Posted

An update on DRIVECLUB

More information on connectivity issues and the PlayStation Plus Edition

Hi everyone. As many of you will already be aware, the DRIVECLUB team has made the difficult decision to postpone the release of the PlayStation Plus Edition due to multiplayer connectivity issues following the game’s launch yesterday in North America and today in much of Europe. See here for a full statement on the situation from Evolution Studios.

The team is working around the clock to rectify these problems, and we apologise both for the delay in delivering the PS Plus Edition and for any difficulty that you may have connecting to the game’s multiplayer servers.

For live updates on the situation direct from the studio we encourage you to visit the DRIVECLUB Facebook Page and Twitter feed.

277 Comments
2 Author replies

Thanks for the update. Very disappointing though.

Not even a time frame …

I preordered the full game from my local retailer (in the USA) and was pretty bummed about the servers not working yesterday, but lets face it. Many games have issues on launch day, and some take longer to sort out than others. It sucks but it is what it is. When everything is up and 100% working and people are playing, those people won’t be thinking about two missed days of online play. They’ll be thinking “wow this is a great game” if they like it, or “wow this is a bad game” if they don’t. I personally am loving the single player “Tour” mode in the meantime. Good practice for someone who has been out of the racing genre since the original Forza and GT3.

Coolest thing I’ve seen in the game yet isn’t even related to the gameplay at all. The cars are at the starting line and I’m just watching the pre-race camera roam around the map (which they all look really good). The camera pans over the cars and I see a plastic grocery bag blowing towards my car. I’m like “noes, don’t l...

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I preordered the full game from my local retailer (in the USA) and was pretty bummed about the servers not working yesterday, but lets face it. Many games have issues on launch day, and some take longer to sort out than others. It sucks but it is what it is. When everything is up and 100% working and people are playing, those people won’t be thinking about two missed days of online play. They’ll be thinking “wow this is a great game” if they like it, or “wow this is a bad game” if they don’t. I personally am loving the single player “Tour” mode in the meantime. Good practice for someone who has been out of the racing genre since the original Forza and GT3.

Coolest thing I’ve seen in the game yet isn’t even related to the gameplay at all. The cars are at the starting line and I’m just watching the pre-race camera roam around the map (which they all look really good). The camera pans over the cars and I see a plastic grocery bag blowing towards my car. I’m like “noes, don’t litter on my Ferrari!!” And the bag bounces off my car, off a few more, before blowing down the track. Was really cool lol

1.3

Its doubly disappointing for those of us who were mostly wanting to play it offline anyway, at least initially.

It has to be one of the most unlucky titles produced by Sony… today’s situation totally killed the hype.

I’ve not spoke to a single person who was hyped, or even looking forward to this title.

I have no doubt there ARE people who were looking forward to it, of course; but no one I’ve encountered.

its not DriveClub – its DelayClub ^^ – delayed on release day.

So Evolution Studios basically :

1. Organized a deal with a limited edition of DriveClub that all PS+ accounts would get
2. Made the PS+ edition require online
3. Set the PS+ edition up so that it would use the same infrastructure as the normal edition
4. Scaled the server infrastructure horribly wrong, making both the day one purchasers and the PS+ accounts extremely unhappy

Problem for me is how they could do both 2 and 4 when they must have some knowledge of how many PS+ accounts there are. Why not skip making it require online?

3

PS4 players pays for the online game (PS+) but the servers are still useless. Why don’t you improve the servers?!

Did you read this AT ALL? That is what they are trying tot do.

3.2

@Helrain: Improving the servers is not something you do on one single day. They knew perfectly well this would happen, and should have planned ahead, by getting enough servers online PRE-launch, or not schedule the full and Plus edition at the same day. They could easily have scheduled the PS Plus on October 1st, the ACTUAL correct date for the Plus update anyway.

This is just poor planning.

European_Gamer 08 October, 2014 @ 15:55
3.3

Here is a quote from the Sony CFO (found at DualShockers) and Andrew House has said similar things.

“Our forecast included investment in networks. As you know, currently we have almost 52 million users and as you may know PS4 has social networking features that double or triple total traffic and sessions. That requires the network investment to handle those kind of sessions and traffic.”

“As for the progress of the investment, we have been investing, but we are forecasting significant increase in the later half of the year, during the year end season in November and December, so investment in the network services will be increased in the latter half of this fiscal year.”

“About of the order of magnitude of the investment, that has quite the magnitude, but at the same time the magnitude is almost at the same level as the payment fees level.”

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1

Any chance those of us in the UK who’ve paid for the digital game being able to unlock early?

4.1

I doubt they’d do that as it would put more pressure on the already overloaded servers they are trying to fix

Being a software engineer I know how horribly wrong things can go when least expected. Best of luck to the team.

LordDagoth4US 08 October, 2014 @ 21:14
5.1

True, but when they can’t even be bothered telling us and they have to get Fred to write the blog post….
They don’t seem to care about their customers, and therefore the customers stop caring about their problems and expect promises to be delivered on.

Sure, what’s a few more days/weeks when we already had a big delay? Pft. After the big delay, there are still issues… Come on! We’re paying to play online, get this stuff done in a big scale beta test or whatever. I feel bad for the people who paid full price for this game and the PS+ subscription. What a joke.

thefourfoldroot 09 October, 2014 @ 18:09
7.1

But are they don’t servers? As I understand it it’s an issue of too much traffic for the servers. The fact that we are paying for psn therefore is not relevant. It’s not anything to do with Sony. But I might be wrong

FreddyGPaulsen 08 October, 2014 @ 14:38
8

And you found out this just now because ? Don’t you run betatests ? Or tests in general ?

A reviewer on a Dutch site says he experienced these server issues last week while reviewing the game, so they must ve been aware of these problems for at least a week. At least we are being informed this time so thats an improvement.

dunderhoken82 08 October, 2014 @ 14:39
9

Where to buy a Flamethrower? Handy thing right now…

10

This is what happens when you go on hype, expect everything to go smoothly and don’t test the ******* thing.

LordDagoth4US 08 October, 2014 @ 21:12
10.1

Last week when there was another blog post about this game I predicted two things:
1. The game would be delayed again (as it was just before the console was released).
2. That their attitudes to their customers wouldn’t change.

I got a chastising retort from a member of the dev team telling me that was an unfair judgement and that no such thing would happen.
DriveClub? Apology? Now?

Then again if I got my first prediction right then the second probably happened as well. Even this post was released by Fred, not a member of the dev team. It just goes to show how much they really care about their customers. Not at all.

10.2

Fred is presumably a PR guy, this is EXACTLY what his job is. The devs on the other should be busy trying to improve the server code if its not handling as many people as they expected. I would much rather they do that than waste time on here.

As long as SOMEONE is keeping us informed, it doesn’t matter who.

11

Fingers crossed this is resolved before the UK launch on Friday. Was looking forward to getting my teeth into this.

AlphaSpookster 08 October, 2014 @ 14:40
12

Any idea whos servers they are using?? Is it their own or Sonys??

12.1

Probably some servers in Tajikistan considering the service.

13

1. Sony promises that people who pre-order the PS4 and have a PS+ subscription will get the game for free.
2. The game is delayed.
3. Sony announces that the ps+ version will be slightly shorter than the original
4. It is revealed that the ps+ version will get only 1/5 of the game, thus being a demo.
5. The game causes the October ps+ offers to be pushed back a week (for what reason, we still don’t know. and boy, that sure worked well)
6. From what i read from ps+ users in japan who were able to try the game before they deleted it from the psn, it really is a small demo. Out of 10 events you have access to 3. In order unlock the other 7, you need 14 stars. On completion, the 3 events offer only 12 stars. (still hope that they will fix this).
7. The demo is delayed again because Sony feels that people who payed for it deserve to play it first.

This comes to my following conclusion: most PS+ subscribers (including myself) have mental issues. We get lied to and treated like garbage (c...

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1. Sony promises that people who pre-order the PS4 and have a PS+ subscription will get the game for free.
2. The game is delayed.
3. Sony announces that the ps+ version will be slightly shorter than the original
4. It is revealed that the ps+ version will get only 1/5 of the game, thus being a demo.
5. The game causes the October ps+ offers to be pushed back a week (for what reason, we still don’t know. and boy, that sure worked well)
6. From what i read from ps+ users in japan who were able to try the game before they deleted it from the psn, it really is a small demo. Out of 10 events you have access to 3. In order unlock the other 7, you need 14 stars. On completion, the 3 events offer only 12 stars. (still hope that they will fix this).
7. The demo is delayed again because Sony feels that people who payed for it deserve to play it first.

This comes to my following conclusion: most PS+ subscribers (including myself) have mental issues. We get lied to and treated like garbage (certainly not as human beings), and we still play money for this. We deserve it.

13.1

*pay.

PS: this site really needs to add an “edit” button.

dunderhoken82 08 October, 2014 @ 14:43
13.2

SPOT ON !

13.3

They never promised #1
#4 is inaccurate

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12
14

Thanks for the sort of update but weren’t we getting this on Friday in Europe anyway? So we aren’t getting it on Friday, is that the delay?

14.1

As it stands, we don’t have a confirmed date for the PS Plus Edition. As soon as we do, we’ll let you know. As above, Evolution will be updating their Twitter and Facebook on a rolling basis in the meantime, so do keep your eyes there.

14.2

Take your sweet time. Nobody is rushing you. It’s not like we were supposed to get it last year or anything as part of the new launched console. As for having one less Ps4 game (not that it counts as a whole game from what I hear), what’s the difference anyway? We’re loyal customers for some reason. Happy to pay for services we’re not receiving. It’s not the end of the world, yet..

hhc_lionheart 08 October, 2014 @ 15:18
14.3

so when is CS:GO coming?
Broken promises everywhere

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8
15

they could’ve blocked online on ps+ version and let us play the solo compain, but no, they have to keep the sh**t happening

15.1

Agreed. I was only planning to mess around offline at first anyway.

I guess they are afraid if they launched it without online that by the time online DID come, people wouldn’t bother to go back on it to see what its like, first impressions and all that.

That said I think its the wrong approach. They are just upsetting those of us who WERE anxiously awaiting the game and willing to give it a chance. There seems to be plenty of people claiming they won’t even download it on principle, delaying the game for those will make no difference at all. So as usual, they are just upsetting the people they really need to be convincing this is worth their while.

I feel extremely cheated to not even be able to play the single player when the US can. I have a rotten cold this week and was planning to use this game to take my mind off it.

AlphaSpookster 08 October, 2014 @ 15:59
15.2

It didnt come out on US PS+ either. It came out for those people who paid full price for the game. If you see people playing then dont forget they have paid $60 or whatever it costs

15.3

I’m a little behind the times but now I understand why they stopped having game demos, we try the game , see that it sucks, and no sell. Brilliant.

16

Yeah hype for this has gone now, at least by the time I play this I’ll have very low expectations.

16.1

This game is actually one of the poorer racing games I’ve played. I actually agree with the lower scoring reviews I’ve read. I’m quite disappointed and it only cost £35. I had NFS rivals to tide me over and that’s actually a better racing game

Sr_Livindeath 08 October, 2014 @ 14:44
17

Failness Awaits

18

Thank you for providing an update!

DuquesneWhistle 08 October, 2014 @ 14:47
19

It’s ok. No way in the world I’ll ever buy this game, now. Waiting for Project Cars or The Crew.

So no time frame? This week this month or 2017? So i will be playing more indies on my ps4 is that what you’re saying.

21

Thanks for ruining my ******* day. This was going to be my highlight.

hhc_lionheart 08 October, 2014 @ 15:17
21.1

Gaming is in such a bluff state
they clearly know there game is [MODERATED]
and want to sell copies before they show it, prove me otherwise
shadow of mordor did the right thing
make a good game and dont brag about it

The game came out 24hrs ago in Australia and im still unable to download the pre order exclusive dlc cars, comes up with an error when i try to download it, any answer would be appreciated

23

Funily enough DRIVECLUB was beta tested under the guise of Project Cupcake. The beta finished weeks ago so if there was a problem why not address potential delays then. Also the fact that the American market has cause a delay by overloading the servers just shows that the thinking behind release day schedule is just full of stupidity.

DRIVECLUB has go from a mess to an absolute farce, its snatched defeat from the jaws of victory. With 1 Million + People in the UK with PS4’s not able to download there free game from a UK developer, the image is tard.

I probably will play DRIVECLUB at some point, but for the most part it’ll be the last thing I play from Evolution Studios unless it’s amazing because this whole thing has been handled so badly. Did you not learn anything from the PR disaster that was PASBR? Way to go SCEE and Evolution, pat yourselves on the back and take a bow, you’ve earned it.

So what you’re saying is that you failed at due diligence. I mean it’s not like you should be able to query SCE (as you’re a first party) how many PS+ users there are on the PS4 ecosystem and then plan server load and capacity accordingly. Or even for the 10million+ PS4 Systems that have been sold…

How do these developers keep failing to provide stable servers on launch.
Happens virtually every time. You’d think they’d learn.

Or, maybe the fact that this is happening “virtually every time” should be a clue that having strong servers with no way of testing such a workload beforehand is pretty damn difficult ?

I dunno, just saying. I’m bummed by the delay as well though.

25.2

That’s why they should do a FULL server stress test. Now I could understand if it’s the year 2008 but day one server crashes is well known by now and should’ve been prevented

What did you do during that 11 month delay? And what’s with the marketing for this game or lack thereof? I’ve seen more in the terms of videos and various ads for games that coming oht later in the year or next year. This game jyst comes across as a tech demo like Afrika on PS3

26.1

Afrika did actually release, but in Japan only.

26.2

I know. I’ve played it. It was a techdemo that got a limited release

Delayed by 11 months just to be delayed at launch.. Its as if you guys didn’t test the multiplayer at all the past year.

28

I hope Evolution will go back to doing what they do best after this game – making Motorstorm.

28.1

They’ll just split up Motorstorm like they have here.

Every vehicle class will be paid DLC.

I was looking forward to this game, but after finding out about its limited range of cars (EU only, save 1 US car), I will not buy this game. Releasing a game with only Eu cars, and no US or JP cars, is like releasing a FPS with only a slingshot as a weapon, and let you pick what color rock you shoot…. Variation must be a word Evolution studios don’t have in their vocabulary it seems.

30

Do we get a different game from Ps+ if this delay is going to last a while?

30.1

We have Pix Cat :D

hhc_lionheart 08 October, 2014 @ 15:15
30.2

yeah i bought an ps4 to only play indie games and sidescrollers
pffffffffffffffffffffffff

30.3

Please tell me you are kidding?!

31

This game has been an utter shambles from the start. Everything, literally every word that came out of Rushy’s mouth at the the reveal was a lie. Go back and watch his reveal, the only part of the whole thing that hasn’t changed is the name DriveClub.

And no, this isn’t an unexpected thing at all, its bad planning. You have have the demo available for every Plus sub, there are 4 million Plus subs on PS4 so you make sure you have server capacity to cope. Its really not difficult, have no lessons been learned from the crumble of the Destiny servers during the beta just a few short weeks ago?

31.1

Hear hear!!

Laughable, incompetent and prone to fail are the things that come to mind.
When TWO years ago you guys thought this was a good idea NO ONE thought this would have some impact on the servers? Every bloody trailer has the online social component in there blaring about it.
Be sure I will help you to not put pressure on your precious server(s?) because I’ll never buy your game.

And for Plus, Sony you promise and promise but you stopped delivering 10 months ago. I hope MS will sell a lot of Xbox One’s so you come from your arrogant cloud and start being there FOR THE GAMERS!

DuquesneWhistle 08 October, 2014 @ 15:00
33

A serious company would give us some actual game (Knack or Killzone maybe?) to play, instead of the delayed DriveClub. But I fear that Sony has lost the status of “serious” a while ago.

33.1

Except I have both those games as many early adopters will have and a big reason I was an early adopter is we were supposed to get DriveClub at launch. So that would still feel incredibly cheap.

33.2

so as xbox1 they aslo cant do next gen game so really consle come out too early

I love my PS4 and Vita but It’s disgusting really when looking at the overall picture of what PSN is compared to Xbox Live! If Destiny can handle 4 million beta players at once then surely Sony should have had their **** together for some racing game, especially when they said all networks and servers would be improved when they announced the sub.

Oh well, back to Mordor!

OK, but when is The Last Guardian coming out?

35.1

Still working on Last Guardian the game wasnt powerful enough to be on ps3 so they going to put it for ps4 but again sony should test tech for doing the game.

That’s actually HORRIBLE .. and kinda ruins my day. Also .. no time frame? So it might as well take a week or two? Not giving a time frame is a MASSIVE mistake .. but I’m guessing we won’t get to play it today or tomorrow.

why give a time frame? its not like they respect deadlines ;)

36.2

Yet if you buy the PS+ upgrade you will still get the game on Friday as planned. An excuse to sell more full game upgrades?

^ This indeed isnt smart. They took down FFXIV when Square had launch problems, but a 1st party title stays up for purchase while the servers are a mess at the moment.

37

Next time you make beta and do Network stress test (like bungie with destiny) before release racing game. Global servers ware open online few days before oficial lunch. 4th – 6th of October.

So, I’m guessing we’re getting nothing in place of this that was announced last week? How convenient…

I3loodthirsty 08 October, 2014 @ 15:09
39

Iv made a decision aswell sony to just simply avoid this game at all costs now

39.1

I wish I would’ve been that smart

40

this game is a koke, solo and mutli are a joke compared to today’s standart, like the crew, forza or even GT for PS fanboys, and the game is broken at launch.. i wish to cancel my digital preorder but i suppose i can’t…

40.1

Why cant we get a refund if we wanted? Seeing that its broken.

DoYouLikeMyID 08 October, 2014 @ 15:11
41

Really? Again?… How does this even happen? How do you realize on RELEASE DAY that the game doesn’t work properly?

If you want to avoid any such issues in the future, I’ve got two words for you: OPEN BETA

41.1

Oh No, There game is too precious for us to test.

hhc_lionheart 08 October, 2014 @ 15:13
42

AGAIN psn with the let down
every time really every time
getting really tired of this

43

This is a big joke, you know what Sony ? You re so disapointing right now… the PSN is lagging I have a lot of problems with my friends list and the party, the funny thing I m not the only one, your service is crap yet you re taking our money.

Don’t count on me to pay for the PS+ again, you re a shame.

43.1

Hey, you’re not supposed to complain.. I’m pretty sure it’s again the terms from today. I’ve said it before and I’ll say it again… This isn’t a battle we’ve already lost. Nobody bothers to address any of the issues, with the service, what you’re saying and I’m guessing many more. A massive wave of cancellations and boycotting the sales should fix things up. At the very least it will rock the boat..

Don’t expect for this comment to go through. Lost or rather stuck on moderation like a few others..

43.2

Antidrasi I can assure you I try to address those problems every week, but they just don’t care, only just sending an automatic email with a lot of bullsh as an answer to your problem…..

44

I hope they get it all sorted out soon enough. Have Shadows of Mordor to pass the time until then. It’s just a shame they didn’t do a stress test beta to all PS+ users. One track, one car, one hour test could have made a difference. It would have shown how the server handles that stress during the one hour then be more prepared for the release.

45

Say goodbye to Evolution Studio. The last games of the Studio were pretty much lackluster, their quality output pretty much questionable. If Sony is able to close a Studio that defined a Generation and Racing in general (Studio Liverpool) i do not see any future for you guys. They killed wipeout. A game that delivered on ps1, ps2, ps3 and vita.

What were you doing through all the time?

45.1

I want EvolutionStudios gone Sony should close the studio .

45.2

Make all the complaints about server issues and late releases you want, but don’t ask or demand for studios to be closed. There are valid complaints and statements to be made, but the firing of staff and the closing of an entire studio because you don’t like their content and they came across issues with their latest release is not even remotely valid. People make these games, not robots.

Exactly my thinking. Closing Liverpool was utterly stupid. I’m worried for a PS4 Wipeout. Unless there’s remnants of Psygnosis at another studio I would be worried about the quality too.

Another epic fail! Well done to all.

I’m guessing the day it finally launches the network will be down for maintenance.

Whoever got paid a ton of money to come up with #4ThePlayers (catchy but totally inappropriate) should be made to give it back and it be spent on more servers (and decent ones at that).

Then we might get to play the games we pay for on a network we pay for.

46.1

I think it would be more apt if they went with. Sooony delaystation its for the payers.

47

I am only commenting to let Sony know how many people are disappointed with the whole saga from start to finish, from the initial delay to finding out it will not just be ps+ to this delay (and the average reviews). It makes one think that if my business was run like this….well , i would not have one. Fat cats don’t care?
I suggest everyone who reads this sign in to make up the numbers on comments.

i do not want the game
buth like others = when are you company gone understend the curent ps4 servercapacity = no longer acceptable !

al players pay to you service + multy days of maintenace whitch we are not repaid in new days !!!!!
mesage system = +- 1-2 min before them reach you ( tru cabel )

you companie + others want digital only = but today you al let see al gamers you are not ready jet
-prices psn al new games 10 € more then in real store
-you servers ( you promise when you lounch ps4 psn wil be faster = a big fat lie )
-maintenace + other reasons we are not abel to play online :no refunds in extra days = thievery

48.1

its true, 70€ for a game and in shops 59€ same game with disc. hoe want to download??????????people that have to much money ( stupide )

So while all the other regions get to continue playing offline, we just have to sit and wait.
Yet again EU continues to get the short end of every stick. If you had released this on the first Wednesday of the month like you were supposed to, this would have been fixed by now.

As far as I’m concerned the game is in a perfect working state, because I have no intentions of using the online modes. So what is the reason I cannot download and play it? It’s nothing short of region favouritism.

49.1

US never got the Plus version either…

CoolRichy007UK 08 October, 2014 @ 15:31
50

Fred Dutton WHAT about people that pre ordered if from the ps4 store will we still get it when the game comes out or do we get a refund

THIS question is for Fred Dutton Only anyone who is not fred who replys to this will be ignored

50.1

You need to wait until the server issue has been fixed.

As it stands, there is too much server traffic so no one can download digital editions yet nor gain the possibility to play online.

50.2

Yes, you can still download the full game and play it as normal. As above, you may experience some multiplayer connectivity problems – which is what the team is working around the clock to address. Single player is unaffected.

50.3

If single-player is unaffected and people can download the full digital version, then how the hell is the PS+ Edition any different?

It’s because we don’t have to fork out an extortionate amount isnt it?

Well you forget one thing, it’s for PS+ subscribers, you know the thing that’s supposed to be a premium service? We’re also shelling out money for a service that has currently been s*****g on us the past few months.

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