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Welcome to PlayStation 4

PS4_lauch_560px

Today, in 20 countries across Europe and the wider PAL region, PlayStation 4 goes on sale. It’s a huge day for everyone here at Sony Computer Entertainment Europe and, more importantly, it’s a huge day for gamers. After years of hard work from our brilliant hardware teams, the most powerful gaming console ever created is now in your hands and you can finally experience our vision for the next-generation of gaming.

Since PS4 was first introduced to gamers at our New York event back in February, we’ve been happy to see our decision to create a sophisticated, connected and gamer-focussed console resonate with both our community of players and the media alike. Critics have hailed it as “a pure gaming thoroughbred” and “an exceptionally well-crafted console”, and we’re confident you’ll agree.

Of course, it’s not just about raw power – it’s the games that matter, and with 20 titles available to purchase today, including Killzone Shadow Fall, Battlefield 4, Resogun, FIFA 14, Call of Duty Ghosts, Knack, and Assassin’s Creed IV Black Flag, you have a huge range of phenomenal software to choose from.

And this is just the start. With over 180 titles currently in development, including Destiny, inFAMOUS Second Son, DRIVECLUB, The Order: 1886 and a brand new Uncharted adventure, our journey has only just begun.

While the games might be the PS4’s core focus, as ever, we’re also happy to offer you a huge range of entertainment services, with 18 apps available for download today, including NetFlix, iPlayer, Music Unlimited, Video Unlimited and many more to come. Not only do you have the best games at your fingertips, but a complete library of movies, music and video too.

Whether you made it out last night to celebrate with us at one of our many launch events across the region, or are patiently awaiting the knock of a delivery man this morning, we’d like to thank you for choosing PlayStation. PS4 exists for you; you’re the reason why we continue to push at the boundaries of play, crafting experiences you’ll not see anywhere else. Please enjoy your new console – we can’t wait to hear how you, the players, get on.

96 Comments
2 Author replies

Thanks Jim.

Thank you Jim, and thank you Sony, thanks to everyone involved from concept right through to dispatch.
Thank you to The Players.

Now where is the courier with my PS4?

Congratulations on a succesful launch, where ‘next gen’ becomes ‘current gen’ all across Europe!

Greatness has arrived!

Congratulations to the entire PlayStation team for a fantastic new console! Thanks a lot for the hard work so far and I’m hoping for a lot of great updates in the future too!

Czech Republic is only 14 days till launch :) Ou, those will be the longest 2 weeks in my life :(

BBC Breakfast News. “Parents complain their kids play video games for hours on end”. Jim says “they should be better parents then”. Great, well said Jim.

Thanks Jim.
I was there at midnight launch for PS3 many years ago. But unfortunately both GAME and HMV closed down in my hometown and unable to be there at midnight launch of PS4.

I preordered PS4 and it will be delivered today.
I took day off work but I realized few days ago that the console will be delivered at my WORK!
I gotta pick it up before it even reach there!

Thank you Sony for recreating that feeling I had when you wake up and creep downstairs on Christmas morning except it’s the 29th November, I’m 34 and the delivery man is Santa. Ha ha.

Just a pitty there wasnt enough stock to go around as many of us are without the next generation

Congratulations on the launch. I’m sure it’ll be a success over time.

I’m waiting a year before getting one though. Then the firmware and first production run issues will be ironed out. The PS4 doesn’t have any games I want either, at the moment. It’s all a little dull and uninspired.

Since you killed WipEout and the PS4 doesn’t launch with an awesome next-gen WipEout game I have no reason to pick up a launch unit. I’ll make the jump when it has enough exclusive games that appeal to me.

It was the first time i went on night opening to buy a video game system. It was very fun :) And so far I’m very impressed by ps4, im sure it will impress even more in the near and further future

12

Congrats For Gamers across Europe , Sadly Gonna wait untill december the 13th to get our lunch In Middle East, Thank you for keep us waiting untill everybody gets their PS4 Mister Ryan .

Congrats on the PS4 and the Playstation family in general. Today has been far to long in coming and all im waiting for now is the nice delivery man to bring me the Next Generation of Gaming on the only platform its worth playing on.

Cannot wait to see how the PS4 evolves over its lifetime and what games, third-party or exclusives join its already stellar launch line up.

Thankyou and keep up the amazing work.

14

Cheers Jim!

15

Congrats on a great launch Sony

Picked mine up at midnight, don’t seem so long since I did the same back in ’95, yet another magnificent game-machine you guys have pieced together (yes, that’s all I ever use my consoles for)

Been digging into the PS+ games all night. Time to get a little shut-eye before digging into Killzone and Knack over the weekend

There are some awesome games on the horizon, but with the ever increasing dev-time of games I’m not really expecting the PS4 to overtake PS3 in game-hours for some months, but it’s a great investment all the same.

Best console ever, comes to mind.
Hopefully the music and video support won’t be too far away.

Any idea what happened with the store update?
A number of items appear to still be missing like VidZone and the Lego Marvel demo.

Also any idea when the Content Information Screen is coming back online?

Been playing with the PS4 all day, lovin it

TehPhilosopher 29 November, 2013 @ 09:03
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Picked up mine, so excited!

I got concerned about the warranty, though. The clerk told me that their and Sony’s warranty is only one year. But in the EU we automatically get a two-year warranty, see here for the regulation: bit.ly/nR9iSp Sony can’t change the regulation.

This is really poor form from Sony, I hope you will officially clarify your position that it is indeed a two-year warranty!

Thankyou jim for those kind words of wisdom i was the first four in line at ebgames in joondalup perth western australia and got some free stuff aswell awesome its the first lauch i’ve been to and it was hell worth it i’ve had no trouble with my PS4 console sofar loving the standby mode charge controller mode you should have done this for the PS3 cause i was really annoying have the console going to charge the controllers is ther any plans to do it for the ps3? I still have our original bulky ps2 at my bros place! But he never use it now!!

19

Mine is out for delivery!!!! :P

I have a few ps3 titles to play through I promised I would, always would like to try all the uncharted I missed and still playing the amazing last of us, dragons dogma and Tomb raider.

but I just wish to say an amazing and flawless launch and console in ps4 and let us hope all of you working hard for us gamers are rewarded in some way.

Thank you Sony for another gen of surprises to come

What can I say picked my mega bundle up at midnight, raced home, updated, downed, played and used voice and facerecognition. It look great stood proud next to my tv and it was simple to setup and connect to the cloud services.

Did a mention the companion app and vita oled looks and works like a dream! Plus one of my pet hates which is small text on the system menu’s has been addressed and I can now sit away from my tv and still read the text. Lol

Well done sony.

Cheers Jim but, in my opinion, I think it’s quite cheeky to actually call out services like Video Unlimited in your missive when such a service is only available in a small handful of SCEE regions, with SCEE refusing to provide any information regarding its expansion despite repeated requests for updates.

If you really care about your customers (outside of the UK) it’s time to face the music and at least provide an update, even if that update is “there are no plans to bring these services to other regions”. It’s been, literally, years since we’ve heard anything. I don’t expect an informative reply to this comment; SCEE have dodged this question for years and will continue to do so.

Thank you.

Okay Jim, you successfully released PS4, so isn’t a time to go back to PS3 and finally give us an option to delete that insulting Singstar crap from our XMB?

TehPhilosopher 29 November, 2013 @ 09:22
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More on the warranty: Apple had to change their policies to be in accordance with the EU regulations mandating a 2-year warranty. Apple had to pay hefty fines for false advertising, and I’m sure Sony wants to avoid that :P Here more: bit.ly/19QfQns

I hope Sony will change their policy quickly!

Mine is being delivered today between 13:02 and 14:02 today.. At least I have my PS3 and Vita to occupy me until then.

I hope Sony continue to bring amazing games to this new generation like we had for the PS3; Puppeteer, Beyond: Two Souls and The Last Of Us.

Looking forward to playing with the best people on earth with the best console on earth, PS4.

#GreatnessIsHere

grts
have mine
very confusing menu first time , stil looking where i can put touch movement on to use in menu .

26

DPD aren’t bringing mine until 3.30pm. The sadists.

Can’t wait to open the box. My PS4 is currently en route. Thank you and congratulations at the same time!

Not pre-ordered because i wanted to see the specs first…. Now impossible to buy this year beacuse there are to little availaible consoles in Benelux :(

I’m heading to Gamestop right now to pick up my preordered PS4 with Battlefield 4! See you on the other side. :)

I’ve got a question: I live in the Netherlands and I’m considering buying the PS4 in the US in a few weeks, but will the ps4 run in Europe, or will there be any problems with the upcoming games?
can’t wait to play it!

I was at the midnight launch at GAME and picked up my shiny new PS4, its all set up and ready and waiting for Sky to sort out my broadband problems so i can get online and update my new baby, for now i’ll just play offline :( Congratulations on a successful UK launch Sony XD

32

Just waiting my delivery from amazon. Got my 1tb HDD all ready and waiting.

BiscuitPumpkin 29 November, 2013 @ 10:25
33

Should I call in sick?

Congratz Sony with the launch of PS4 across EU region!

13 days till Greek launch..thx you sony for making ps4 affordable!

@BuscuitPumpkin

Definitely XD

Wild_Dark_Shadow 29 November, 2013 @ 11:04
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Already have mine =D let’s play ;)

38

Buying a console that early is awesome, but not the wisest thing someone can do. I’ve learned my lesson the hard way by getting a ps3 a couple of weeks after release. Still there’s gonna be way too much fighting to resist the urge. If everything goes as planned and the desire doesn’t overcome me, this time next year with a bunch of free games from plus and a good bundle, will be amazing. I just hope Sony won’t go back on their word about supporting ps3.

Thanks team SCEE I greatly appreciate all you do for the gamers!
I am literally looking out of the window for YODEL delivering my PS4!!!

40

My PS4 is set to arrive on december 20th. I can’t wait! :)

Disappointed with the lack of consoles shipped to Sweden. Pre-ordered in august and didn’t get one. Pretty much no stores sold it today, just for people who reserved one. Oh well, enjoy you who eventually got one.

42

Courier just delivered the future to my door!
Thank you Sony and all of you design guys for producing the best console in the PS4.

See your interview on BBC Jim, Brilliant. “You need to look after your kids a bit better! We feel that parental responsibility is of the utmost importance.” – Jim Ryan

Dpd will be here between 4-5pm today so while I wait to play on my next gen thank you ps+ for grid2

45

Well, after being extremely worried about the DS4 design (DS3 is perfection imo) I ended up pleasantly surprised. The controller was smaller and lighter than I had expected and positively reminded me of the traditional design in that aspect. The Xbox controller influences started to show their mark after a while though.. The joysticks are better than expected when playing casually, but bring some issues for the real deal.. Clicking the joysticks while holding them in a position (sprinting for example) feels REALLY awkward to me, like I suddenly have to hold my controller in a different position real quick just to get it done..

../..

46

R1/L1 buttons are way too small (giving them more of a secondary function like the bumpers on Xbox), and aren’t in the most optimal position in junction to the handles, which I think are too big and not curved enough. Defintely makes the thing feel a bit convulsive to me, putting some cramps in my hands.. Also don’t like how you have to push in the Dpad and facebuttons harder, and how they make that awful clicking sound. They’re also positioned a bit further from the joysticks which makes the transition slower and more awkward. All in all it’s greater than I expected but can never come close to the traditional design, which is a work of perfection imo.

were is my post

48

One small question. Is it better to put the console in standby or turn it off completely? Or does it make no difference?

I really hope I can grab one at launch in 14 days. I have AC IV and LEGO Marvel on the way, getting me even more psyched for the experience. I think I’ll spend the time until launch playing Ni no Kuni and watching twitch streams – that should keep me occupied.

ok original post didnt go up basically i think the ps4 is really bad cant play cds mp3 or mp4 through usb cant change background /theme playroom gets boring after 2 mins cant play ps3 only 2 games for plus members instead of the 4 homescreen is basic compared to ps3 so is internet browser thinking about going xbox one

We can’t wait for the Greek launch!!!! :D

52

Feeling the PS2 vibe all over the PS4, and it feels really good Jim. A true thoroughbred Playstation!

53

Never change Sony.

Can’t recover my psn account because of server communication issues.

54

Not enough consoles in the uk . . . How can you pre-order 5 months ago and still not get it on day of release ? . . . Local supermarkets had 10 consoles each with a queue of 100 ? Where can I get a console in derby ?

55

Not enough consoles in the uk

56

Did anyone else receive a bricked console today or was it just me? very unhappy. Got it delivered at 8:10 this morning and all i’ve been able to do is watch the power bar flash in blue.

57

Anyone else having problems signing on the webstore?

It’s AMAZING :P Got mine today & changed the hard drive & set it all up & it was soooooooooo easy to do then put in the ‘KillZone:SF’ disc i got & went to sit down & it was ready to play!?!?(well it seemed that fast) :D THE FUTURE IS HERE!!! ;)
+ Set up Remote Play & that was EASY
+ Set up connection with my Z1 phone & that was EASY
+ Downloaded stuff from the super FAST(wish PS3’s PSN Shop was this fast) PSN Store & that was EASY etc etc
This is how things should be really i.e EASY to set up ;)

Cant sign in to PSN on the PS4 :(

60

I’m really liking the user interface too! I thought there would be way more “horizontal” scrolling, but as long as that important bar on top (the one with the store, trophy, settings,.. section) doesn’t add more icons to it and they all stay in one frame like that, I really do love the simplicity and look of it! I was worried about that too since I loved the XMB so much. The latest PS3 store design (which I personally hated, sorry) works surprisingly well as a UI! The sound and audio really amazes me too. Everything (in Killzone atleast, so far) sounds much more crisp and clear and you can tell every sound apart from another. Is there a way to lower the sound of the controller’s speaker by the way?

61

Love how the lightning goes through objects now, although I still have to get used to the glare sometimes :p It basically looks and feels like playing a pc in many ways :d
Also, the console is quiet as a mouse at this point! :o I think it even beats the original ps3 and slim ps2 in that aspect! I hope it doesn’t get worse though (from smoking and dust and whatever:().
Since every PS console so far hit a strive of perfection imo, I am always worried about changes to the previous system. Particularly the Dualshock this time, which I surprisingly still love, but don’t find perfect anymore (atleast not for quick and competitive gaming). But somehow you guys always manage to pull it off, and continue to positively surprise me! With love, as always.

@DarkArchoNx66

Yeah it works i just tried it(it was a bit slower to start up tho, maybe everyone has got there PS4’s now & the network is slowing down a bit maybe) It was much faster to load at 11AM’ish today;)

It may work for regular sign in but when setting up for the first time all in getting is “an error occurred during communication with the server”….

Yea PSN crashed

no one can sign in :(

65

I can’t sign in at all, but here on the website it’s fine :/

Can’t sign in

Dissapointed by the low supply in Finland.I didn’t pre-order so probably wont get it till maybe january :(

68

Cant sign in to psn, problems with server (nw-21201-7) been trying for ages!

69

Not been able to sign in yet,
The lack of information from Sony on these network errors is bad for a launch day. Checking everywhere to see if it was the PS4 or the network, I had to rely on THE PLAYERS for the information.

Come on Sony not being able to sign in to our accounts and no notification of what’s happening is poor.
Can’t do very much tbh.

70.1

We are aware some users are currently experiencing issues logging into PSN on PS4 due to the heavy traffic we are receiving. We’re investigating and will update. Thanks for your patience.

at least on the uk blog you have an answer… u should invest in servers farms like MS, cos now that everyone will pay to play online on sonys console, u should have a service as god as the other.. and thats not the case at all…

72

I can’t log into PSN..

Cant log into PSN for last several hours, tried well over 100 times, variety of errors, still no official update on sony sites…. terrible communication from sony

Same old same old, with Sony.

If they had a smooth release, they’ve be on here talking to everyone about how great they are and tweeting about it.

They have a release that see’s most people with a plastic lump, and unable to access their accounts to play games with their username or download new ones off the store, and they give everyone the silent treatment

So now, not only did PAL not get all the bonuses the USA got on the PS4 release… but we also got a shoddy one with no PSN access for most of us, and no communication.

Why do Sony hate Europe so much?

Here are som information on the status off PSN https://twitter.com/PlayStationEU

sony dont treat us the way they treat US, that because most of europeans players are so into playstation, that , they dont have to make any effort, cos we still buy these … especially here in france, in the UK xbox is more implemented.
i turned off my ps4 , tired of tried to sign on 100 times, no i go play mario world which is really great ^^
i really hope that in the evening we will have access to the psn , or else it wii be a real nasty launch.

77

Carl-G@ I wish it was just slow. For starters I kept getting some error ( I thought there was some trouble with my account) and then when I tried logging through the console all of my stuff were gone from the download list. Needless to say I almost had a heart attack since up to that point I hadn’t spotted anyone else mentioning anything.

is this one of these you just have to keep trying to log on kinda things?

cant belive i got a launch day console and i might not be able to game on launch day

Got a new message now

” sony entertainment network is currently undergoing maintenance”

When can we get any info. I want to see the console in action

80.1

Sorry, we are working hard on this now. Stay tuned to https://twitter.com/PlayStationEU for updates.

No update in twitter for an hour. Please keep us update

supersmith2500 29 November, 2013 @ 17:39
82

@Madis525:
Please be patient, hurrying them up isn’t going to do anything.

83

I’m very disappointed my console never arrived today. :( Was told in an email they would have mine ready for launch day only to find out yesterday afternoon I’m in phase two and have to wait like three more weeks. :( Sony needs to get a move on and get more in stock asap!

Got mine today. But, being kept for chrimbo day..!

Cannot wait

Congrats on the release , i grew up with this dream called ” Playstation ” so it’s a special day , really hope and believe that this generation will be even better than the last one . Getting my PS4 at end of January ( 29 Jan ) since I live in a banana republic … so cheer up guys remember that it can always be worse . I really hope Sony does something with the warranty though …

86

When I try to redeem codes it lets me put the code in and then why I press ‘X’ to enter, it takes me back to the start-up screen showing me all the apps (?) It does this with Battlefield 4 and with Assassin’s Creed 4, i.e. The only games that I have redeem codes for. Am I doing something wrong? Are they case sensitive? Do I need to include the hyphen/dashes (-)? If they don’t include the hyphens, then why are the codes separated into groups of four? I never had this problem with the PS3. Any help, please?

“We are aware some users are currently experiencing issues logging into PSN on PS4 due to the heavy traffic we are receiving. We’re investigating and will update. Thanks for your patience.”

No Fred, it wasn’t a case of ‘some users’ it was more like 90% of Europe! How can you honestly expect people to pay £40 p/a for PSN Plus subscription when the PSN infrastructure is so weak? Where the hell was the capacity planning before launching the console?! The US had the exact same problem when it was launched over there.

Sony knows how many units they have shipped, the PSN network should have been load tested prior to launch. It’s an appalling situation, especially when the C.E.O. of Sony Computer Entertainment answered a blunt ‘NO’ after he was specifically asked if there were any problems they envisaged on release! European launch in my view was a catastrophic failure. It took 4 hours just to get my PS4 logged in, I hope that this will be the first and last Playstation that requires a day...

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“We are aware some users are currently experiencing issues logging into PSN on PS4 due to the heavy traffic we are receiving. We’re investigating and will update. Thanks for your patience.”

No Fred, it wasn’t a case of ‘some users’ it was more like 90% of Europe! How can you honestly expect people to pay £40 p/a for PSN Plus subscription when the PSN infrastructure is so weak? Where the hell was the capacity planning before launching the console?! The US had the exact same problem when it was launched over there.

Sony knows how many units they have shipped, the PSN network should have been load tested prior to launch. It’s an appalling situation, especially when the C.E.O. of Sony Computer Entertainment answered a blunt ‘NO’ after he was specifically asked if there were any problems they envisaged on release! European launch in my view was a catastrophic failure. It took 4 hours just to get my PS4 logged in, I hope that this will be the first and last Playstation that requires a day one download before anything can be done with it!!

Another thing to add to the list of things the PS4 can not do cant add photos. WASTE OF MONEY !!!!!!

Yet another thing to add to the list of things the PS4 can not do link to a standard pc/laptop (not a tablet)

80% of what the PS4 can not do the PS3 could do on LAUNCH DAY and what it can do you could with the xbox 360( OK had to wait for kinnect to come out) THE voice command is not new tech. So far PS4 is WASTE OF MONEY !!!!!

Got my PS4 delivered by Argos 29/11/2013 at 10:34am set up in less then 10 mins was online downloading update, been gaming since no problems apart from TalkTalk being really slow. What a machine the PS4 is.
Now needs PS3 features to reach greatness.
Thankyou SONY

92

hopefully the video/audio player part will be fixed soon.

More importantly however: amazon needs new stock of consoles/bundles!

I am longing for the upgrade patch for 3d viewing on my ps4.

does anyone know if and when there will be another version of the sony hmz T3W.
I have read a few rumors that there will be released another version for the ps4
Am I right ?
when will it be released?

Hi there! I’ve just received my ps4, it’s set up and ready to go apart from I can’t seem to get on the psn? Every time I log in its telling me error due to communication problems with the server, is anyone else getting this problem? My log in obviously works or I wouldn’t be able to get on here :-/

darkassain2012 29 December, 2013 @ 07:01
96

Purchased ps4 approx 1month ago, set up,followed instructions, blue light, changed to white….message read, ” cannot connect to the network ” error code E80411302, after numerous attempts I got logged in, downloaded “black flag” played it when console could log in, occasional “log out” resulting in “character freeze,” game still cont, still can’t log in, changed hdmi lead, checked power lead, still no joy. Now the really bad part” sony r u reading this ? Called at retailer to xchange, no stock till jan 2014, given sony helpline 0844 7360595, no info given on opening of call, so you don’t know if office is open, call made 27 dec) recording given options to choose dept, ringing then cut off, tried various dept, same result, worst part charge rate :11pence per minute!!!!!, 28 dec sat tried 0844 8466 555, message said office closed, ok at least I know, tried again previous no 08448466555 same thing left me waiting after option choice, but no answer, again contacted retailer, they said...

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Purchased ps4 approx 1month ago, set up,followed instructions, blue light, changed to white….message read, ” cannot connect to the network ” error code E80411302, after numerous attempts I got logged in, downloaded “black flag” played it when console could log in, occasional “log out” resulting in “character freeze,” game still cont, still can’t log in, changed hdmi lead, checked power lead, still no joy. Now the really bad part” sony r u reading this ? Called at retailer to xchange, no stock till jan 2014, given sony helpline 0844 7360595, no info given on opening of call, so you don’t know if office is open, call made 27 dec) recording given options to choose dept, ringing then cut off, tried various dept, same result, worst part charge rate :11pence per minute!!!!!, 28 dec sat tried 0844 8466 555, message said office closed, ok at least I know, tried again previous no 08448466555 same thing left me waiting after option choice, but no answer, again contacted retailer, they said they were also having issues with SONY & faulty units……., end result is ps4 faulty, no answer from SONY helpline, charged 11p per min, can’t xchage as no stock.

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