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PlayStation VR: the ultimate FAQ (updated)

Here’s everything you need to know about the revolutionary Virtual Reality system

Welcome to your official resource hub for information on PlayStation VR. We’re covering everything, from the setup requirements, to the technical specifications. If you have a question about PS VR, this guide should have an answer. And if it doesn’t have what you are looking for, just leave us a note in the comments below. We’ll do our best to update this continually before, during, and after launch.

Now… on to the ultimate FAQ!

PS VR: the basics

Q: What is PlayStation VR? How much does it cost?
PlayStation VR is our Virtual Reality system for PlayStation 4, available 13th October. The core product includes the PS VR system, headphones and all cabling required, with a suggested retail price of £349.99/€399.99.

Q: What do I need to own to experience PS VR?
PlayStation VR allows you to experience the future of gaming through Virtual Reality with a PS VR system, your PS4 and PlayStation Camera. Most games utilise the Dualshock 4 wireless controller. Many PS VR games have an option to enhance their experience through the use of two PlayStation Move motion controllers, while there are a limited number of games that require two. The PS VR exclusive sci-fi FPS game, Farpoint, utilises the PS VR Aim controller to offer a realistic and precise way to control the game.

Q: What are the weight and measurement of PS VR?
It is approximately 610g (excluding cable) and approximately 7.4 x 7.3 x 10.9 inches (width × height × length, excludes largest projection, headband at the shortest).

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Q: What is VR?
VR stands for Virtual Reality, which is a simulation of another reality created by designers and programmers. Currently the PS VR system delivers a Virtual Reality experience for your eyes and ears through a combination of the 360 degrees 1:1 tracking of your head, wide field of view stereoscopic images delivered with a high refresh rate at 120Hz, and binaural 3D audio makes your brain think you’ve been transported to another world. We call this feeling “presence.” It’s when we feel like we are present somewhere else in space (and time) and our brain begins to believe this new “virtual reality.”

Q: Will I be able to play non-VR games and watch video content on PS VR?
PS VR has a feature called “Cinematic Mode”, which lets you enjoy content in 2D, including PS4 games and movies, on a giant virtual screen while wearing the VR headset. The PS Camera is required for initial setup, but not when actually using Cinematic Mode.

Q: Where can I try PS VR before I decide to buy?​
In the UK, selected retail GAME stores are conducting hands-on demos of PlayStation VR. You can find out more right here.

Q: When can I buy PS VR?
In Europe, PlayStation VR pre-orders opened in March 2016 and have sold out. But there will be units available at participating retailers on launch day, 13th October 2016. Click here to learn more.

Q: When I’m using PS VR, will other people in the room be able to experience what I’m seeing?
Yes, PlayStation VR displays what you’re seeing in VR or a completely different image as a 2D image on your TV screen via a feature we call “Social Screen.” This allows others to observe and, in some cases, participate. For example, the free launch game The Playroom VR offers several experiences where players are working with, and against, one person wearing the PS VR headset.

Q. Is there a recommended minimum age I have to be to use PS VR?
Age 12 and up.

PS VR: hardware specifications

Q. How long is the cable between the PS VR headset and the Processor Unit?
The cable between the PS VR headset and Processor Unit is made up of two parts – one that extends out of the headset itself, and the Headset Connection Cable. The total length of the two cables is approximately 14.4ft

Q: How does PS VR work?
PlayStation VR (PS VR) is a headset that displays a stereoscopic (a different image is in each eye) view of Virtual Reality (VR) content generated by the PS4 system. The headset contains blue LED tracking lights and motion sensors that are used in conjunction with the PS Camera to track the position and orientation of your head in real-time. VR games and applications use this tracking of your head to render immersive 3D visuals and audio that put you into a virtual world. The PS4 and PS Camera also track Dualshock 4, PlayStation Move and PlayStation VR Aim controllers to allow you to interact with this virtual world. PlayStation Move motion controller and PlayStation VR Aim controller offer a more realistic and precise way to control games, and provide an unbelievable sense of presence in the virtual world.

Q: What are the specs on PS VR’s screen?
PS VR uses a single 5.7″ 1920 x 1080 resolution full-colour OLED RGB display, also known as “1920 x RGB x 1080.” Unlike other VR displays, the PS VR display uses full Red, Green and Blue sub-pixels to produce a full colour pixel. There are 1920 Red, Green and Blue sub pixels for each of the 1080 lines of pixels, so this is referred to as 1920 x RGB x 1080. This enables PS VR to further immerse the player and deliver a strong sense of presence.

Q: What is PS VR’s latency?
Low latency is critical to delivering an engaging and comfortable VR experience, and PS VR’s latency comes in at less than 18ms (0.018 seconds).
Recent research in VR has deemed 20ms as being the highest acceptable latency before people notice the lag in VR.

Q: What is the refresh rate of the PS VR display?
The PS VR OLED display can refresh at 90Hz (90 times per second) or at 120Hz (120 times per second) depending on the VR game or application.

Q: How can a game run at 60 frames per second, but we see it at 120Hz in PS VR?
PS VR games and applications utilise a feature called “reprojection.” This technique takes the last output image at 60Hz and creates a new image at 120Hz based on the latest head movements made by the user. This is not the same as video frame interpolation and does not introduce any lag in the images being presented by the PS VR OLED screen.

Q: Will we see PS VR games running natively at 90fps and 120fps?
Yes. There are already games in development that run natively at 90fps and in the future we may potentially see some games running natively at 120fps as developers become more experienced with creating games for PS VR.

Q: What is the Processor Unit (PU) and what does it do?
The Processor Unit is a small box that comes with your PS VR, and connects your PS VR to your PS4 and TV and provides HDMI cable management, enabling Social Screen TV output, 3D audio processing and Cinematic Mode.

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Q: What do you mean by “HDMI cable management”?
The PU acts as an HDMI splitter, providing images to PS VR and to your TV. When PS VR is off or in the system User Interface, the TV will show the normal PS4 output. When a PS VR game or application is launched, the TV will show the Social Screen output image.

Q: Does the Processor Unit provide extra processing power to PS4?
No. The PU only assists the PS4 with 3D audio processing, HDMI cable management, Cinematic Mode and the Social Screen TV output.

Q: How big and heavy is the Processor Unit?
It is approximately 365g in weight and approximately 5.6 x 1.4 x 5.6 inches (width × height × length, excludes largest projection).

Q: Does the Processor Unit support 4K and HDR pass through?
The PU supports video pass through so that you can enjoy regular non-VR content on your TV when you have the PS4 connected to the TV via the PU, and the PU is connected to power via the AC adapter and the PS VR headset is not in use. This pass through support works for regular 1080p signals and also supports 2160p (UHD or ‘4K’) content in YUV 420 colour format at up to 60Hz from PlayStation Pro.

However, HDR signals are not supported for pass through by the PU. This applies to both 1080p and 2160p HDR. If you have a HDR capable TV and want to view PS4 content in HDR, it is necessary to cable the PS4 directly to the TV.

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PS VR games

Q: How many games are currently in development for PS VR?
Hundreds of developers are currently working on games and experiences for PS VR, with approximately 50 titles slated to launch before the end of 2016. Stay tuned to PlayStation.Blog for more information on games and experiences in development.

Q: What types of games are available for PS VR?
PlayStation VR is a new and cutting-edge way to play games and experience media, and its game line-up spans a variety of genres, including shooters (RIGS Mechanized Combat League, Until Dawn: Rush of Blood), puzzle (SuperHyperCube), racing (GT Sport), horror (Resident Evil 7 Biohazard, due out 2017) and more. However, given the massive leap in interactivity and engagement that PlayStation VR provides, we are eagerly anticipating the creation of all-new gaming genres and entertainment experiences.

Q: How will I know what games are PS VR compatible?
Whether on PlayStation Store or in your local retailer, you will see prominent branding elements that will indicate PlayStation VR support and whether peripherals such as the PlayStation Move motion controller is required.

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Q: Will there be a specific section on PlayStation Store for PS VR games?
Yes. PlayStation Store will feature a PlayStation VR specific category.

Q: Can I play PS VR games without the headset?
You’ll need to wear the headset to experience VR. However, certain titles, such as The Playroom VR, will support local multiplayer modes that allow a PS VR user and other players to play together using PS VR’s Social Screen. In addition, there are PS4 games like Bound and Resident Evil 7 Biohazard that are PS VR compatible, which gives players the option to play in or out of VR. To play these games in VR, you must wear the headset.

Q: Are any games included when I buy a PS VR headset?
The Playroom VR will be a free download for all PS VR owners. PS VR also comes with a free demo disc featuring a wide variety of playable demos.

Q: What games are on the demo disc that comes with the headset?
The included PS VR Demo Disc will feature a number of playable demos spanning across many different games. Click here to see the full list.

Q: What is The Playroom VR?
The Playroom VR is a brand new collection of six VR games especially created for use with the PlayStation VR headset. Players can use their VR headset, while up to four friends can join in on the multiplayer fun in the same room on the TV.

Every game in The Playroom VR offers a unique experience, and is the perfect introduction to the magic of VR.

  • Mini Robots is a welcome lobby that places the user inside a room filled with adorable interactive robots.
  • Monster Escape is a competitive party game for up to five players (one VR player vs four players on TV). The player in the PS VR headset becomes a huge monster destroying a miniature city. One to four additional players use their Dualshock 4 wireless controllers to fight the monster in a fun and epic battle.
  • Cat & Mouse is a competitive party game for up to five players (one VR player vs four players on TV). The player in the PS VR headset becomes a cat ready to pounce to protect his kitchen from the mice players controlled with the Dualshock 4 wireless controller on the screen.
  • Ghost House is a cooperative communication game where players must work together to clear a haunted house from ghosts, within a time limit. The player in the PS VR headset uses the Dualshock 4 wireless controller to shine a flashlight and shoot ghosts, which aren’t visible to him. He must rely on the players watching the TV for instructions as to where to aim and shoot.
  • Wanted! is a cooperative communication game set in the Wild West, where players enter a saloon and can see several characters sitting around drinking. One of them is the bad guy, but which one?
  • Robot Rescue is a cooperative communication game, where two players (one VR player and one player on TV) work together to fight their way through enemies to rescue stranded VR bots. The player in the PS VR headset takes control of a VR bot jumping, punching and using a grappling hook to rescue his lost VR Bots comrades. The TV player gets a different viewpoint on the action, flying a UFO and giving air support to the VR player.

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Q: What is PlayStation VR Worlds?
PlayStation VR Worlds is a collection of five different VR experiences that have all been built from the ground up, exclusively for the PS VR headset. Developed by SIE Worldwide Studios’ London Studio, VR Worlds presents a collection of varied experiences, each designed to showcase VR in different ways. Check out more details about each experience in the PS VR Worlds collection here.

Q: How much will PS VR games cost, on average?
This will be up to the individual developer and publisher, but we expect a wide range of prices and experiences from the publishing community. Titles such as RIGS Mechanized Combat League will be €59.99 / £49.99 at launch, while some smaller, digital-only titles may be free or cost considerably less.

Q. Do you have plans to offer PS VR games on PlayStation Plus?
We have nothing to share at this point in time, but we are looking into it.

Cinematic Mode

Q: What is PS VR Cinematic Mode?
This a mode to view the PS4 system UI and all non-VR games and applications on a virtual cinema screen. This screen has varying sizes: Small (117 inches), Medium (163 inches) and Large (226 inches), placed virtually at 6 – 10 feet away (the size of the screen may feel different depending on the individual).

Q: Will my existing, non-VR PS4 games work with the PS VR headset?
Yes, PS4 games will work using Cinematic Mode, which is used to view the PS4 system interface and non-VR games and applications on a virtual cinema screen. Non-VR games which use the PS Camera, like the original non-VR The Playroom and Tearaway Unfolded, are not supported by PS VR Cinematic Mode.

Q. Can I use the SHARE button when playing non-VR PS4 games during Cinematic mode?
Yes. All SHARE features will be available for non-VR PS4 games during Cinematic Mode, as long as it is supported by the game.

Q: What is the resolution of PS VR’s Cinematic Mode?
PS VR presents images from a single 1920 x 1080 display split between both eyes, so the content can have a maximum resolution of 960 x 1080 in stereoscopic 3D. The actual resolution of the Cinematic Mode screen depends on the screen size and the resolution of the content being displayed.

Q: Does Cinematic Mode impact the framerate performance of non-VR games?
No. Cinematic Mode is provided by the PS VR’s Processor Unit and does not impact the performance of PS4 games and applications in any way.

Q: Can I change the backgrounds in Cinematic Mode to watch movies in different virtual settings?
No. The current Cinematic Mode is a virtual screen floating in a black space, like being in a dark movie theatre.

Q: Will the PS VR display 3D content in Cinematic Mode?
No. In Cinematic Mode, PS VR will display 3D games and films in 2D when playing on a 3D-compatible TV. When playing with non 3D-compatible TVs or without a TV, PS4 won’t play 3D games and films.

Q: In the future will the PS VR support 3D content in Cinematic Mode?
We have nothing to announce at this point in time.

PS VR Social Screen

Q: What is the Social Screen?
The term Social Screen is what we refer to as the 2D image being shown on the TV when running a VR game or application. This output allows users who are not wearing the PS VR headset to see what the PS VR player is seeing, or to play alongside the VR player in certain games by having completely separate audio and image outputted to the TV, like The Playroom VR.

Q: Why is the Social Screen image displayed on the TV in 2D?
The Social Screen image displayed on the TV is a 2D, undistorted and cropped version of the right eye image that would be displayed in the PS VR headset. PS VR outputs a standard 2D image as this is supported by all TVs and no other accessories are required, so everyone in the room can enjoy it.

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PS VR: health and safety

Q: How long can people safely wear PS VR?
PS VR has been designed to be the most comfortable VR headset on the market, and it can be worn for extended periods of time. However, due to the intensity of some of the VR experiences, we recommend you take 15 minute breaks every hour when using PS VR.

Q: Is PS VR safe for my eyes?
Yes. But as with all display devices (TVs, mobile phones, tablets, etc), we recommend taking 15 minute breaks every hour.

Q: The PS VR display is very close to my eyes, will I become nearsighted with prolonged use?
No. Actually the focal distance of the images presented by PS VR is at a distance of eight feet. This is similar to the optimal viewing distance required to view a 60″ TV. Again, we recommend taking 15 minute breaks every hour when using PS VR, just like when viewing other display devices.

Q: Can I wear my glasses inside of the headset?
Yes, the PS VR headset is designed to accommodate users that wear glasses. You can telescope the lens closer to, and farther away from, your face to get the optimal fit.

Q: I’m nearsighted, so can I use PS VR without my glasses?
This depends on the prescription of your glasses. The focal distance of the images presented by PS VR is at a distance of about eight feet, so if you require glasses while driving or seeing your TV, you will most likely need to wear your glasses to see PS VR images clearly. However, some very wide or unusually shaped glasses may not fit.

Q: Can I walk around while wearing PS VR?
Walking is not advised. We recommend that users play PS VR games while seated for the most comfortable and safest VR experience.

Q: My head is larger than average – will the PS VR headset fit?
PS VR can adjust to comfortably accommodate a wide range of head sizes. That said, it’s a good idea to visit a local retailer to try it out for yourself!

Q: Will PlayStation VR make me feel nauseous while playing?
Players’ responses to VR gameplay can differ, but generally, our user testing indicates that the vast majority of gamers have no trouble adjusting to PlayStation VR gameplay. Make sure to try the PS VR demo disc to get a sense of the games and experiences you prefer. In many cases, initial discomfort experienced can fade as you acclimate to VR gameplay. We recommend taking 15 minute breaks every hour when using PS VR, and if you experience any discomfort, discontinue playing.

Q: How much physical space will I need to play?
The recommended play space measures approximately 9.8 feet by 6.2 feet total, with the user in VR sitting about five feet in front of the PlayStation Camera / TV. Make sure that no walls, furniture or objects can impede your VR play space.

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PS VR: entertainment & media

Q: Will there be VR experiences beyond games?
Yes, there will be several non-game VR experiences coming to PS VR, including VR storytelling experiences from Penrose Studios and others. Further details of these VR experiences will be released at a later date.

Q: Will PS VR support VR entertainment apps?
In the weeks and months ahead, there will be a variety of VR media applications coming to PS VR – more details will be available at a later date.

Q: Can I watch movies, YouTube videos and other media through the PS VR headset?
Yes, you can watch all your existing media in Cinematic Mode using PS VR. There will also be dedicated VR media applications coming to the PS VR system.

PS VR: controls & peripherals

Q: What controls are on the PS VR headset?
The PS VR headset has three mechanical controls to adjust the fit of the headset, and four digital controls on an inline remote to adjust volume, muting of the microphone and turning on/off the VR headset power.

Q: How can I adjust the fit of the PS VR headset?
The PS VR headset has been designed to mechanically adjust for most head shapes and allow you to wear glasses if needed. There is a button on the back of the headset that unlocks the headband mechanism and allows you to stretch open the headset over your head. Once placed on your head, above and below the button is a dial that can be turned to tighten the headband on your head to ensure a secure fit. The main part of the headset is the visor. On the underside of this, to the right is a button, that when pressed allows you to slide the visor forwards and backwards to adjust the view. You press the button to move the visor forward to accommodate your glasses or when taking a break to see your surroundings. With the button pressed you can also move the visor backward, closer to your face to get a more encompassing view of the action or when just returning to your game from a break.

Q: What is the PS VR inline remote?
Attached inline to the cable coming out of the PS VR headset is a white pendant style array of buttons and a standard 3.5mm female audio jack. This is the remote for PS VR and it allows you control some functions of the PS VR headset. This is also where the headphone jack is located, and you can plug in your standard stereo headphones or the headphones provided in the box. We designed the remote to be easy to use even while you have the headset on.

Q: What are the buttons on PS VR inline remote for?
There are four buttons: The top recessed button is for power on/off, the next is for muting the microphone built into the PS VR, the next is for increasing the volume of the audio delivered to the audio jack, and the final button is for decreasing the volume.

Q: What is the PS Move motion controller?
The PS Move motion controller is a single hand controller first introduced on the PlayStation 3 system, providing accurate 1:1 hand tracking. For supported PS VR games, the PS Move motion controller can be used in each hand, allowing you to interact with the VR worlds intuitively. In VR, the PS Move motion controller can be a representation of your own hands, a sword, a flashlight, or anything developers can imagine. The position and orientation of the PS Move controllers are tracked by the same PS Camera that also tracks the PS VR headset and the Dualshock 4 wireless controller.

Q: Do I need a PS Move motion controller to play PS VR games?
The vast majority of PS VR games support a Dualshock 4 wireless controller, while offering PlayStation Move as an option for an enhanced experience. There are a limited number of titles that require the use of two PS Move motion controllers. Please check the requirements of individual games from the descriptions on the front of the PS VR software packaging or from PlayStation Store.

Q: Can I use my Dualshock 4 wireless controller with PS VR?
Yes, and in some PS VR games you will see the Dualshock 4 wireless controller with you inside the PS VR experience, for even more immersion. PS Camera can track the light bar on the Dualshock 4 wireless controller, just like the lights on the PS VR headset.

Q: What is the PS VR Aim Controller?
The PS VR Aim Controller is a new two-handed controller designed for PS VR first person shooter (FPS) games. It will be launched at the same time as the PS VR exclusive sci-fi FPS game Farpoint. Visit https://www.playstation.com/games/farpoint-ps4/ for more information on this PlayStation VR exclusive title.

Q: What is 3D audio?
3D audio simulates the effect of audio arriving at your ears from different directions and distances to more closely mimic the behaviour of sound in real life. Not only does PS VR create sounds coming from front, behind, left and right, but also above and below. This type of audio greatly enhances the feeling of immersion and presence in VR over traditional audio systems like 7.1 surround sound.

Q: Do I need new headphones to experience 3D audio?
No, any wired stereo headphones or wired earbuds can support 3D audio. Stereo headphones are included with PS VR, but you can also use your preferred audio headsets if they feature a standard 3.5mm male connector.

Q: Are surround sound headphones better for PS VR?
No, any surround sound generated by the headphones themselves will interfere with the 3D audio from the PS VR headset. It is recommended to turn off surround sound mode or use standard wired stereo headphones that do not use surround sound.

Q: Can I use my PULSE wireless headset or other wireless headsets with PS VR?
Yes, but you should connect the wireless headset using a standard 3.5mm wired cable. A wireless audio connection will not work with PS VR.

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PS VR: multiplayer and SHARE

Q. Can I live stream myself (show my face) while broadcasting PS VR gameplay?
No, when playing PS VR, the PS Camera is being used to track the LEDs on the headset, so it cannot be used to record your face during the broadcast.

Q: Can I play online games with PS VR?
Yes, developers can support online multiplayer features in PS VR titles. Examples include RIGS Mechanized Combat League from Guerrilla Games, EVE: Valkyrie from CCP Games and Eagle Flight from Ubisoft.

Q: Can two people using PS VR headsets play together on one PS4 console?
No. PS4 only supports one PS VR headset at a time.

Q: Can I use game and system voice chat with PS VR?
Yes the PS VR has a built-in microphone that can be used for multiplayer voice chat.

Q: Does the SHARE button work when playing PS VR games?
Yes, you can capture photos and videos using the SHARE button. The resulting capture will be similar to the image presented on the Social Screen.

Q: Can I broadcast / live stream PS VR gameplay?
Yes, you can broadcast your PS VR experiences via Twitch, YouTube, or other streaming video services using the SHARE button located on Dualshock 4 wireless controller. The resulting video feed will be similar to what users experience on the Social Screen.

Q: Can I capture or live stream my PS VR gameplay session?
Yes, in the same way you can stream or capture your standard PS4 gameplay, the PS VR streaming works the same way. The stream view will be the same view as the Social Screen mentioned above.

Other Questions

Q: Does the room need to be dark when I play PS VR?
Ambient lighting will generally not affect PS VR gameplay. Bright light sources directly behind the person using PS VR, lights coming in from windows and room lights, and lights reflecting off mirrors can interfere with the PS Camera and interrupt the tracking of the LED lights on the headset. It is recommended to eliminate bright light sources behind the PS VR player.

Q: I heard that mirrors and shiny surfaces can be a problem when using PS VR. Is that true?
Yes, the PS Camera is expecting to see only a single set of tracking LEDs. Mirrors that are in the view of the PS Camera will confuse the tracking. Smaller shiny surfaces are generally fine, but if you have problems with tracking performance then these may be contributing to the issue.

Q: How do I pair a PS VR headset to a PS4?
Unlike a DualShock 4 and other wireless devices that can connect to a PS4, the PS VR does not need to be paired to a PS4 as it is directly connected via HDMI and USB cables. Please refer to the Quick setup guide in the box for more information on how to connect your PS VR system to your PS4.

Q: How do I navigate the PS4 interface using PS VR?
The PS VR headset will show PS4’s standard home screen in Cinematic Mode. From there, you can select and launch PS VR games.

Q: Are there “settings” I can enable for PS VR, i.e. sensitivity, etc?
Within the PS4 “Settings” section, under “Devices” you can find the “PlayStation VR” device menu. From here you can change “Screen Brightness” of the PS VR screen, “Screen Size” of the virtual theater screen when PS VR is in Cinematic mode, “Measure Eye-to-Eye Distance” to optimize the 3D video you see inside the headset, and “Adjust Tracking Lights” to make adjustments so that PS Camera can correctly track the VR headset and peripherals such as DualShock 4 and PS Move motion controllers.

There are also options to check your placement and surroundings by seeing what the PlayStation Camera can see. There is also an option to check if you are wearing the PS VR headset correctly, and you can adjust the camera after it has been initially placed in your environment. Some of these settings are also available through a long press of the PS button on your DualShock 4, which will bring up the PS4 interface over the current paused game or application.

Q: Does PS VR require its own device software updates?
If your PS4 system has a new PS VR device software installed, your PS VR will begin updating automatically once it is connected to PS4 and turned on. Also, your PS4 must be installed with the latest system software for PS VR to update. You can also check for new PS VR device software updates through your PS VR device menu under Settings.

Q: How do I switch between playing PS VR games, and PS4 games on my TV?
Once you have finished playing a PS VR game, just take off the headset and press the PS button on DualShock 4 to return to the home screen. You’ll be able to launch non-VR games. If you wear the headset, you will see the non-VR game on a virtual screen in the PS VR’s cinematic mode.

Q: Will standard PS4 games run slower if I leave the PS VR headset plugged in?
No. There is no gameplay performance penalty with leaving PS VR plugged into your PS4.

Q: Can I travel with PS VR?
Yes. The PS VR system is a certified consumer electronics device and there are no issues travelling with this. We advise you purchase a PS VR carrying bag to secure your PS VR headset and processor unit during your travels.

Q: Will I need to clean or maintain PS VR?
We recommend that you routinely clean and maintain your PS VR for the best experience.

Q: Do I need to be connected to the internet to play PS VR games?
An internet connection is not required, unless you plan to play an online multiplayer enabled title or want to download a title from PlayStation Store.

Q: Do I need a TV to play PS VR?
You will need a TV for certain system settings, and also for certain local multiplayer games that require other users to see content on the TV using the Social Screen feature.

Q: Can someone else change the channel on my TV, or turn it off, while I play PS VR?
Yes, you can change the channel or inputs without affecting a PS VR user.

Q: Can I use PS VR with my PC or Mac?
No. PS VR is designed to work with PS4.

Q: Do I need PS Camera to use PS VR?
Yes, you will need the PS Camera to use PS VR.

Q: Do I need the new PS Camera for PS VR? Are there any features that will only work with the new camera?
No, the redesigned PS Camera will work just the same as the older design.

Q: Can I use PS VR that was purchased outside of my region?
PlayStation recommends that all users purchase PS VR at the region of their residence to fulfil safety regulations of the product and to guarantee the best customer service.

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Comments

75 Comments 0 Author replies
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TomBombFR 3 October, 2016 @ 5:16 pm   1

Hi,

While we’re on the subject of FAQs, I have a question. Sorry, it’s not directly related to PSVR, but wouldn’t know where to post elsewhere for visibility.

When the PS4 Pro was unveiled, Andrew House said that the videos from the footage shown would be made available in 4K so that people could watch them in all their glory. Where can these videos be found??

Thank you

 
supersmith2500 3 October, 2016 @ 5:21 pm   2

Any chance for the list of launch titles?

 
mschulze0 3 October, 2016 @ 5:30 pm   3

“If you have a HDR capable TV and want to view PS4 content in HDR, it is necessary to cable the PS4 directly to the TV.”

FAIL

     
    Andre-Veelt 4 October, 2016 @ 12:36 am    

    haha, exactly what i was thinking :D. I don’t get how sony messed this up

     
    Povvercrazy 4 October, 2016 @ 1:27 am    

    I really don’t understand this, No HDR passthrough??? so sony have updated all PS4’s to be HDR capable but NOT the brand new PSVR I hope this is a patchable issue, this is a big fail on their part very big.. lack of foresight or what!

     
    TomBombFR 4 October, 2016 @ 8:51 am    

    Yeah… Sony’s communication on HDR has been terrible: enabled on all consoles, but not a single game compatible… and now this…

    It sucks, because I tried my first HDR game recently (Forza Horizon 3) and it looks great.

    Come on, Sony, it feels like you’re making this up as you go… get it together, you’re starting to sound like Nintendo…

     

    Maybe someone should wait for PSVR Pro. 🙂

 

What is the length of the PSVR (extension) cable?

 

I’m a bit confused in regards to PS VR’s ability to play 3D/VR movies.

In the question the most relevant to this you say: Q: Will the PS VR display 3D content in Cinematic Mode?
No. In Cinematic Mode, PS VR will display 3D games and films in 2D when playing on a 3D-compatible TV. When playing with non 3D-compatible TVs or without a TV, PS4 won’t play 3D games and films.

So will the PS VR play 3D content in the Media Player instead of Cinematic Mode? Maybe i’m missing something that pertains to the PS VR’s 3D/VR movie playing abilities.

     
    AdamBogocz 3 October, 2016 @ 7:05 pm    

    No… It means that in Cinematic Mode it look like a “big” flat screen and currently no 3D content is supported by this mode. It is a shame, because it would be cool to look at 3D bluray …

 

Another question: I’m currently using the optical port to output to my surround system, which doesn’t have HDMI in. Can the PS4 output to both HDMI and optical? If not, I’m going to have to switch between the two everytime I want to (not) use PSVR.

     
    MaxDiehard 3 October, 2016 @ 6:45 pm    

    PS4 should automatically output audio to devices plugged in via a 3.5mm jack, regardless of main output.

 
MaxDiehard 3 October, 2016 @ 6:46 pm   7

I just want to know if my Move Sharpshooter peripheral will work in place of the PSVR Aim, because that thing just looks….terrible.

     
    fastest_finger 3 October, 2016 @ 9:37 pm    

    The sharpshooter won’t work. The AIM controller has additional features the Sharpshooter can’t replicate. Aim may look weird, but that doesn’t really matter when you can’t see it anyway. It’s awesome to use.

     
    damienmcnugget 4 October, 2016 @ 8:02 am    

    Dammit!

     
    MartyTheParty 4 October, 2016 @ 6:36 pm    

    @fastest_finger – Not according to the Team PlayStation guys I spoke to at the PSVR demos at EGX this year. I was told that the AIM does nothing that you can’t replicate with a SharpShooter.

     
    MaxDiehard 10 October, 2016 @ 7:59 pm    

    Sharpshooter was only ever used on 2 games, so I can’t see why it won’t work as it on;y tracks the light ball. The Nav controller isn’t tracked.

 
damienmcnugget 3 October, 2016 @ 6:55 pm   8

I’m so ready for this, it’s ridiculous!

     
    damienmcnugget 3 October, 2016 @ 6:58 pm    

    I do want to get behind a couple of the above questions, how long is the cable from the headset, and will the sharpshooter be supported alongside the Aim?

 

Will playstation VR have subtitles options for Deaf & hard of hearing players?

I.e. Subtitles captions on playstation VR games

     
    dark_angel69 3 October, 2016 @ 8:17 pm    

    Hope so! I read somewhere in a post a while back mentioning a game that does. But the name of that game has completely slipped my mind right now. Just hope all the games have it

     
    MaxDiehard 3 October, 2016 @ 8:20 pm    

    That is up to the developers.

    PSVR is just hardware.

 

Can I watch 360 youtube videos?

     
    damienmcnugget 4 October, 2016 @ 8:00 am    

    It says above that “There will also be dedicated VR media applications coming to the PS VR system” – don’t know if that includes 360 YouTube vids, but perhaps? Or maybe further down the line?

 

8 EU vs 18 US demo’s
full priced games for a camera position rerender ( driveclub) ..
the EU, we pay the money to give the US-gamers freebees

     
    Kinky_Friedman 4 October, 2016 @ 8:13 am    

    “full priced games for a camera position rerender ( driveclub) ..”

    Driveclub VR had a littttttle bit more work done than that..

The-Jap-2 3 October, 2016 @ 8:03 pm   12

Gotta say I’m very disappointed in the lack of 3D support in cinematic mode.. The 3D viewers (HMZ-T1, T2 & T3) could support 3D blu-rays and games, even if you DIDN’T have a 3DTV… So why is it so hard to implement it in the PSVR?

Annoyingly I sold my T1 as I am getting the PSVR and thought it would host the base features + VR, sadly I was wrong.

     
    MaxDiehard 3 October, 2016 @ 8:21 pm    

    They did say they had no information at this time, but with sufficient demand, it could still happen.

    They haven’t said it wasn’t possible.

 
iamdark1988 3 October, 2016 @ 8:09 pm   13

No questions, just bring it on!

 
Dark-Twisted 3 October, 2016 @ 8:17 pm   14

I hope you plan to offer different backgrounds for Cinematic Mode. A little boring and less immersive to just have a suspended screen. It’s also a little odd that 3D support is so paltry, considering the name of the mode and the fact it’s in VR. I hope you work on it.

Also hoping for information on media, media apps, experiences etc. sooner than later. The more we can do with PSVR, the better.

 
RetroPietro 3 October, 2016 @ 8:29 pm   15

Where can I pre-order physical VR games? Most retailers only have a few of the launch games with Amazon saying most are unavailable. Whats going on?

 

It was announced that the media player app would get an update at launch to support VR videos?

 
Helios_81 3 October, 2016 @ 8:51 pm   17

No HDR passtrough and no 3D support when using cinematic mode?! 2 FAILS 🙁 Even my HMZ-T1 can do this. Hopefully Sony will fix this somehow.

     
    JohnCritton 17 October, 2016 @ 9:07 am    

    And HDMI CE is also not working. So you can no longer control your media apps with the TV remote and the TV does no longer switch to the correct input when powering on the PS4.
    EPIC FAIL

 
climhazzard1 3 October, 2016 @ 10:29 pm   18

Why is there only the core set available in the EU? People over here need Move controllers too, but you’re not providing us with any bundle options. Personally I’m waiting for that to happen before putting money down.

 

For example: GTA5 is a non-VR title?!
But if I play in 1st person, is the VR – cinematic-mode able to track my head movement? When I look right&left, does my character do that too? Or does it need to be supported by the game (rockstar)?

     

    It needs to be supported by the game, so unless Rockstar comes with a patch you won’t have special VR capabilities in GTA5.

     

    Thanks for the information!! I hope a lot of game developers will support special VR capabilities…

     
    LarsErikOsterud 18 October, 2016 @ 9:51 am    

    Wondering the same. Why can’t the sensors in the PSVR act like “stick left/right” on the Sixaxis?
    Then moving you head would move the focus left/right in all games without and extra software.

 
sweep_puppy 4 October, 2016 @ 1:54 am   20

Dont believe the BS Marketing hype its still available to pre order everywhere GAME, Amazon & Shopto for release day

 
TheJungler 4 October, 2016 @ 12:15 pm   21

Q: How will PS4 Pro affect the quality of the PSVR experience?

Seems like a pretty obvious one to miss out to be honest.

     
    Mojo__Man 4 October, 2016 @ 1:00 pm    

    It’s because they don’t have the answer, or it will make a minimal difference so they have chosen not to include it.

     
    AdamBogocz 4 October, 2016 @ 4:13 pm    

    Well thats obvious.. it is completely up to the developers. Only available example is Farpoint, they have increased overall fidelity with Pro’s extra power. But I believe that supported titles will give a choice, for example standart PS4 will run particular VR title in 60 FPS and PS4 Pro will give you choice to go 90/120 FPS or stay at 60 FPS and increase mesh quality, textures, etc… but again completely up to the developers.

    Most obvious and cheap(in terms of development time) is to increase FPS or increase antialiasing with better MSAA or supersampling… these dont need much tweaking, but of course PS4 Pro has much more to offer which needs more care/time to implement.

    Personaly, I have ordered Pro only because of VR, hoping for the best…

 

Cool thx , cinematic mode really made me happy , one more question – will you giving vr games for free with ps plus ? At least sometimes … 🙂

 
Mojo__Man 4 October, 2016 @ 1:08 pm   23

Cinematic mode sounds awesome. I hope it gives a great super large flat screen experience.

 
Ryusennin 4 October, 2016 @ 2:00 pm   24

Q: Do I look like an idiot with PS VR and will my friends make fun of me?
You can’t see yourself in the mirror while wearing PS VR, their insults will not bother you.

Q: What if I stumble across the coffee table and crack my skull open?
PS VR will naturally protect your head. However Sony is not responsible for the loss of blood.

     
    PureNomad 11 October, 2016 @ 5:24 am    

    Q: Is there a chance I could go cross-eyed using PSVR like the Opti-grab glasses in Steve Martins movie The Jerk?
    Its fine if you do, because you can hide your eyes by permanently wear the psvr headset

 
Nesstark88 4 October, 2016 @ 9:02 pm   25

Will PS VR games offer a traditional surround audio mix signal output to AVR’s for gamers who use Home Cinema Systems and not headphones? Also will the PS VR processing Unit be capable of processing Dolby Atmos or DTS:X object based 3D audio (immersive audio) ? Thanks.

     
    Nesstark88 4 October, 2016 @ 9:26 pm    

    ”offer a traditional surround audio mix signal Through HDMI output to AVR’s”

 
Harrisown 4 October, 2016 @ 9:37 pm   26

Can you broadcast VR gameplay to twitch or even via sharepay to a friend privately?
I’m guessing not because this FAQ is just about finding questions you can answer “yes” too….

 
entersandman_uk 5 October, 2016 @ 1:02 pm   27

Quick question re hdmi connectivity, can you connect the tv out hdmi cable on the back of the processing unit directly into the back of my HDMI AV Receiver where my PS4 is plugged in to now? I have all my devices plugged in to my HD Receiver then the hdmi out cable from the receiver goes into my TV. Don’t want to mess about unplugging HDMI cables every time i want to use my VR Headset!!!
Hope that makes sense!!!!

     
    AdamBogocz 10 October, 2016 @ 7:37 pm    

    If I understand correctly, you want to connect PU OUT to AV receiver, in that case sure you can.

     
    LarsErikOsterud 18 October, 2016 @ 9:55 am    

    Then you could also use cinematic mode on a PS3 (I have both PS3 and PS4 plugged into my receiver). Will be quite a mess if I have to move the cabled to play a PS3 game in cinematic mode (too bad there are no 3D support, Uncharted 2 in 3D would have been awsome with PSVR 🙂

 

Whats updated on this faq ? it doesnt mention it

 
MartyTheParty 10 October, 2016 @ 5:53 pm   29

You have mentioned the ‘Measure Eye to Eye Distance’ settings, do those need to be changed every time a different user uses the HMD or Will they be associated with individual profiles?

 
Mojo__Man 10 October, 2016 @ 7:44 pm   30

What’s updated??

Are these issue still there or was it somehow fixed?:
1) Low sensitivity of the move controlelr resulting in shaking of holded objects:
https://i.kinja-img.com/gawker-media/image/upload/s—zTg10kJ–/c_scale,fl_progressive,q_80,w_800/ddh3zbohvun0n23rzsvv.gif
2) Small play area that will result in loosing the tracking of your hands when you go for example too low:
https://i.kinja-img.com/gawker-media/image/upload/s—-sfng4P–/c_scale,fl_progressive,q_80,w_800/z9tdaj4o1vpaapi1n5mu.gif

Hopefully this is somehow adressed. Because if you cant reach all objects in the games and object are shaking like crazy it is dealbreaker for me.

     
    Kaskader_D 16 October, 2016 @ 2:48 pm    

    Unfortunately they are still there 🙁 I was playing with light behind me in the front I even Turn off my TV and still have problem with tracking on games like ( job simulation) on move controllers and on dualshock when playing other games the controller that i see in the game in the front of me sometimes is rotating by itself :/ Fix it Sony!!

 

Does psvr come with a 2.0 hdmi cable, or a standard 1.4?
Also am i correct to assume that to use 4k at 60hz with the pro connected to the processor unit you need two dmi 2.0 cables to be connected?

Please reply, would love a clarification on this.

im in love in my vr unit.thanx sony

Rangerdavej 14 October, 2016 @ 11:28 am   34

Playstation 4.5, is there a release date for that yet?

 
Mydogqitta 15 October, 2016 @ 11:55 am   35

Hi,

What is the usb plugin for? Im asking because my usb ports on my ps4 broke down and i cant connect my vr.

     

    Sorry to say that but you absolutly need the usb connected to the PS4 to get it working.
    It’s not just for power, it must send autentification and data.
    I tested the PSVR on my PC and the only way i been able to get the cinematic screen mode showing my PC hdmi input was to connect the PSVR usb on the PS4, not working if USB connected on PC.

    I hope it answer your question.

    both ports broken ? how did you managed to do it ? 🙁

     
    LarsErikOsterud 18 October, 2016 @ 9:57 am    

    And we are back to the “why only 2 USB ports”. One for PSVR. One for camera. Where do I put med USB media stick and my other accessories. Why did they repeat the PS3 mistake of only 2 ports on the PS4?

thomearth 17 October, 2016 @ 9:58 pm   36

Hey,
Can I buy the vr launch bundle(including camera & the 2 motion controllers) in the Netherlands? I havn’t been able to find it anywhere.

 
LarsErikOsterud 18 October, 2016 @ 9:47 am   37

Can I connect the PSVR box to the HDMI out on my receiver instead? To use it with both my PS3 and PS4?
Or does it need to be directly connected to the PS4 HDMI out to work?

It says it needs a USB connection. The camera also needsa a USB connection. Then there is no more ports. Where do I plug in my USB music/media stick and other accessory. It’s a shape that PS4 doesn’t have 4 ports 🙁

 
LarsErikOsterud 18 October, 2016 @ 12:59 pm   38

Will the PSVR and the PS4 camera work if connected through a USB hub?
Do you need a hub with external power or will the PS4 USB power it?
It’s still returning problem with only two USB port and so many thing to plug in 🙁

     

    Since no one from sony seems to give a damn about the questions of is customers, i shall clarify your question.
    Actually the ps4 camera does not use the usb port. It uses another port that is similar to usb located on the back of the ps4.
    As such the psvr uses one usb port. Still anoying, specially when you need to charge the 2 move controllers.

     
    LarsErikOsterud 19 October, 2016 @ 12:25 pm    

    I found a “not to bad looking” USB hub from Hama: https://www.hama.com/00115418/hama-usb-hub-for-ps4-5-ports

I love the vr experience, one question, when there is a dark area in a game I see a “dusty grid” over the scene.
Like dust has settled on your goggles and you can’t wipe it off. It’s not super annoying and it’s only noticeable when its a dark area in vr, but I wonder if any one else has noticed this or that its my headset specifically?

 
jon-24_1989 19 October, 2016 @ 8:48 pm   40

Dá para fazer gameplay com os vr ,gravar com o botão sheare

 

Said ps4 had update so I can update my PS vr in settings but it isn’t there. Haven’t hooked up my device yet so not sure that’s y it’s not there but said I didn’t need it plugged in to update. Shows camera but not vr?