


grizla75 23 June, 2011 @ 12:18 pm   380

Does this mean we are going to get inundated with posts from idiots who have bought it, knowing the price was wrong, whingeing about a refund? Give me stength, its Beyond Good and Evil all over again.

Z4C-22 23 June, 2011 @ 12:19 pm   381


Hello again,
Yeah i know what you mean, but tbh their customer care leaves a lot to be desired, even if he’d have posted back saying “i’ll have a word/look” thats better than ignoring me. The PS+ is a scam itself. you pay £40 for a yearly subscription, advertise “£200 worth of content!!” yeah that maybe true, but you don’t get that £200 content, for the most part you get a discount on some things and a free game every once in a blue moon. Plus, if you where to download (and buy) all the ps+ content you’d only get about £20 worth of content that you’d actually use or feel a need for. Overall i find it pointless way of getting money out of people who -somehow- enjoy paying out for nothing.

link1983 23 June, 2011 @ 12:19 pm   382

Still no response about the MK DLC. Considering selling my copy of the game and telling all of my friends to ignore it. Warner you have really messed up.

MorganTPN 23 June, 2011 @ 12:21 pm   383

That’s good to hear, shame it had to come from another source though, and two high-profile pricing mistakes in quick succession, that’s not good at all.

Hopefully the price will be rectified a.s.a.p, so we can get downloading.

Z4C-22 23 June, 2011 @ 12:23 pm   384

I do wonder if they have a 3 strikes policy and another f*** up like the BG&E and now MK will result in some incompetent moron actually getting fired.

Can but hope.

JohnMc-MMA 23 June, 2011 @ 12:26 pm   385

Would it have killed somebody to release a statement earlier telling us not to expect Skarlet this week due to “Technical Difficulties”? Obviously I don’t believe a word of it since it reeks of damage control this late in the game so to speak. The lack of honesty on the part of Sony and WB/NRS is disgusting.

grizla75 23 June, 2011 @ 12:28 pm   386


hello mate, right behind you on the ps+ comments, free games you could have bought years ago if you had the slightest interest in them and discount off stuff that mainly belongs on a mobile phone. PS+ is for suckers, wake up everybody!

ps. Want to borrow my Hogs of War? lol

tbisley 23 June, 2011 @ 12:34 pm   387

Playstation Plus should offer the exact same service as XBL for the £40 a year you pay. Plain and simple!

Cross Game Chat, people have wanted it for years, just give it to them! If there is a reason you CAN’T do it, just tell us why, you were all about being as transparent as possible not long ago.

NEW Digital PSP Games should be £4.99

NEW Digital Movies HD should be £2.99 (Rent £0.99)
NEW Digital Movies SD should be £1.00 (Rent £0.49)

NEW Full PS3 Titles should be £14.99

Simple as that! And exchange rates SHOULD NOT BE IGNORED! Stop screwing people out of their money! All this $249, £249, €249 crap needs to stop. Sales would BOOM if you guys sat down and worked this out, get publishers and developers involved in the store pricing!

The Playstation Store might be free, however if you wan’t to stick it to the competition then step up your game guys. There might be only so much you can do, but after that PSN outage and backlash you should have gotten your butts in gear.

Gincairn 23 June, 2011 @ 12:36 pm   388

I think what makes this look that much worse is that Sony get upstaged by Warner, it wouldn’t have been that difficult for someone on here to post a reply instead of hiding in the corner, claiming to be in a marathon meeting.

For heaven’s sake Sony et al. Sort your bloody act out.

AndrosCelsum 23 June, 2011 @ 12:36 pm   389

What the hell is wrong with you? MK skin pack costs 6.99 in Europe.. which means 9.94 US dollars.. while US gamers pay 4.99 dollars for it.
That is 4 cent short of DOUBLE price.

6.99 euro (9.94 dollars! for a few skins and 3 fatalities!) is a high price no matter what, but compared to 4.99 dollars is ridiculous and insulting.
I will not buy it and I hope more EU gamers refuse to buy it as well, that should teach Sony or Netherrealm (whoever is responsible for this “region based pricing”)that this pricing is absolutely unacceptable.

King_Kendorjia 23 June, 2011 @ 12:44 pm   390

A Warner Bros. spokesperson for the publisher explained that the Skarlet DLC will not be available on the EU PS Store until next week due to a ‘technical issues’ and that the prices for the costumes are a mistake.Here’s the full statement.”Unfortunately, due to some technical issues, the Mortal Kombat Skarlet DLC will not be available to PSN users in Europe until next week. We apologise for any inconvenience but assure fans that Skarlet and her fatalities are on the way.To clarify the posted price of the Classic Skins pack on PSN is incorrect and is currently being rectified to £3.19 for UK users and €3.99 for European users. All users will have access to the compatibility pack and free classic skins – Cyrax and Sektor – once Skarlet is available.”

My question is ; I bought the costume pack for the overpriced amount, will we unfortunates get some sort of refund as it would be unfair that we lose money due to a mistake on your end. Thanks for the “fingers crossed” reply.

Z4C-22 23 June, 2011 @ 12:47 pm   391


lol i would, if your copy runs without a problem. The problem with ps1 games being played ona ps3 is that the ps3 runs too quickly and has to “freeze” to let the disc catch up with itself. Resulting in my game freezing midfight. If it was a digital copy then i’d have no freezing problems and i’d gladly pay out £6.99 or something for a digital copy.

Hopefully one day customer care in the EU will actually be taken seriously (another thing that annoys me is the fact that the americans went through to protect their gamers bank accounts… we’ve had nothing to help protect us from fraud when our PI was stolen)

JohnMc-MMA 23 June, 2011 @ 12:47 pm   392

Gincairn. It doesn’t matter who released/es a statement at this point. It just comes across as nothing more than damage control and saving face. I don’t believe a word of it and neither should anybody with some common sense. If there was going to be a problem getting Skarlet to us this week then a statement should have been issued on Mon or Tues warning is ahead of time not to expect her. Instead they waited until after the fact [again] to tell us and hope we’ll calm down and keep waiting to get the content.

windowsmsnlipi 23 June, 2011 @ 12:59 pm   393

So that means i just paid €3.00 to much because of a stupid technical issue , altho ppl like us can recognize that somting is wrong with this but not sony itself , thats kind of weird , anyway at least they got €3.00 profit for every1 that already bought the pack , thx

scally6 23 June, 2011 @ 12:59 pm   394

GUYS,the mortal kombat dlc is priced at 3.19 now

zombie665 23 June, 2011 @ 1:00 pm   395

Yes ive paid the over priced klassic skins dlc pack. will we get a refund to out ps wallet like beyond good and evil purchases did?
Come on we need something from you guys Sony!! Other than “oh the updates done for this week, the work experience rent boy has done his hours work updating the store, theres nothing we can do regards getting skarlett to us and lowering the price of the Klassic pack till next week!!”


zombie665 23 June, 2011 @ 1:01 pm   396


fuschi82 23 June, 2011 @ 1:02 pm   397

“Unfortunately, due to some technical issues, the Mortal Kombat Skarlet DLC will not be available to PSN users in Europe until next week. We apologise for any inconvenience but assure fans that Skarlet and her fatalities are on the way.

To clarify the posted price of the Classic Skins pack on PSN is incorrect and is currently being rectified to £3.19 for UK users and €3.99 for European users.”

I don’t believe one word. Technical issues? Was that the reason for classic skins coming late too?

Gincairn 23 June, 2011 @ 1:02 pm   398

@JohnMc-MMA While I agree it’s nothing more than damage control on their part and that the timing is inappropriate, I still think that the answer should have come from Ross or James as opposed to having to find it from another source.

That Warner were quicker off the mark than Sony is just another sign of bad faith. And in all honesty, every Sony customer has had their patience tested more than enough recently.

    Ross McGrath 23 June, 2011 @ 8:38 pm    

    Just for the record, we were in constant contact with Warner and I agreed that I wouldn’t post anything here until after they made an announcement.

windowsmsnlipi 23 June, 2011 @ 1:10 pm   399

Its unbelievble how thy are just ignoring all this ..

Tridentmorph 23 June, 2011 @ 1:16 pm   400

Ross and James, disappointed to see still no one has responded to peoples comments, guys you are not doing Sony Europe any pr favours. Don’t be scared, its only the internet.

Omegabug2003 23 June, 2011 @ 1:20 pm   401

From the US Playstation Blog:

[As a quick reminder, we will be offering two free PlayStation Network avatars for all purchasers who pick up Beyond Good & Evil HD within the first two weeks of launch. I personally will be switching my avatar to Pey’j (he’s a pig with a wrench… what’s not to like?!)]

Why didn’t we get avatars for BG&E evil 🙁 I’d pay for them too 🙁

kingcrowbaruk 23 June, 2011 @ 1:29 pm   402

Well if you bought it on day one you did pay for it. That’s what the price hike was for, subsidising the US users avatars but we don’t mind, we’re Europeans, we like to pay over the odds, over and over again. ;p

Selleck 23 June, 2011 @ 1:35 pm   403

I hope we will get a refund…

    Ross McGrath 23 June, 2011 @ 8:42 pm    

    You will of course get a refund for the difference if you bought at the incorrectly increased price.

lewis-martin-1 23 June, 2011 @ 1:42 pm   404

Thank you for lowering the price i bought it now and tanks to the poster who said skarlett will be out next week sorry about my rants was just really looking forward to these dlc’s

Z4C-22 23 June, 2011 @ 1:43 pm   405


Don’t hold out too much hope, but with abit of luck someone has a braincell between the team and will sort it out.

Omegabug2003 23 June, 2011 @ 1:51 pm   406

Still not had the BG&E refund despite calling Customer Care last week as requested in the update.

    Ross McGrath 23 June, 2011 @ 8:43 pm    

    They’re working through a back log – you will definitely, definitely be getting the refund.

emptytankard2 23 June, 2011 @ 1:56 pm   407

@HerrSpiegelmann i do agree it is very annoying about the price of the klassic skin dlc and not having skarlet. if i had of known these problems would occur i would have got mk9 on xbox but as I have finally got all the trophies including my kung fu is stronger(772 hours) i would not get it for the xbox now. it is a shame that it isnt up but im sure we can wait one week. do psn users get the season pass thing where we pay for 3 of the dlc characters but get 4

timmo2000 23 June, 2011 @ 1:59 pm   408

look we got kraots form day one xbox get one free dlc character so wat at the end of the day we still have one more character and one more stage then xbox so its only fair they done something for xbox users so u have to pay an extra 5 euro its no big deal

MorganTPN 23 June, 2011 @ 1:59 pm   409


I think that is an Xbox exclusive deal in place of them not getting an exclusive character at launch where we got Kratos.

eri_7783 23 June, 2011 @ 2:00 pm   410

I would like to THANK YOU the guys here who posted and made the right complains related to this MK situation. I believe that it was our merit if things changed because I(personal idea) don’t think this was an innocent mistake(they tried but failed to get more money from us).

grizla75 23 June, 2011 @ 2:06 pm   411

Unbelievable! Could anyone please tell me why any of the idiots asking for MK refunds should get one? You all knew it was overpriced but still bought it! Its because of people like this that they can charge £50 for infamous2 and still sell hundreds of copies. It seems that there truly is one born every minute.

timmo2000 23 June, 2011 @ 2:07 pm   412

totaly agree wit grizla75

jeanlebeer 23 June, 2011 @ 2:14 pm   413

So glad for waiting just 1 day and paying 3 euros less. Not buying when we are treated bad is the best motviation to change prices!

ChrisandJulie 23 June, 2011 @ 2:19 pm   414

Ross…Can you PLEASE and change the price on Lego Star Wars III – the Clone Wars for PSP.

On the store update it says it is £23.99 and has been put on the store at £31.99.

How many more times do we need to ask without being ignored!

Z4C-22 23 June, 2011 @ 2:21 pm   415


Common sense sadly isn’t a gift for all 😉 some missed out on it from birth…. on a sadder note, it seems sony regularly employ such people and leave them in charge of services.

It was once said that if you filled a room full of typewriters and monkeys, between all the monkeys they’d manage to write the entire work of shakespear. Perhaps this method is how sony EU go about “working”

Its getting to the stage where people will stop buying anything that comes out in a store update for a couple of days incase the prices are wrong again. Ideally there shouldn’t be a error in the first place… too much to ask.

Not even bothered if sony delete all my posts in future, if they don’t like it then get their act in gear and work harder to stop these problems in future.

Lord_Gremlin 23 June, 2011 @ 2:23 pm   416

We better get a refund. And don’t tell us it’s impossible – it was very much possible with Beyond Good&Evil!

King_Kendorjia 23 June, 2011 @ 2:31 pm   417

@ grizla75: I don’t know what kind of a world you are living in but the one I, and a lot of others, live in there is this thing called value of a product. If the costume pack’s original price should be € 3.99 (thus it’s value) and one pays € 6.99 for it due to a mistake it is only fair one should get a refund. Your rant about knowing it was a mistake is ridiculous. For one I didn’t check US prices so didn’t know the difference and even if I had I wouldn’t have given it much attention as a lot of products are more expensive in the EU store compared to the US one. Also while it may only be 3 euros it’s about the principle. Due to a mistake made by Sony/Warner the customers should be penalized? Well if that’s how you like to live your life then you’ll fall victim to a lot of schemes I’m afraid. It’s people like you who make huge companies think they can get away with these situations!

jerry88pl 23 June, 2011 @ 2:33 pm   418

@423 Well it’s possible, but i think anyone still didn’t got refund. I didn’t :/ ( yes i have bought the game day one) now because of this no buy day one for me on ps store.

    Ross McGrath 23 June, 2011 @ 8:51 pm    

    Your BG&E refund is coming, all eligible consumers will receive it.

kivi95 23 June, 2011 @ 2:36 pm   419

James i bought Beyond good and evil last week but how can i not have got the 2 free avatars i was supposed to get?

Lord_Gremlin 23 June, 2011 @ 2:38 pm   420

It is indeed all about principle. It is a perfect test of Sony Europe right here. We’ll see if we get a refund and spread the word of result.

Because next time it will be a $15 game priced $30, then a $30 game priced $60…
I seriously want to give WB, NRS and Sony a finger on the matter. I’ve already paid $135 for collectors edition of MK which has [DELETED] plastic statuette and 1 DLC skin, and I’ve been happy anyway. And now they actually resort to stealing [DELETED] 3 euros from me? When I was ready to buy all the DLC anyway?
Seriously? In that case that stolen money would be the last money those 3 companies ever get from me.

    Ross McGrath 23 June, 2011 @ 8:58 pm    

    Anyone affected will be getting a refund, and we apologise for the mistake.

    There was no intent to steal anything from anyone, unfortunately mitakes do sometimes happen.

Catkiller1 23 June, 2011 @ 2:47 pm   421

@ 425

Same here.

I have no refund, but it was stated to me by the Customer Support team that it can take up to 3 weeks to appear within your PSN wallet.

If no refund by the 3 week period then obviously complain!

Lord_Gremlin 23 June, 2011 @ 2:48 pm   422

Hm, just called tech support (Sony Russia). They say that if price was indeed wrongly set and publisher originally set lower price the difference in price will be refunded automatically.

Catkiller1 23 June, 2011 @ 2:51 pm   423

To all complaining at no replies:

Ross did state that he would be back on Friday, so in his defence he hasn’t done anything wrong.

Would have been nice if other Moderators replied though, as I can’t believe there is a limited number of Staff that reply to certain sections!

If the team require another Moderator to sit & reply to Posts on the Blog all day, then i’m here lol!

grizla75 23 June, 2011 @ 2:55 pm   424

@King Kendorjia

Ha ha, you seem to be arguing against your own point, if someone has willingly downloaded a product from store you would imagine they were happy with stated value of product, no one made them buy it.

The second half of your “rant” is less coherent to say the least, how does an attitude like mine, ie one who almost never pays for any DLC, encourage companies to charge more?

Have a word with yourself pal.

Catkiller1 23 June, 2011 @ 3:04 pm   425

@ grizla75

Totally agree, no one made them buy it, but if a reduction has been made due to an error, then obviously that person is owed said monies, back into their account.

I think purchasers are ranting as it’s been nearly 2 weeks & no refund.

Purchasers are probably getting worried that they were just palmed off & aren’t actually going to receive their refund.

I was told to wait 3 weeks & yes I still bought it as I thought £9.59 for it was an excellent price hence why I purchased it.

A pleasant surprise that it was an error as I will receive £3.20 back for something else.

If everyone else is owed the refund & nothing appears after 3 weeks then that’s when I will complain.

Carnivius_Prime 23 June, 2011 @ 3:16 pm   426

@catkiller1 you were told 3 weeks??? I was told by Sony customer support it would be a few days.

‘As you’re aware, there was a slight error of the pricing of this title when it became available on PlayStation Store and that unfortunately it was initially, and incorrectly, priced at £11.99. The price has now been corrected to £7.99 and as you purchased this content prior to the amendment, we are in the process of crediting your account wallet with the difference. You should see this amount as available balance within the next few days. ‘

Which is why I asked in my original message here as it has been very much more than a ‘few days’. Ok the game is worth the full price (although if it was to have been that price then it really should have had a full trophy sense and to be honest the game is pretty short) but I’m a bit broke the past week (one of those times where nearly every darn thing breaks at once and needs replacing) so I’d quite like that few pounds back in my PS wallet even just to get my Doctor Who comic 😛

Omegabug2003 23 June, 2011 @ 3:27 pm   427

Well I think the issue is lack of communication from the people that post the updates. People are obviously going to get a bit miffed if they post a comment and don’t get a reply.

I’ve just been in touch with the Playstation Customer Care Team again and they said that they are working on getting the refunds out as soon as possible.

As for the BG&E avatars, the product specialist says that it is a offer for the US territory only and that we may or may not get them over here.

ChrisandJulie 23 June, 2011 @ 3:44 pm   428

what is the customer service phone number please?

Exedore4970 23 June, 2011 @ 3:46 pm   429

So, since the previous price for MK skins was wrong, we have to get a refund now.

    Ross McGrath 23 June, 2011 @ 9:01 pm    

    And you will indeed, but please be patient if it takes a while.

Omegabug2003 23 June, 2011 @ 3:49 pm   430

@435 it’s 0844 736 0595

windowsmsnlipi 23 June, 2011 @ 4:44 pm   431

If the price for the mk dlc was indeed a techinical issue , we should all get oure refunds , i did say ‘should’ tho

King_Kendorjia 23 June, 2011 @ 4:59 pm   432

@ grizla75 :

First it is very disrespectful to laugh with someone’s opinion even if you don’t agree so could you behave a bit more mature? Obviously there are a lot of youngsters on here but let’s try at least to keep some level of respect towards one another. Cheers.

Now, I didn’t argue with myself. Yes I bought the pack for € 6.99 and thus agreed with set price however that was not the price it should have been. Even if I didn’t mind paying that amount so in the end I do deserve a refund as I never should have paid as much in the first place.

And people like you being said reason has to do with the fact that you come across as saying too bad for you and thus wanting us to ignore our situation meaning Sony gets away with our ‘undeserved’ money.

kingcrowbaruk 23 June, 2011 @ 6:21 pm   433

To quote Henry Frankenstein

Look! It’s moving. It’s alive. It’s alive… It’s alive, it’s moving, it’s alive, it’s alive, it’s alive, it’s alive, IT’S ALIVE!

Welcome back Ross.

    Ross McGrath 23 June, 2011 @ 9:02 pm    

    Heh, thank you, sorry it took so long and I’m sorry you’ve had to deal with the issue. I promise we’re doing all we can to set everything right but pleae bear with us if it takes a little time.

PyramidHead07 23 June, 2011 @ 6:51 pm   434

PS1 games. Parasite Eve, Silent Hill, Dino Crisis 1 & 2 and Resident Evil 3 PLEASE!!! 😀